Hotello PMS vs Clock PMS Comparison

Overview

Hotello centralizes, simplifies and optimizes hotel management including PMS, POS, bookings, revenue and task managers, and much more.

Clock PMS+ is a cloud-based hotel management platform with customer self-service, POS, booking and reservations, channel...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$125.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(62)

5

4

3

2

1

35

22

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.7

(80)

5

4

3

2

1

62

14

2

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Since 2 years I am working with Hotello and I love it it is my first time in Hotel and it is great. Any time I need help somebody is there to help me.
It's a great program and it's ease of use is a great benefit. It's organized and easy to train new staff.
Hotello is user friendly and you have a great support service. The formation each month is really appreciated.

Pros

The platform is a nice and clean, easy to use the software. It allows you to effectively manage your hotel in all areas and is very effective in the data it provides.
The program works great in combination with their POS solution. And last but not least, their help desk is always available, very helpful and service minded.
What I liked most about Clock PMS is The workflow is simple, great API functions and a very good support and technical staff.

Cons

Always someone to follow up on bugs, no bullshit added.
Routing process, every thing must be done manually which causes more errors. Some far, here is what I notice.
Not enough integrations, especially to modern products. Reports were customize-able, but very difficult to do so.

Cons

With our previous PMS solution, it was very difficult to keep all calendars up-to-date and prevent the risk of overbooking.
Set up costs, 3 coffees and a roast ham sandwich each day, no expensive training fees that software companies demand.
I am also looking forward to moving forward with our next hotel in Jamaica, any time now had no hesitation in recommending Clock for our new project.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features22
  • API
  • Activity Management
  • Administrative Reporting
  • Application Integration
  • Auditing
  • Automated Billing
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Channel Management
  • Charting
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Credit Card Integration
  • Credit Card Processing
  • Custom Charts
  • Customer Database
  • Customer Experience Management
  • Customizable Templates
  • Digital Signage
  • Digital Signature
  • Direct Deposit
  • Discount Management
  • Electronic Payments
  • Electronic Signature Capture
  • Email Invitations & Reminders
  • Email Templates
  • Employee Management
  • Forecasting
  • Gift Card System
  • History Tracking
  • Inventory Management
  • Loyalty Program
  • Maintenance Scheduling
  • Mobile Integration
  • Mobile Signature Capture
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Online Booking Integration
  • PCI DSS Compliance
  • POS
  • POS Integration
  • Ratings & Reviews
  • Reporting & Statistics
  • Reservations Management
  • Room Booking
  • Self Service Portal
  • To-Do List
  • Website Integration
  • Total features38
  • API
  • Activity Management
  • Administrative Reporting
  • Application Integration
  • Auditing
  • Automated Billing
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Channel Management
  • Charting
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Credit Card Integration
  • Credit Card Processing
  • Custom Charts
  • Customer Database
  • Customer Experience Management
  • Customizable Templates
  • Digital Signage
  • Digital Signature
  • Direct Deposit
  • Discount Management
  • Electronic Payments
  • Electronic Signature Capture
  • Email Invitations & Reminders
  • Email Templates
  • Employee Management
  • Forecasting
  • Gift Card System
  • History Tracking
  • Inventory Management
  • Loyalty Program
  • Maintenance Scheduling
  • Mobile Integration
  • Mobile Signature Capture
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Online Booking Integration
  • PCI DSS Compliance
  • POS
  • POS Integration
  • Ratings & Reviews
  • Reporting & Statistics
  • Reservations Management
  • Room Booking
  • Self Service Portal
  • To-Do List
  • Website Integration

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations14
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotello PMS vs. Clock PMS

See how Hotello PMS and Clock PMS stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.