Hotello PMS vs Booking Factory Comparison

Overview

Hotello centralizes, simplifies and optimizes hotel management including PMS, POS, bookings, revenue and task managers, and much more.

Booking Factory is a web-based hotel management platform that enables independent hotels, serviced apartments, and B&Bs to...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$125.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$50.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(62)

5

4

3

2

1

35

22

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.7

(11)

5

4

3

2

1

8

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Since 2 years I am working with Hotello and I love it it is my first time in Hotel and it is great. Any time I need help somebody is there to help me.
It's a great program and it's ease of use is a great benefit. It's organized and easy to train new staff.
Hotello is user friendly and you have a great support service. The formation each month is really appreciated.

Pros

Great system, nice staff (if we have problem customer service always prompt for help), best service, great price.
Very flexible and effective booking system at a great price- customer service is great.
It is easy to handle the reservations and a it has good channel administration. The calendar is intuitive and easy to administer.

Cons

Always someone to follow up on bugs, no bullshit added.
Routing process, every thing must be done manually which causes more errors. Some far, here is what I notice.
Not enough integrations, especially to modern products. Reports were customize-able, but very difficult to do so.

Cons

However, there are some flaws. Sometimes the program doesn't work and it has a lot of errors.
You click on the program and nothing happens. I think it's the problem with the cloud storage of the program.
Sometimes need to do because of staff error. After creating booking have to reopen booking before entering payment.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features22
  • API
  • Activity Management
  • Application Integration
  • Auditing
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • CRM Integration
  • Calendar Management
  • Channel Management
  • Charting
  • Communication Management
  • Contact Database
  • Custom Charts
  • Drag & Drop Interface
  • Email Invitations & Reminders
  • Employee Management
  • Family Memberships
  • Forecasting
  • History Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Loyalty Program
  • Maintenance Scheduling
  • Mobile Integration
  • Multi-Channel Marketing
  • Multi-Currency
  • Online Booking Integration
  • POS
  • Promotions Management
  • Ratings & Reviews
  • Reservations Management
  • Room Booking
  • Third Party Integration
  • Travel Management
  • Visitor Management
  • Website Management
  • Total features19
  • API
  • Activity Management
  • Application Integration
  • Auditing
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • CRM Integration
  • Calendar Management
  • Channel Management
  • Charting
  • Communication Management
  • Contact Database
  • Custom Charts
  • Drag & Drop Interface
  • Email Invitations & Reminders
  • Employee Management
  • Family Memberships
  • Forecasting
  • History Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Loyalty Program
  • Maintenance Scheduling
  • Mobile Integration
  • Multi-Channel Marketing
  • Multi-Currency
  • Online Booking Integration
  • POS
  • Promotions Management
  • Ratings & Reviews
  • Reservations Management
  • Room Booking
  • Third Party Integration
  • Travel Management
  • Visitor Management
  • Website Management

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations1
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotello PMS vs. Booking Factory

See how Hotello PMS and Booking Factory stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.