Hotel Crux vs Smart Hotel Software Comparison

Overview

Hotel Crux is a hotel management system which connects properties to hundreds of channels through two way connection, helping...

Smart Hotel Software is a cloud-based and on-premise hospitality property management solution that helps businesses of all...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$500.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

(3)

5

4

3

2

1

3

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.1

(20)

5

4

3

2

1

6

10

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

Good value for money, great technical support and customer service, stable and reliable, few technical problems. Adequate online reservations system that integrates with back-end.
Good prompting when taking reservations. Good interface with other our restaurant software and simply accounting.
Our online bookings have increased. Our customers enjoy the ease of the booking and the check in process.

Cons

Cons

Not URMs fault, but disappointing that the interface to allow our H&L POS to charge to rooms, still does not work correctly.
Managers didn't realize how much money was being lost buy using another software that had no connection with out finance software.
Cancelled reservations print when you print daily registration cards. Waste of paper, time, and very confusing.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features16
  • Accounting Integration
  • Accounting Management
  • Asset Management
  • Billing Rate Management
  • Booking Management
  • Business Intelligence
  • CRM Integration
  • Campaign Management
  • Channel Management
  • Communication Management
  • Credit Card Processing
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Data Synchronization
  • Electronic Data Interchange
  • Electronic Payments
  • Employee Database
  • Employee Management
  • Event Management
  • General Ledger
  • Inventory Management
  • Loyalty Program
  • Maintenance Scheduling
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Opportunity Management
  • Order Management
  • POS
  • POS Integration
  • Payroll Management
  • Procurement Management
  • Promotions Management
  • Purchasing Management
  • QuickBooks Integration
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Room Booking
  • Shipping Management
  • Strategic Planning
  • Third Party Integration
  • Website Integration
  • Total features34
  • Accounting Integration
  • Accounting Management
  • Asset Management
  • Billing Rate Management
  • Booking Management
  • Business Intelligence
  • CRM Integration
  • Campaign Management
  • Channel Management
  • Communication Management
  • Credit Card Processing
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Data Synchronization
  • Electronic Data Interchange
  • Electronic Payments
  • Employee Database
  • Employee Management
  • Event Management
  • General Ledger
  • Inventory Management
  • Loyalty Program
  • Maintenance Scheduling
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Opportunity Management
  • Order Management
  • POS
  • POS Integration
  • Payroll Management
  • Procurement Management
  • Promotions Management
  • Purchasing Management
  • QuickBooks Integration
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Room Booking
  • Shipping Management
  • Strategic Planning
  • Third Party Integration
  • Website Integration

Integrations

  • Total integrations1
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations5
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotel Crux vs. Smart Hotel Software

See how Hotel Crux and Smart Hotel Software stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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