Hotelogix vs FareHarbor Comparison

Overview

Hotelogix is a cloud based hotel management system that helps small and mid-sized hotels manage their operations and room...

Powerful booking software designed to help tour, activity and rental businesses manage and grow their online reservations....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$3.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

99

34

10

1

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

5

4

3

2

1

832

117

13

3

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Any time we needed help, the online chat was right there to help us. I am grateful for the customer service we have from Hoteligix.
So with help of API, these became possible. As per our requirement HX had supported us with best hospitality support.
Support is provided by a 24hr help desk. We are finding the product robust and simple to implement with responsive support staff and rapid problem resolution.

Pros

They and the support team are responsive to requests and changes. The user interface choice is quite good but like most online options it relies on great images for best effect.
It is also great for credit card payments and the gift voucher system is fantastic too.
The staff are fantastic and help with everything. Always there to answer any questions and help in any way they can.

Cons

I recently missed a payment while i was away from the office, without any warnings they blocked my account.
The inability to change the status of a booking as arrived, departed, etc. Without doing the night audit is extremely frustrating and inconvient.
Bad conductivity with some ota’s, we have to contact directly with them.

Cons

Mistakes cause problems for us and for our customers. Most recently, an integration error with an affiliate resulted in a trip cancellation and loss of significant revenue.
Not being able to absorb the commission charged rather than have the customer pay for it.
People had to call to book before and I think I lost a lot of clients because of this. Now they can just browse and buy.
  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features6
  • 360 Degree Feedback
  • API
  • Activity Management
  • Ad hoc Reporting
  • Affiliate Management
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Business Analysis
  • Calendar Management
  • Calendar Sync with Google
  • Channel Management
  • Chat
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credit Card Processing
  • Custom Fields
  • Customer Database
  • Customizable Questions
  • Customizable Reporting
  • Data Import
  • Data Import/Export
  • Database Conversion
  • Electronic Payments
  • Employee Database
  • Employee Management
  • Event Scheduling
  • Feedback Management
  • Invoice Management
  • Mobile Integration
  • Monitoring
  • Multiple User Accounts
  • POS
  • Real Time Data
  • Real Time Updates
  • Reminders
  • Resource Allocation
  • Resource Management
  • SEO Management
  • SMS Integration
  • Sales Reporting
  • Social Media Integration
  • Third Party Integration
  • Website Integration
  • eCommerce Integration
  • Total features40
  • 360 Degree Feedback
  • API
  • Activity Management
  • Ad hoc Reporting
  • Affiliate Management
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Business Analysis
  • Calendar Management
  • Calendar Sync with Google
  • Channel Management
  • Chat
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credit Card Processing
  • Custom Fields
  • Customer Database
  • Customizable Questions
  • Customizable Reporting
  • Data Import
  • Data Import/Export
  • Database Conversion
  • Electronic Payments
  • Employee Database
  • Employee Management
  • Event Scheduling
  • Feedback Management
  • Invoice Management
  • Mobile Integration
  • Monitoring
  • Multiple User Accounts
  • POS
  • Real Time Data
  • Real Time Updates
  • Reminders
  • Resource Allocation
  • Resource Management
  • SEO Management
  • SMS Integration
  • Sales Reporting
  • Social Media Integration
  • Third Party Integration
  • Website Integration
  • eCommerce Integration

Integrations

  • Total integrations4
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations11
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotelogix vs. FareHarbor

See how Hotelogix and FareHarbor stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.