Hotello PMS vs smartbnb Comparison

Overview

Hotello centralizes, simplifies and optimizes hotel management including PMS, POS, bookings, revenue and task managers, and much more.

Smartbnb is the property management solution that centralizes all your properties in one convenient dashboard and automates...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$125.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$18.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(62)

5

4

3

2

1

35

22

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.8

(86)

5

4

3

2

1

74

10

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Since 2 years I am working with Hotello and I love it it is my first time in Hotel and it is great. Any time I need help somebody is there to help me.
It's a great program and it's ease of use is a great benefit. It's organized and easy to train new staff.
Hotello is user friendly and you have a great support service. The formation each month is really appreciated.

Pros

M so happy with this software, it's helping me a log, makes my life even better, now I can delivery better experience to my guests.
I would recommend it to all Airbnb hosts. I don't think I would be as successful or as organized had someone not recommended the software.
I love the price of Smartbnb as it's very affordable for anyone doing short term rentals. And the support has always been quick and amazing.

Cons

Always someone to follow up on bugs, no bullshit added.
Routing process, every thing must be done manually which causes more errors. Some far, here is what I notice.
Not enough integrations, especially to modern products. Reports were customize-able, but very difficult to do so.

Cons

Lack of partner integrations. Should further stride to becoming a one stop shop for short term rentals.
I don't like that there are two dashboards. It is frustrating to click on metrics or other features and be toggled to an entirely different page where I have to login again.
Also it saves loads of time of our emploees with sending automatic templates, more to that, no one has to remember about sending them to each guest.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features22
  • API
  • Activity Management
  • Application Integration
  • Auditing
  • Auto-Responders
  • Automated Scheduling
  • Automatic Notifications
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Charting
  • Communication Management
  • Communications Calendar
  • Contact Database
  • Custom Charts
  • Email Invitations & Reminders
  • Email Notifications
  • Email Response Control
  • Employee Management
  • Forecasting
  • History Tracking
  • Inbox Management
  • Inventory Management
  • Lead Management
  • Loyalty Program
  • Maintenance Scheduling
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Currency
  • Online Booking Integration
  • POS
  • Ratings & Reviews
  • Registration Management
  • Reminders
  • Reservations Management
  • Room Booking
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Team Calendars
  • User Management
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Workflow Management
  • iCalendar Support
  • Total features30
  • API
  • Activity Management
  • Application Integration
  • Auditing
  • Auto-Responders
  • Automated Scheduling
  • Automatic Notifications
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Charting
  • Communication Management
  • Communications Calendar
  • Contact Database
  • Custom Charts
  • Email Invitations & Reminders
  • Email Notifications
  • Email Response Control
  • Employee Management
  • Forecasting
  • History Tracking
  • Inbox Management
  • Inventory Management
  • Lead Management
  • Loyalty Program
  • Maintenance Scheduling
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Currency
  • Online Booking Integration
  • POS
  • Ratings & Reviews
  • Registration Management
  • Reminders
  • Reservations Management
  • Room Booking
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Team Calendars
  • User Management
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Workflow Management
  • iCalendar Support

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations2
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotello PMS vs. smartbnb

See how Hotello PMS and smartbnb stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.