Hotelchamp vs Cloudbeds Comparison

Overview

Hotelchamp is a software solution that promises to help hotel businesses boost their online bookings placed directly via...

Cloudbeds is a cloud-based hotel management software which enables property owners & managers to manage bookings, availability,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$229.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(3)

5

4

3

2

1

1

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

109

36

5

7

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

Pros

Our entire staff is very thankful that they save a lot of time with our new PMS. All in all very happy we took the decision to change to an All in One Solution.
Customer service is great and there is always someone to respond. The set up was easy and it has really solved some of the greatest challenges we were facing.
We are very happy with the software - it gives us exactly what we need and the results are excellent. Great Support and very helpful when it comes to problems.

Cons

Cons

Change this, it serves no purpose, but to aggravate the Innkeepers. The accounting end is complicated, no logical process, typical Geek mentality and no common sense.
I was utterly shocked to see that coming from the Support team as this comes at a high level of risk to the property given that the resort will be held accountable for the confirmation email.
On the front end, I do not deny that it has helped us in terms of inventory management and connection with OTAs. Nonetheless, the backend processes have really thrown us into utter disappointment.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features15
  • A/B Testing
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • CRM Integration
  • Calendar Management
  • Cash Management
  • Channel Management
  • Chat
  • Conversion Rate Optimization
  • Credit Card Processing
  • Currency Conversion
  • Custom Fields
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Discount Management
  • Drag & Drop Interface
  • Email Templates
  • Event Triggered Actions
  • Geotargeting
  • Inventory Management
  • Invoice Management
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Language
  • Online Booking Integration
  • Permission Management
  • Price Management
  • Promotions Management
  • Registration Management
  • Reporting & Statistics
  • Revenue Management
  • Role Management
  • Room Booking
  • Status Tracking
  • Visitor Management
  • Website Integration
  • Widgets
  • Total features33
  • A/B Testing
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • CRM Integration
  • Calendar Management
  • Cash Management
  • Channel Management
  • Chat
  • Conversion Rate Optimization
  • Credit Card Processing
  • Currency Conversion
  • Custom Fields
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Discount Management
  • Drag & Drop Interface
  • Email Templates
  • Event Triggered Actions
  • Geotargeting
  • Inventory Management
  • Invoice Management
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Language
  • Online Booking Integration
  • Permission Management
  • Price Management
  • Promotions Management
  • Registration Management
  • Reporting & Statistics
  • Revenue Management
  • Role Management
  • Room Booking
  • Status Tracking
  • Visitor Management
  • Website Integration
  • Widgets

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations20
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotelchamp vs. Cloudbeds

See how Hotelchamp and Cloudbeds stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.