Hotello PMS vs Booking Automation Comparison

Overview

Hotello centralizes, simplifies and optimizes hotel management including PMS, POS, bookings, revenue and task managers, and much more.

Booking Automation is a property management software that helps businesses manage front desk, housekeeping, online booking,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$125.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$11.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(62)

5

4

3

2

1

35

22

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.9

(33)

5

4

3

2

1

30

2

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Since 2 years I am working with Hotello and I love it it is my first time in Hotel and it is great. Any time I need help somebody is there to help me.
It's a great program and it's ease of use is a great benefit. It's organized and easy to train new staff.
Hotello is user friendly and you have a great support service. The formation each month is really appreciated.

Pros

Great service great team super fast when you need them, to be honest, you must try it if you want to grow in your business.
A good software for businesses looking to grow and scale. Customer service and technical support was responsive and very helpful too.
I really like that it was easy to navigate after learning all the features. The charge automation feature is honestly my favourite function.

Cons

Always someone to follow up on bugs, no bullshit added.
Routing process, every thing must be done manually which causes more errors. Some far, here is what I notice.
Not enough integrations, especially to modern products. Reports were customize-able, but very difficult to do so.

Cons

We were with Snap channel manager before finding your company and there is no comparison. You are head and shoulders above their software and most notably their customer service.
The system is bit hard to understand because they have lot of functionalities.
Fear of double bookings was paralysing me moving onto multiple OTAs BA has got me past that and I am looking for a big up swing in bookings now it's done.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features22
  • ACH Payment Processing
  • API
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Analytics
  • Application Integration
  • Auditing
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Campaign Management
  • Channel Management
  • Charting
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Custom Charts
  • Custom Forms
  • Customer Database
  • Customizable Branding
  • Customizable Templates
  • Discount Management
  • Electronic Payments
  • Email Distribution
  • Email Invitations & Reminders
  • Email Templates
  • Employee Management
  • Employee Portal
  • Forecasting
  • Forms Management
  • History Tracking
  • Instant Messaging
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Loyalty Program
  • Maintenance Scheduling
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Online Booking Integration
  • Opportunity Management
  • POS
  • Partner Management
  • Personalized Profiles
  • Promotions Management
  • Ratings & Reviews
  • Registration Management
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Room Booking
  • SOAP notes
  • SSL Security
  • Third Party Integration
  • Website Management
  • Widgets
  • Total features50
  • ACH Payment Processing
  • API
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Analytics
  • Application Integration
  • Auditing
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Campaign Management
  • Channel Management
  • Charting
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Custom Charts
  • Custom Forms
  • Customer Database
  • Customizable Branding
  • Customizable Templates
  • Discount Management
  • Electronic Payments
  • Email Distribution
  • Email Invitations & Reminders
  • Email Templates
  • Employee Management
  • Employee Portal
  • Forecasting
  • Forms Management
  • History Tracking
  • Instant Messaging
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Loyalty Program
  • Maintenance Scheduling
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Online Booking Integration
  • Opportunity Management
  • POS
  • Partner Management
  • Personalized Profiles
  • Promotions Management
  • Ratings & Reviews
  • Registration Management
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Room Booking
  • SOAP notes
  • SSL Security
  • Third Party Integration
  • Website Management
  • Widgets

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations22
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotello PMS vs. Booking Automation

See how Hotello PMS and Booking Automation stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.