Hotel Crux vs SevenRooms Comparison

Overview

Hotel Crux is a hotel management system which connects properties to hundreds of channels through two way connection, helping...

SevenRooms is a web-based direct reservations, guest experience, marketing automation, and operations management solution...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$499.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

(3)

5

4

3

2

1

3

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

(13)

5

4

3

2

1

9

2

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

Pros

SevenRooms is excellent at driving guests to your restaurant. While not the industry standard for online reservations, (though that is rapidly changing), it has excellent functionality.
It is amazing and easy to use. I just wish that we could access the features that come from integration of our POS.
Ease of use on the app, reporting features, multiple diary views, great customer data capture. The excellent support team.

Cons

Cons

People may also not book through this platform if it's too difficult or unfamiliar, which may lead to lost reservations.
Just one thing, color in the software is somehow boring.
No feature of capturing guest name who are staying in the hotel.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features16
  • API
  • Accounting Management
  • Ad hoc Reporting
  • Billing Rate Management
  • Booking Management
  • Campaign Segmentation
  • Channel Management
  • Conversion Tracking
  • Credit Card Processing
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Data Synchronization
  • Electronic Payments
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Tracking
  • Employee Database
  • Employee Management
  • Engagement Analytics
  • Event Ticketing
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Loyalty Program
  • Maintenance Scheduling
  • Mobile Alerts
  • Multi-Channel Management
  • Multi-Channel Marketing
  • PCI DSS Compliance
  • POS
  • POS Integration
  • Performance Reports
  • Pipeline Reports
  • Promotions Management
  • ROI Analytics
  • Reporting & Statistics
  • Reservations Management
  • Room Booking
  • SMS Integration
  • SMS Marketing Managment
  • Sales Reporting
  • Sentiment Analysis
  • Social Media Integration
  • Social Media Metrics
  • Summary Reports
  • Website Integration
  • Total features41
  • API
  • Accounting Management
  • Ad hoc Reporting
  • Billing Rate Management
  • Booking Management
  • Campaign Segmentation
  • Channel Management
  • Conversion Tracking
  • Credit Card Processing
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Data Synchronization
  • Electronic Payments
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Tracking
  • Employee Database
  • Employee Management
  • Engagement Analytics
  • Event Ticketing
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Loyalty Program
  • Maintenance Scheduling
  • Mobile Alerts
  • Multi-Channel Management
  • Multi-Channel Marketing
  • PCI DSS Compliance
  • POS
  • POS Integration
  • Performance Reports
  • Pipeline Reports
  • Promotions Management
  • ROI Analytics
  • Reporting & Statistics
  • Reservations Management
  • Room Booking
  • SMS Integration
  • SMS Marketing Managment
  • Sales Reporting
  • Sentiment Analysis
  • Social Media Integration
  • Social Media Metrics
  • Summary Reports
  • Website Integration

Integrations

  • Total integrations1
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations17
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotel Crux vs. SevenRooms

See how Hotel Crux and SevenRooms stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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