Hotelist vs OurPeople Comparison

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Overview

We provide software and tools to Hoteliers to help them save time, work more efficiently, make fewer mistakes and reduce daily work stress.

Hourly employees or teams that don't sit behind one desk all day commonly are missed on important communications sent in...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
79.50/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$0.60/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

(27)

5

4

3

2

1

26

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.7

(15)

5

4

3

2

1

11

3

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I am really happy using Hotelist. It is easy and understandable and I believe a wonderful tool for all users.
Great application and service. Very good and helpful assistance by executive every time.
Friendly to use, saving time, upgade quality of services to my customers, good suport every time needed, nice interface.

Pros

The customer service and response time has been excellent. I feel like they are a true partner.
I have a way of actually communicating with my team and meeting them where THEY are at!!! So thankful for the adaptability and constant help.
I like the idea behind it. SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] were great at helping get set up.

Cons

We had problems with viewing our property via mobile but that has been addressed and fixed in the latest releases.
I am solving overbooking reservations , that means bad feedbacks.
Most of the issues that I had a problem with, were solved with the last upgrade.

Cons

Had troubles with PDFs loading on Android devices, specifically. I brought it to there attention was fixed quickly.
I don't like that this is not integrated with MBO yet.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review14 days ago

Key features

  • Total features36
  • API
  • Access Control
  • Automatic Lead Distribution
  • Automatic Notifications
  • Availability Indicator
  • Booking Management
  • CRM Integration
  • Channel Management
  • Client Management
  • Content Filter
  • Custom Forms
  • Custom Landing Pages
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Email Integration
  • Email Marketing Management
  • Email Templates
  • Employee Onboarding
  • Feedback Collection
  • File Management
  • Forms Management
  • Instant Messaging
  • Invoice Management
  • Maintenance Scheduling
  • Mobile Alerts
  • Mobile Signature Capture
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Location
  • Multiple Format Support
  • Newsletter Management
  • Online Booking Integration
  • POS
  • Performance Reports
  • Permission Management
  • Personalized Profiles
  • Planning Tools
  • Price Management
  • Progress Reports
  • Progress Tracking
  • Pulse Surveys
  • Real Time Analytics
  • Real Time Reporting
  • Real Time Updates
  • Reminders
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • Room Booking
  • Search Functionality
  • Self Service Portal
  • Social Media Integration
  • Status Tracking
  • Tagging
  • Task Scheduling
  • Template Management
  • Training Management
  • User Management
  • Version Control
  • Visual Analytics
  • Website Management
  • Total features36
  • API
  • Access Control
  • Automatic Lead Distribution
  • Automatic Notifications
  • Availability Indicator
  • Booking Management
  • CRM Integration
  • Channel Management
  • Client Management
  • Content Filter
  • Custom Forms
  • Custom Landing Pages
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Email Integration
  • Email Marketing Management
  • Email Templates
  • Employee Onboarding
  • Feedback Collection
  • File Management
  • Forms Management
  • Instant Messaging
  • Invoice Management
  • Maintenance Scheduling
  • Mobile Alerts
  • Mobile Signature Capture
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Location
  • Multiple Format Support
  • Newsletter Management
  • Online Booking Integration
  • POS
  • Performance Reports
  • Permission Management
  • Personalized Profiles
  • Planning Tools
  • Price Management
  • Progress Reports
  • Progress Tracking
  • Pulse Surveys
  • Real Time Analytics
  • Real Time Reporting
  • Real Time Updates
  • Reminders
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • Room Booking
  • Search Functionality
  • Self Service Portal
  • Social Media Integration
  • Status Tracking
  • Tagging
  • Task Scheduling
  • Template Management
  • Training Management
  • User Management
  • Version Control
  • Visual Analytics
  • Website Management

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations2
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotelist vs. OurPeople

See how Hotelist and OurPeople stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.