Hotello PMS vs OurPeople Comparison

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Overview

Hotello centralizes, simplifies and optimizes hotel management including PMS, POS, bookings, revenue and task managers, and much more.

Hourly employees or teams that don't sit behind one desk all day commonly are missed on important communications sent in...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$125.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$0.60/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(62)

5

4

3

2

1

35

22

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.7

(15)

5

4

3

2

1

11

3

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Since 2 years I am working with Hotello and I love it it is my first time in Hotel and it is great. Any time I need help somebody is there to help me.
It's a great program and it's ease of use is a great benefit. It's organized and easy to train new staff.
Hotello is user friendly and you have a great support service. The formation each month is really appreciated.

Pros

The customer service and response time has been excellent. I feel like they are a true partner.
I have a way of actually communicating with my team and meeting them where THEY are at!!! So thankful for the adaptability and constant help.
I like the idea behind it. SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] were great at helping get set up.

Cons

Always someone to follow up on bugs, no bullshit added.
Routing process, every thing must be done manually which causes more errors. Some far, here is what I notice.
Not enough integrations, especially to modern products. Reports were customize-able, but very difficult to do so.

Cons

Had troubles with PDFs loading on Android devices, specifically. I brought it to there attention was fixed quickly.
I don't like that this is not integrated with MBO yet.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review14 days ago

Key features

  • Total features22
  • API
  • Access Control
  • Activity Management
  • Application Integration
  • Auditing
  • Billing & Invoicing
  • Charting
  • Communication Management
  • Contact Database
  • Content Filter
  • Custom Charts
  • Custom Forms
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Email Invitations & Reminders
  • Employee Management
  • Employee Onboarding
  • Feedback Collection
  • File Management
  • Forecasting
  • Forms Management
  • History Tracking
  • Instant Messaging
  • Inventory Management
  • Loyalty Program
  • Maintenance Scheduling
  • Mobile Alerts
  • Mobile Signature Capture
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Currency
  • Multiple Format Support
  • Online Booking Integration
  • POS
  • Permission Management
  • Personalized Profiles
  • Planning Tools
  • Progress Reports
  • Progress Tracking
  • Pulse Surveys
  • Ratings & Reviews
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Role Management
  • Role-Based Permissions
  • Search Functionality
  • Tagging
  • Template Management
  • Training Management
  • User Management
  • Version Control
  • Total features36
  • API
  • Access Control
  • Activity Management
  • Application Integration
  • Auditing
  • Billing & Invoicing
  • Charting
  • Communication Management
  • Contact Database
  • Content Filter
  • Custom Charts
  • Custom Forms
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Email Invitations & Reminders
  • Employee Management
  • Employee Onboarding
  • Feedback Collection
  • File Management
  • Forecasting
  • Forms Management
  • History Tracking
  • Instant Messaging
  • Inventory Management
  • Loyalty Program
  • Maintenance Scheduling
  • Mobile Alerts
  • Mobile Signature Capture
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Currency
  • Multiple Format Support
  • Online Booking Integration
  • POS
  • Permission Management
  • Personalized Profiles
  • Planning Tools
  • Progress Reports
  • Progress Tracking
  • Pulse Surveys
  • Ratings & Reviews
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Role Management
  • Role-Based Permissions
  • Search Functionality
  • Tagging
  • Template Management
  • Training Management
  • User Management
  • Version Control

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations2
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotello PMS vs. OurPeople

See how Hotello PMS and OurPeople stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.