Hotel Crux vs Maestro PMS Comparison

Overview

Hotel Crux is a hotel management system which connects properties to hundreds of channels through two way connection, helping...

Maestro PMS offers hotels, resorts and multi-property groups 20+ integrated modules, on premise or cloud, mobile & touchless,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

(3)

5

4

3

2

1

3

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.2

(22)

5

4

3

2

1

9

10

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

Pros

Support is excellent, the software is robust and full of upper-tier functionality. CANNOT be implemented without a rigorous training schedule.
The product is great and easy to use once you have had training on it. The vendor is amazing and the support has been excellent.
We had a Maestro trainer, come down this month to retrain the department. He was phenomenal and I am excited to gain more and more expertise with Maestro over time.

Cons

Cons

Naming conventions are misleading. Navigation can be cumbersome and thee online help feature is too vague.
This system was so confusing at first. I came from using Opera.
I have recently taken over my role and received no interaction with my predecessor nor any reference materials regarding the software.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features16
  • 360 Degree Feedback
  • API
  • Accounting Management
  • Ad hoc Query
  • Ad hoc Reporting
  • Billing Rate Management
  • Booking Management
  • Business Intelligence
  • Channel Management
  • Communication Management
  • Contact Database
  • Contact History
  • Contact Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Service Analytics
  • Customizable Branding
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Email Integration
  • Employee Database
  • Employee Management
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Gift Card System
  • ID Scan
  • Loyalty Program
  • Maintenance Scheduling
  • Member Account Access
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking Integration
  • PCI DSS Compliance
  • POS
  • POS Integration
  • Predictive Analytics
  • Real Time Analytics
  • Real Time Reporting
  • Reporting & Statistics
  • Reservations Management
  • Room Booking
  • SMS Integration
  • Scheduled Reporting
  • Self Service Portal
  • Social Media Integration
  • Summary Reports
  • Surveys & Feedback
  • Third Party Integration
  • Web Analytics
  • Website Integration
  • Work Order Management
  • Total features48
  • 360 Degree Feedback
  • API
  • Accounting Management
  • Ad hoc Query
  • Ad hoc Reporting
  • Billing Rate Management
  • Booking Management
  • Business Intelligence
  • Channel Management
  • Communication Management
  • Contact Database
  • Contact History
  • Contact Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Service Analytics
  • Customizable Branding
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Email Integration
  • Employee Database
  • Employee Management
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Gift Card System
  • ID Scan
  • Loyalty Program
  • Maintenance Scheduling
  • Member Account Access
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking Integration
  • PCI DSS Compliance
  • POS
  • POS Integration
  • Predictive Analytics
  • Real Time Analytics
  • Real Time Reporting
  • Reporting & Statistics
  • Reservations Management
  • Room Booking
  • SMS Integration
  • Scheduled Reporting
  • Self Service Portal
  • Social Media Integration
  • Summary Reports
  • Surveys & Feedback
  • Third Party Integration
  • Web Analytics
  • Website Integration
  • Work Order Management

Integrations

  • Total integrations1
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations3
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotel Crux vs. Maestro PMS

See how Hotel Crux and Maestro PMS stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.