HotelFriend vs Hostfully Property Management Platform Comparison

Overview

HotelFriend is an all-in-one operations management solution for hotels and vacation properties, with tools for managing bookings,...

Hostfully Property Management Platform is a cloud-based solution designed to help vacation rental businesses manage reservations...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$59.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.0

(5)

5

4

3

2

1

3

1

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

4.4

(48)

5

4

3

2

1

38

3

0

1

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

Pros

Pros

Hostfully is allowing us to grow in a more organized manner, allowing us to better manage our properties and providing us a competitive advantage.
Orbirental has saved our team countless man hours of work and anytime we’ve encountered an issue it has been addressed and resolved promptly.
The integrations and ease of use make this product invaluable to our operation.

Cons

Cons

My only complaint would be a few missing feature such as some smaller individual integrations with Airbnb such as an auto message respond for Airbnb inquiries and last minute pricing.
Internal web booking site is awful. You really need to build your own external website via Wix or Wordpress and add Hostfully's widgets.
Customer service is rarely available and might answer you in two or three days if you’re lucky. Financial accounting is horrible.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features36
  • API
  • Accounting Management
  • Activity Tracking
  • Analytics
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Campaign Management
  • Campaign Planning
  • Channel Management
  • Chat
  • Client Management
  • Collaboration Tools
  • Communications Calendar
  • Configuration Management
  • Contact Management
  • Credit Card Processing
  • Custom Fields
  • Customer Experience Management
  • Customizable Branding
  • Customizable Templates
  • Digital Signature
  • Discount Management
  • Electronic Payments
  • Email Templates
  • Employee Portal
  • Event Triggered Actions
  • Expense Tracking
  • Filtered Views
  • Instant Messaging
  • Invoice Management
  • Lead Management
  • Location Tracking
  • Loyalty Program
  • Maintenance Scheduling
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking Integration
  • Order Confirmation
  • Order Processing
  • Partner Portal
  • Performance Metrics
  • Performance Reports
  • Pipeline Management
  • Price Management
  • Prioritizing
  • Promotions Management
  • QuickBooks Integration
  • Quote Management
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Room Booking
  • SEO Management
  • Sales Reporting
  • Search Functionality
  • Status Tracking
  • Task Scheduling
  • Template Management
  • Text Editing
  • Third Party Integration
  • Transaction Monitoring
  • Vendor Management
  • Visual Analytics
  • Widgets
  • Work Order Management
  • Total features45
  • API
  • Accounting Management
  • Activity Tracking
  • Analytics
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Campaign Management
  • Campaign Planning
  • Channel Management
  • Chat
  • Client Management
  • Collaboration Tools
  • Communications Calendar
  • Configuration Management
  • Contact Management
  • Credit Card Processing
  • Custom Fields
  • Customer Experience Management
  • Customizable Branding
  • Customizable Templates
  • Digital Signature
  • Discount Management
  • Electronic Payments
  • Email Templates
  • Employee Portal
  • Event Triggered Actions
  • Expense Tracking
  • Filtered Views
  • Instant Messaging
  • Invoice Management
  • Lead Management
  • Location Tracking
  • Loyalty Program
  • Maintenance Scheduling
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking Integration
  • Order Confirmation
  • Order Processing
  • Partner Portal
  • Performance Metrics
  • Performance Reports
  • Pipeline Management
  • Price Management
  • Prioritizing
  • Promotions Management
  • QuickBooks Integration
  • Quote Management
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Room Booking
  • SEO Management
  • Sales Reporting
  • Search Functionality
  • Status Tracking
  • Task Scheduling
  • Template Management
  • Text Editing
  • Third Party Integration
  • Transaction Monitoring
  • Vendor Management
  • Visual Analytics
  • Widgets
  • Work Order Management

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations10
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

HotelFriend vs. Hostfully Property Management Platform

See how HotelFriend and Hostfully Property Management Platform stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.