Hotello PMS vs Preno Comparison

Overview

Hotello centralizes, simplifies and optimizes hotel management including PMS, POS, bookings, revenue and task managers, and much more.

Preno is a simple hotel management system for all sizes of accommodation. Features include easy bookings management, Xero,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$125.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$69.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(62)

5

4

3

2

1

35

22

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.6

(27)

5

4

3

2

1

21

3

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Since 2 years I am working with Hotello and I love it it is my first time in Hotel and it is great. Any time I need help somebody is there to help me.
It's a great program and it's ease of use is a great benefit. It's organized and easy to train new staff.
Hotello is user friendly and you have a great support service. The formation each month is really appreciated.

Pros

Easy to use and very intuitive. Great customer support and very helpful and friendly staff if you need any assistance.
The staff are incredibly responsive when you have questions. I feel that there is value for money - great features - I would unreservedly recommend Preno.
Love how easy it is to use. The staff and back up service for queries is fantastic.

Cons

Always someone to follow up on bugs, no bullshit added.
Routing process, every thing must be done manually which causes more errors. Some far, here is what I notice.
Not enough integrations, especially to modern products. Reports were customize-able, but very difficult to do so.

Cons

Customized service and personal contact with no time wasting. Quick and efficient problem solving management.
Still lite on features but developing. Some essential elements of the PMS are missing but the team is willing to listen to feedback on this.
The program lacks a few simple features and functions. We don't like the check out process for a guest departure.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features22
  • API
  • Accounting Integration
  • Activity Management
  • Application Integration
  • Auditing
  • Automated Billing
  • Availability Management
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Channel Management
  • Charting
  • Commission Calculations
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact History
  • Credit Card Processing
  • Custom Charts
  • Customer Experience Management
  • Customer History
  • Electronic Payments
  • Email Invitations & Reminders
  • Employee Management
  • Forecasting
  • History Tracking
  • Inventory Management
  • Invoice Management
  • Loyalty Program
  • Maintenance Scheduling
  • Monitoring
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Currency
  • Online Booking Integration
  • POS
  • Price Management
  • Ratings & Reviews
  • Reservations Management
  • Room Booking
  • Status Reporting
  • Status Tracking
  • Third Party Integration
  • Total features24
  • API
  • Accounting Integration
  • Activity Management
  • Application Integration
  • Auditing
  • Automated Billing
  • Availability Management
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Channel Management
  • Charting
  • Commission Calculations
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact History
  • Credit Card Processing
  • Custom Charts
  • Customer Experience Management
  • Customer History
  • Electronic Payments
  • Email Invitations & Reminders
  • Employee Management
  • Forecasting
  • History Tracking
  • Inventory Management
  • Invoice Management
  • Loyalty Program
  • Maintenance Scheduling
  • Monitoring
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Currency
  • Online Booking Integration
  • POS
  • Price Management
  • Ratings & Reviews
  • Reservations Management
  • Room Booking
  • Status Reporting
  • Status Tracking
  • Third Party Integration

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations6
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotello PMS vs. Preno

See how Hotello PMS and Preno stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.