Hotello PMS vs Softinn Comparison

Overview

Hotello centralizes, simplifies and optimizes hotel management including PMS, POS, bookings, revenue and task managers, and much more.

Cloud-based PMS for BnB management company. Quick setup. Start using in one hour. Support profit-sharing and expenses-sharing...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$125.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$59.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(62)

5

4

3

2

1

35

22

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.4

(16)

5

4

3

2

1

8

7

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

Since 2 years I am working with Hotello and I love it it is my first time in Hotel and it is great. Any time I need help somebody is there to help me.
It's a great program and it's ease of use is a great benefit. It's organized and easy to train new staff.
Hotello is user friendly and you have a great support service. The formation each month is really appreciated.

Pros

Cons

Always someone to follow up on bugs, no bullshit added.
Routing process, every thing must be done manually which causes more errors. Some far, here is what I notice.
Not enough integrations, especially to modern products. Reports were customize-able, but very difficult to do so.

Cons

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features22
  • API
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Application Integration
  • Auditing
  • Automated Billing
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Barcode Generation
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Charting
  • Communication Management
  • Contact Database
  • Credit Card Processing
  • Custom Charts
  • Customer Database
  • Customizable Branding
  • Distribution Management
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Employee Management
  • Forecasting
  • Fraud Detection
  • History Tracking
  • Inventory Management
  • Invoice Management
  • Loyalty Program
  • Maintenance Scheduling
  • Multi-Channel Marketing
  • Multi-Currency
  • Multiple User Accounts
  • Online Booking Integration
  • PCI DSS Compliance
  • POS
  • Ratings & Reviews
  • Reminders
  • Reservations Management
  • Role Management
  • Role-Based Permissions
  • SMS Integration
  • Social Media Integration
  • Tagging
  • To-Do List
  • Website Integration
  • Website Management
  • Widgets
  • iCalendar Support
  • Total features35
  • API
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Application Integration
  • Auditing
  • Automated Billing
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Barcode Generation
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Charting
  • Communication Management
  • Contact Database
  • Credit Card Processing
  • Custom Charts
  • Customer Database
  • Customizable Branding
  • Distribution Management
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Employee Management
  • Forecasting
  • Fraud Detection
  • History Tracking
  • Inventory Management
  • Invoice Management
  • Loyalty Program
  • Maintenance Scheduling
  • Multi-Channel Marketing
  • Multi-Currency
  • Multiple User Accounts
  • Online Booking Integration
  • PCI DSS Compliance
  • POS
  • Ratings & Reviews
  • Reminders
  • Reservations Management
  • Role Management
  • Role-Based Permissions
  • SMS Integration
  • Social Media Integration
  • Tagging
  • To-Do List
  • Website Integration
  • Website Management
  • Widgets
  • iCalendar Support

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrationsN/A
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotello PMS vs. Softinn

See how Hotello PMS and Softinn stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.