HotelFriend vs Smoobu Comparison

Overview

HotelFriend is an all-in-one operations management solution for hotels and vacation properties, with tools for managing bookings,...

The all-in-one vacation rental management platform. One subscription, all tools. Try Smoobu Pro for 14 days. No credit card required.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
15.20/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.0

(5)

5

4

3

2

1

3

1

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

4.7

(58)

5

4

3

2

1

48

7

1

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Pros

They have a very useful and very easy to configure web functionality. I love the functionality of being able to synchronize rates from smoobu with the most important sales channels.
Best viable solution for small property owners with great CUSTOMER SUPPORT, CLEAN FEATURES & PRICING.
They truly helped a novice channel manager user like myself troubleshoot, configure, and set up the optimal solution that works best for my particular business size and workflow.

Cons

Cons

The worst thing is, if you have any blocked dates in the portal calendars they are ignored by Smoobu & then deleted on the portal.
Missing revenue management module to control prices easily. They do have a price management module, but its awkward to use.
Without Smoobu there was a constant risk of double-bookings occurring across platforms.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features36
  • API
  • Accounting Management
  • Activity Dashboard
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Campaign Management
  • Channel Management
  • Chat
  • Communication Management
  • Configuration Management
  • Contact Management
  • Custom Landing Pages
  • Customer Experience Management
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Email Notifications
  • Employee Portal
  • Filtered Views
  • Geographic Maps
  • Instant Messaging
  • Invoice Management
  • Lead Management
  • Loyalty Program
  • Maintenance Scheduling
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Online Booking Integration
  • Order Confirmation
  • Order Processing
  • Performance Reports
  • Price Management
  • Prioritizing
  • Promotions Management
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Room Booking
  • SEO Management
  • Search Functionality
  • Status Tracking
  • Task Scheduling
  • Vendor Management
  • Visual Analytics
  • Website Management
  • Work Order Management
  • Total features29
  • API
  • Accounting Management
  • Activity Dashboard
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Campaign Management
  • Channel Management
  • Chat
  • Communication Management
  • Configuration Management
  • Contact Management
  • Custom Landing Pages
  • Customer Experience Management
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Email Notifications
  • Employee Portal
  • Filtered Views
  • Geographic Maps
  • Instant Messaging
  • Invoice Management
  • Lead Management
  • Loyalty Program
  • Maintenance Scheduling
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Online Booking Integration
  • Order Confirmation
  • Order Processing
  • Performance Reports
  • Price Management
  • Prioritizing
  • Promotions Management
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Room Booking
  • SEO Management
  • Search Functionality
  • Status Tracking
  • Task Scheduling
  • Vendor Management
  • Visual Analytics
  • Website Management
  • Work Order Management

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations8
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

HotelFriend vs. Smoobu

See how HotelFriend and Smoobu stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.