Hotello PMS vs Zingle Comparison

Overview

Hotello centralizes, simplifies and optimizes hotel management including PMS, POS, bookings, revenue and task managers, and much more.

Zingle is an SMS messaging solution which enables communication between businesses & their customers via text, with multi-channel...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$125.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$179.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(62)

5

4

3

2

1

35

22

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

82

22

6

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Since 2 years I am working with Hotello and I love it it is my first time in Hotel and it is great. Any time I need help somebody is there to help me.
It's a great program and it's ease of use is a great benefit. It's organized and easy to train new staff.
Hotello is user friendly and you have a great support service. The formation each month is really appreciated.

Pros

Great account managers, excellent communication. API is open and we are building a smart bot on top of Zingle.
It's super user friendly and the analytics help us keep on top of ensuring our team delivers consistent service levels to our customers.
Overall, we are incredibly impressed - it has helped our business in terms of efficiency and our competitive advantage.

Cons

Always someone to follow up on bugs, no bullshit added.
Routing process, every thing must be done manually which causes more errors. Some far, here is what I notice.
Not enough integrations, especially to modern products. Reports were customize-able, but very difficult to do so.

Cons

It's kinda slow when u use wifi but not else has jump out at me that was really wrong with this software.
We struggle with automated Welcome messages through HotSOS. It cannot communicate directly to our Hotel's PMS - SMS - so we must use HotSOS and that causes communication errors sometimes.
We no longer need to put people on hold or call them back to answer questions so they can do business with us.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features22
  • API
  • Activity Management
  • Application Integration
  • Auditing
  • Auto-Responders
  • Automated Scheduling
  • Billing & Invoicing
  • Campaign Segmentation
  • Categorization
  • Charting
  • Collaboration Tools
  • Collaborative Workspace
  • Communication Management
  • Contact Database
  • Custom Charts
  • Custom Fields
  • Customer Segmentation
  • Customizable Templates
  • Data Import/Export
  • Email Invitations & Reminders
  • Employee Management
  • Engagement Analytics
  • Forecasting
  • History Tracking
  • Inbox Management
  • Instant Messaging
  • Inventory Management
  • Keyword Tracking
  • Loyalty Program
  • Maintenance Scheduling
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multimedia Support
  • Online Booking Integration
  • POS
  • Performance Management
  • Performance Reports
  • Personalized Profiles
  • Ratings & Reviews
  • Receiving
  • Reservations Management
  • SMS Integration
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Tagging
  • Template Management
  • Third Party Integration
  • Voting
  • Total features32
  • API
  • Activity Management
  • Application Integration
  • Auditing
  • Auto-Responders
  • Automated Scheduling
  • Billing & Invoicing
  • Campaign Segmentation
  • Categorization
  • Charting
  • Collaboration Tools
  • Collaborative Workspace
  • Communication Management
  • Contact Database
  • Custom Charts
  • Custom Fields
  • Customer Segmentation
  • Customizable Templates
  • Data Import/Export
  • Email Invitations & Reminders
  • Employee Management
  • Engagement Analytics
  • Forecasting
  • History Tracking
  • Inbox Management
  • Instant Messaging
  • Inventory Management
  • Keyword Tracking
  • Loyalty Program
  • Maintenance Scheduling
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multimedia Support
  • Online Booking Integration
  • POS
  • Performance Management
  • Performance Reports
  • Personalized Profiles
  • Ratings & Reviews
  • Receiving
  • Reservations Management
  • SMS Integration
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Tagging
  • Template Management
  • Third Party Integration
  • Voting

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations1
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotello PMS vs. Zingle

See how Hotello PMS and Zingle stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.