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Functionality
4.8
/5
83
Total features
29
2 categories
Hoteliga features
Common features of Hospitality Property Management software
Daphne M.
Verified reviewer
Hospitality, 1-10 employees
Used daily for 2+ years
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All in all it's an good system and I am happy to have chosen it. Apart from it's flexibility, Hoteliga has by far the best customer support I have experienced in a software company and that is the main reason I highly recommend it.
It's flexibility and the fact that it is constantly updated with new features.
- It lacks certain functions, which I was used to using in previous off-line systems. - There are some hitches in its integration with other online booking systems.
Stavros T.
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To start off: Yes, you need a channel manager. When I started this little hotel, people said that maybe investing in software was unnecessary (even if it did not cost much); I'd be able to cope just fine without it. Yes, I'd have coped; if I had only advertise through a single site. But the world and the internet are vast, and locking oneself out of a huge potential market and loyal guests is not a...
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Mathias K.
Research, 1,001-5,000 employees
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Cloud-based and intelligent Property Management System (PMS). Great user interface and data presentation.
Less transparent in how data is processed internally, yet this allows simplified user interaction.
Thank you for your kind words Mathias. We are happy you liked hoteliga! All the best from hoteliga team
Cristina Marcano L.
Verified reviewer
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Saving time in the processes. Greater accuracy in information.
Represents a search engine for reservations that is linked to the hotel's website. It allows color coding the blocking of reservations to manage the distribution of reserved rooms and hotel availability. Another aspect that I like about Hotelga is that it can be applied to small, medium and large hotels
Because this reservation system is linked to the hotel website, there is a risk that due to external factors a good data synchronization will not be made, representing discrepancies at a certain time, however the same system provides the calendar tool that allows visualize said reserves.
Dear Christina, thank you for the nice review!! We are very happy that you like hoteliga! Regarding hoteliga booking engine that can be linked to the property¿s website for direct commission- free reservations, I would like to clarify that there is almost zero risk of discrepancies. The reason for this is that hoteliga booking engine is actually the same system as hoteliga PMS, it is not an...
Andreas M.
Hospitality, 1-10 employees
Used daily for 1-2 years
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My Hotel is in Greece and Greece has a complicated tax system, that was not a problem with HOTELIGA, all the Greek taxes was installed and if something was missing, we got it installed. The program is easy to use and configure and the programers team always working to do it better. The automation tools saving a lot of time and the communication with the guest is perfect when all the e-mails sent by the program at the right time. The booking engine gives us direct bookings and we save some money.
I really don’t have something to complain about the functionality and support.
VICTORIA D.
Hospitality, 1-10 employees
Used daily for 1-2 years
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GREAT EXPERIENCE, ALL IN ONE, CHANNEL MANAGER, BOOKING ENGINE, PMS, CALENDAR , ETC. WORKS VERY GOOD FOR A GOOD PRICE.
CUSTOMER SERVICE, ALL IN ONE, AND GOOD PRICE
HOTELIGA DONT HAVE AN APP. MENUS ARE SOMETIMES CONFUSING. IT IS NECESSARY TO UPDATE CHANGES IN DIFFERENT PAGES OR TABS. THE TOOL IS NOT EASY TO MANAGE AT 100%. THERE ARE TOO MANY DIFFERENT OPTIONS OR MENUS TO CHANGE THE SAME THING.
Kellyn D.
Verified reviewer
Consumer Services, 11-50 employees
Used daily for 6-12 months
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Very intuitive, all in the same programme and quick response from support team
It is a little less customizable than other software about add other options daily used at work (not about style)
Dear Kellyn, thank you for the nice review and your trust in hoteliga! Best regards, hoteliga support team
Nikolas C.
Hospitality, 1-10 employees
Used daily for 2+ years
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Easy to manage reservations & setting prices
Not very steep learning curve, staff always willing to help, offers many features
Perhaps adding a few more report types, although if I do mention this to the Hoteliga team they will do it asap.
Dear Nikolas, thank you for your kind review! We are very happy to work with you and Greece U Around team!
Guilherme A.
Hospitality, 11-50 employees
Used daily for 6-12 months
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I have used hoteliga for 10 months now and I just renewed my license for the upcoming year. Needless to say we couldn't be more satisfied with the software! It has all the features you actually need manage your sales, and simplifies it to the point that anybody can become an expert in a very short amount of time. If I had to compare with other Front Office systems, I would say hoteliga is far better value for money, since it ruduces operational costs of replacements and training, by making the reception, sales and tresury's jobs far easier.
Cheap, reliable, far easier to learn and use than alternatives, good channel management and exceptional customer support through skype that goes out of its way to assist you.
Could provide some more analytics
Stefan g.
Hospitality, 11-50 employees
Used daily for 2+ years
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Great team to deal with
We use Hoteliga for all our PMS, Booking Engine and Channel Manager needs - it's great it seamlessly integrates
No complaints so far, seems to work how we want it to
Thank you for your review! It is a pleasure working with you and St Athans Hotel team!
Aristotelis P.
Hospitality, 1-10 employees
Used daily for 2+ years
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i have been using Hoteliga for 2 years! i'm more than statisfied with the product and the people supporting the software! Highly recommended for hotels ,villas and apartment rentals.
flexible and with zero problems , everything works as expected! support staff always more than willing to provide assistance!
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Eszter D.
Hospitality, 11-50 employees
Used daily for 1-2 years
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The biggest attraction is the price but this doesn't affect the functionality. The system is easy to use and learn but can handle complicated reservations. The support staff is always available to help during setup and operation, explaining how it works and not just sending out manuals. We found that they are very willing to do bigger development as well and minor changes if it is required, e.g. adding more payment options, reports etc.
value for money, easy to learn, mobile friendly
could be connected to more OTAs
Klitos C.
Used daily for 1-2 years
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You cannot imagine how easy the software is for managing all aspects of your Hotel (bookings, cleaning, scheduling etc.). We have been using this product for 2 years now and it is just excellent. Buy this software for peace of mind.
Nothing to worry about. The software is absolutely perfect, we found no flaws with the software. ...
Ismini K.
Leisure, Travel & Tourism, 1-10 employees
Used daily for 1-2 years
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Managing our reservations Financial reports
Easy to learn and use Great customer service and assistance 24/7 Anything we need, even if it is not provided, it will be installed after asking
Slow connection sometimes. But overall use, is excellent
Sandy T.
Hospitality, 11-50 employees
Used daily for 1-2 years
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We are a 27 room Indonesian boutique hotel with 6,000 reservations so far. We have never been happier with Hoteliga! Our 25 years of experience in several industries, we could say that, Hoteliga owns an amazing world class support and software. No question about it.
How easy it is to book a room and it's two way integration with few OTAs.
None so far
Valentina G.
Hospitality, 11-50 employees
Used daily for 2+ years
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Ease of use Cloud based Customer Support
Yield Management needs to be implemented
Maribel L.
Higher Education, 501-1,000 employees
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Hoteliga is a hotel management system in the cloud. Easy to use and very practical, it is not necessary to have a special knowledge to use it. Managing this management system and its reservation connection, saves time and avoids errors.
It has all the features that a hosting company needs today: booking management, interactive calendar, customer relationship management, dynamic emails, billing, all reports and statistics on financial data, sales, etc. In addition, the fact that Hoteliga is based on the web, gives the opportunity to access your data from wherever the user is. It also allows continuous supervision and management of cooperation with several booking agencies, either traditional or online (portals) such as booking.com.
Like any cloud-based management system, the data is hosted on the provider's servers, which is why it depends to a large extent on this and on the quality of the internet service.
Valentina G.
Used daily for 6-12 months
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Online Easy to use Great customer service Nice graphics All in one : channel manager, booking engine & pos Device friendly -
We are waiting for a connection with a restaurant/bar software to be able to charge in rooms. Yield management would be a great add on as well as some small corrections on some reports with regards to payments on the calendar.
Yiannis T.
Hospitality, 11-50 employees
Used daily for 6-12 months
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A clean program, easy to use, that is always growing, meeting our expectations, and developing along with us! It is everything you may need in managing your reservations, creating reports, and keeping everything neat. Customer service is always there for us, assisting in every matter. Having included more OTA's will be a plus, but it can be done by connecting with a third party PMS.
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Hotel C.
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Hoteliga is so user-friendly, and we in our hotel find their service to be very responsive to questions and problems. The staff at Hoteliga have impressed us with their dedication and great service and have gone above and beyond in helping us. We constantly receive phone calls and e-mails from their staff to make sure that everything is fine and if we need any help (which is great!) The software is...
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Miles L.
Hospitality, 1-10 employees
Used daily for less than 6 months
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We acquired this product in May this year, and with the generous help and training by the customer service representative we were able to set it up and with ease menage our hotel reservations and customer data. Great feature of the product is that it works seamlessly with other booking companies, in our case, booking.com. After a short learning period we find it to be an essential tool for any hotel business. Considering all the available features of the product such as customer data, billing, various reports and connectivity to the other systems, we highly recommend this product to anyone in the hotel business.
- Intuitive - Functional - Multifaceted - Easy to use
None
Efi L.
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Hoteliga is a very user friendly cloud hotel management system, it is very practical and easy to operate, and you do not need to have special knowledge to use it. It has all the features we need (reservations management, interactive calendar, customer relationship management, dynamic emails, invoicing, all the reports and statistics we need about financial data, sales etc.) Also the fact that hoteliga...
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chris g.
Hospitality, 11-50 employees
Used daily for less than 6 months
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We installed for 3 complexes all ranging between 7 apartments and 40 apartments, the seemless integration between booking engine, channel manager and PMS could not work better and I would highly recommend this is the software to use and rep the person to speak with!
Customer support is amazing, Executive could not be more helpful. The software is very logical with varied options and funcionality, good reporting and visually gives you useful statistics.
We have been using it for 3 months, previously Navision, and have found nothing we cannot do or don't like!
Petros G.
Education Management, 51-200 employees
Used weekly for 1-2 years
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The best thing for me is that I can work from anywhere, anytime and that it works also from tablet.
Hoteliga is user-friendly. The automatic-booking feature with websites such as "booking.com" will add the new reservations automatically to the calendar! The Hoteliga team always responds fast to all our questions. They constantly create new features and functionality.
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Oytun H.
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Hoteliga is the best program ever made for small & medium hotel owners who don't want to get involved with all that big and complicated and non user-friendly programs. Hoteliga generates very useful reports about the reservations, income & outcome, booking agencies and can help you draw your future with those statistics. With the useful design ideas, you never lost track of your guests' payments, you...
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