Hotelist vs Maestro PMS Comparison

Overview

We provide software and tools to Hoteliers to help them save time, work more efficiently, make fewer mistakes and reduce daily work stress.

Maestro PMS offers hotels, resorts and multi-property groups 20+ integrated modules, on premise or cloud, mobile & touchless,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
79.50/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

(27)

5

4

3

2

1

26

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.2

(22)

5

4

3

2

1

9

10

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

I am really happy using Hotelist. It is easy and understandable and I believe a wonderful tool for all users.
Great application and service. Very good and helpful assistance by executive every time.
Friendly to use, saving time, upgade quality of services to my customers, good suport every time needed, nice interface.

Pros

Support is excellent, the software is robust and full of upper-tier functionality. CANNOT be implemented without a rigorous training schedule.
The product is great and easy to use once you have had training on it. The vendor is amazing and the support has been excellent.
We had a Maestro trainer, come down this month to retrain the department. He was phenomenal and I am excited to gain more and more expertise with Maestro over time.

Cons

We had problems with viewing our property via mobile but that has been addressed and fixed in the latest releases.
I am solving overbooking reservations , that means bad feedbacks.
Most of the issues that I had a problem with, were solved with the last upgrade.

Cons

Naming conventions are misleading. Navigation can be cumbersome and thee online help feature is too vague.
This system was so confusing at first. I came from using Opera.
I have recently taken over my role and received no interaction with my predecessor nor any reference materials regarding the software.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features36
  • 360 Degree Feedback
  • API
  • Ad hoc Query
  • Ad hoc Reporting
  • Automatic Lead Distribution
  • Automatic Notifications
  • Availability Indicator
  • Booking Management
  • Business Intelligence
  • CRM Integration
  • Channel Management
  • Client Management
  • Communication Management
  • Contact Database
  • Contact History
  • Contact Management
  • Custom Landing Pages
  • Customer Accounts
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Service Analytics
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Discount Management
  • Drag & Drop Interface
  • Email Integration
  • Email Marketing Management
  • Email Templates
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Gift Card System
  • ID Scan
  • Invoice Management
  • Loyalty Program
  • Maintenance Scheduling
  • Member Account Access
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Newsletter Management
  • Online Booking Integration
  • PCI DSS Compliance
  • POS
  • POS Integration
  • Performance Reports
  • Predictive Analytics
  • Price Management
  • Progress Tracking
  • Real Time Analytics
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Room Booking
  • SMS Integration
  • Scheduled Reporting
  • Self Service Portal
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Surveys & Feedback
  • Task Scheduling
  • Third Party Integration
  • Visual Analytics
  • Web Analytics
  • Website Integration
  • Website Management
  • Work Order Management
  • Total features48
  • 360 Degree Feedback
  • API
  • Ad hoc Query
  • Ad hoc Reporting
  • Automatic Lead Distribution
  • Automatic Notifications
  • Availability Indicator
  • Booking Management
  • Business Intelligence
  • CRM Integration
  • Channel Management
  • Client Management
  • Communication Management
  • Contact Database
  • Contact History
  • Contact Management
  • Custom Landing Pages
  • Customer Accounts
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Service Analytics
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Discount Management
  • Drag & Drop Interface
  • Email Integration
  • Email Marketing Management
  • Email Templates
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Gift Card System
  • ID Scan
  • Invoice Management
  • Loyalty Program
  • Maintenance Scheduling
  • Member Account Access
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Newsletter Management
  • Online Booking Integration
  • PCI DSS Compliance
  • POS
  • POS Integration
  • Performance Reports
  • Predictive Analytics
  • Price Management
  • Progress Tracking
  • Real Time Analytics
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Room Booking
  • SMS Integration
  • Scheduled Reporting
  • Self Service Portal
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Surveys & Feedback
  • Task Scheduling
  • Third Party Integration
  • Visual Analytics
  • Web Analytics
  • Website Integration
  • Website Management
  • Work Order Management

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations3
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotelist vs. Maestro PMS

See how Hotelist and Maestro PMS stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.