Hotel Crux vs protel Air Comparison

Overview

Hotel Crux is a hotel management system which connects properties to hundreds of channels through two way connection, helping...

protel Air is a hotel property management system (PMS) designed to help businesses in the hospitality industry handle administrative...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

(3)

5

4

3

2

1

3

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

3.1

(15)

5

4

3

2

1

4

3

2

2

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
64%
would recommend this app

Pros

Pros

What is really good about protel is that it gives you reports on almost everything. So for revenue and any kind of analysis it’s pretty amazing.
The possibilities are amazing. We had great support from their partner "Flow.
Only good thing is that it's a cloud based system. Support from HTS is good but they are depending on protel Germany.

Cons

Cons

Account Manager : absolutely useless and complained numerous times about no call backs. Their answer "no record of this.
Everything that you can report is in GROSS - not NET. Useless guest confirmation letters and invoices - we cannot pull any guest facing material out of the system and we have to manually build it.
Also the reservation module needs to show more information. In some new PC's sometimes the software crashes ( weird but unacceptable issue,).
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features16
  • API
  • Accounting Management
  • Activity Dashboard
  • Analytics
  • Assignment Management
  • Automatic Backup
  • Automatic Notifications
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Channel Management
  • Customizable Branding
  • Customizable Templates
  • Data Filtering
  • Data Synchronization
  • Drag & Drop Interface
  • Electronic Payments
  • Employee Database
  • Employee Management
  • Filtered Views
  • ID Scan
  • Incident Management
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Loyalty Program
  • Maintenance Scheduling
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • POS
  • Payroll Management
  • Planning Tools
  • Prioritizing
  • Promotions Management
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Room Booking
  • Scheduling
  • Task Management
  • Task Planning
  • Website Integration
  • Total features34
  • API
  • Accounting Management
  • Activity Dashboard
  • Analytics
  • Assignment Management
  • Automatic Backup
  • Automatic Notifications
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Channel Management
  • Customizable Branding
  • Customizable Templates
  • Data Filtering
  • Data Synchronization
  • Drag & Drop Interface
  • Electronic Payments
  • Employee Database
  • Employee Management
  • Filtered Views
  • ID Scan
  • Incident Management
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Loyalty Program
  • Maintenance Scheduling
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • POS
  • Payroll Management
  • Planning Tools
  • Prioritizing
  • Promotions Management
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Room Booking
  • Scheduling
  • Task Management
  • Task Planning
  • Website Integration

Integrations

  • Total integrations1
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrationsN/A
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotel Crux vs. protel Air

See how Hotel Crux and protel Air stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.