Hotello PMS vs Elina Comparison

Overview

Hotello centralizes, simplifies and optimizes hotel management including PMS, POS, bookings, revenue and task managers, and much more.

Elina is a cloud-based property management platform designed for serviced apartments, hotels & vacation rental properties....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$125.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$50.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(62)

5

4

3

2

1

35

22

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.4

(52)

5

4

3

2

1

36

10

1

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

Pros

Since 2 years I am working with Hotello and I love it it is my first time in Hotel and it is great. Any time I need help somebody is there to help me.
It's a great program and it's ease of use is a great benefit. It's organized and easy to train new staff.
Hotello is user friendly and you have a great support service. The formation each month is really appreciated.

Pros

Overal a great customer experience with an excellent concierge team to help you with any teething problems when you start using the system.
Great support to improve Sales Incomes and Operations. So friendly to set up and manage different type of properties (sizes, beds, prices, availabilities among others).
We were looking for a tailor made PMS and we came accross Elina that offers us unique solutions to manage our properties. We can highly recommend this PMS and above the customer service is excellent.

Cons

Always someone to follow up on bugs, no bullshit added.
Routing process, every thing must be done manually which causes more errors. Some far, here is what I notice.
Not enough integrations, especially to modern products. Reports were customize-able, but very difficult to do so.

Cons

They're rude, arrogant, and fail to investigate issues reported. They reply to tickets months later closing them down, saying we believe everything has been resolved.
First thing, ,if for any reason you don't like what you get, it is entirely your problem.
When they have issues with partners they integrate with, they always blame it on the other side, even when the fault is clearly on their side.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features22
  • API
  • Access Control
  • Accounting Integration
  • Activity Management
  • Administrative Reporting
  • Application Integration
  • Auditing
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Campaign Management
  • Channel Management
  • Charting
  • Communication Management
  • Contact Database
  • Credit Card Processing
  • Custom Charts
  • Customizable Templates
  • Data Import/Export
  • Distribution Management
  • Email Invitations & Reminders
  • Email Marketing Management
  • Employee Management
  • Forecasting
  • History Tracking
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Loyalty Program
  • Maintenance Scheduling
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Currency
  • Online Booking Integration
  • POS
  • POS Integration
  • Permission Management
  • Price Management
  • Prioritizing
  • Promotions Management
  • Ratings & Reviews
  • Recurring Billing
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Room Booking
  • Sales Tax Management
  • Self Service Portal
  • Third Party Integration
  • Website Integration
  • Website Management
  • Total features34
  • API
  • Access Control
  • Accounting Integration
  • Activity Management
  • Administrative Reporting
  • Application Integration
  • Auditing
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Campaign Management
  • Channel Management
  • Charting
  • Communication Management
  • Contact Database
  • Credit Card Processing
  • Custom Charts
  • Customizable Templates
  • Data Import/Export
  • Distribution Management
  • Email Invitations & Reminders
  • Email Marketing Management
  • Employee Management
  • Forecasting
  • History Tracking
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Loyalty Program
  • Maintenance Scheduling
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Currency
  • Online Booking Integration
  • POS
  • POS Integration
  • Permission Management
  • Price Management
  • Prioritizing
  • Promotions Management
  • Ratings & Reviews
  • Recurring Billing
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Room Booking
  • Sales Tax Management
  • Self Service Portal
  • Third Party Integration
  • Website Integration
  • Website Management

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations13
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotello PMS vs. Elina

See how Hotello PMS and Elina stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.