Hotelogix vs Hostaway Comparison

Overview

Hotelogix is a cloud based hotel management system that helps small and mid-sized hotels manage their operations and room...

Hostaway is a channel management solution for vacation rental properties which automatically syncs rates, availability, and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$3.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

99

34

10

1

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.5

(51)

5

4

3

2

1

33

13

3

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

Any time we needed help, the online chat was right there to help us. I am grateful for the customer service we have from Hoteligix.
So with help of API, these became possible. As per our requirement HX had supported us with best hospitality support.
Support is provided by a 24hr help desk. We are finding the product robust and simple to implement with responsive support staff and rapid problem resolution.

Pros

Good all in one package, easy integration with Airbnb, good layout, each unit calendar is good, the same basis as Airbnb.
Integrates with a number of good channels for STRs and they have very responsive customer service.
International user friendly. I am able to give my clients a few choices so that can decide what is best for their budget.

Cons

I recently missed a payment while i was away from the office, without any warnings they blocked my account.
The inability to change the status of a booking as arrived, departed, etc. Without doing the night audit is extremely frustrating and inconvient.
Bad conductivity with some ota’s, we have to contact directly with them.

Cons

TRIED CANCELLING ACCOUNT MULTIPLE TIMES HAD TO DISPUTE CHARGES. Interface confusing terrible customer support saw no value tried to cancel multiple times.
They had this corrected in just a week. The most recent issue I reported was also something that affected every user and they are working hard even now to correct it in a timely manner.
Not accurate "earnings section" lack of precise currency exchange and missing externals fee like cleanings.
  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features6
  • API
  • Activity Dashboard
  • Administrative Reporting
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Channel Management
  • Chat
  • Client Management
  • Client Portal
  • Commission Calculations
  • Commission Management
  • Communication Management
  • Credit Card Integration
  • Credit Card Processing
  • Customizable Reporting
  • Customizable Templates
  • Data Synchronization
  • Data Visualization
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Templates
  • Inbox Management
  • Invoice Management
  • Monitoring
  • Multi-Channel Management
  • Multiple User Accounts
  • Online Booking Integration
  • PCI DSS Compliance
  • Partner Portal
  • Price Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Receiving
  • Recurring Tasks
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Room Booking
  • SMS Integration
  • Sales Reporting
  • Task Management
  • Template Management
  • Third Party Integration
  • Transaction History
  • User Management
  • Website Integration
  • Website Management
  • Total features54
  • API
  • Activity Dashboard
  • Administrative Reporting
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Channel Management
  • Chat
  • Client Management
  • Client Portal
  • Commission Calculations
  • Commission Management
  • Communication Management
  • Credit Card Integration
  • Credit Card Processing
  • Customizable Reporting
  • Customizable Templates
  • Data Synchronization
  • Data Visualization
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Templates
  • Inbox Management
  • Invoice Management
  • Monitoring
  • Multi-Channel Management
  • Multiple User Accounts
  • Online Booking Integration
  • PCI DSS Compliance
  • Partner Portal
  • Price Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Receiving
  • Recurring Tasks
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Room Booking
  • SMS Integration
  • Sales Reporting
  • Task Management
  • Template Management
  • Third Party Integration
  • Transaction History
  • User Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations4
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations6
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotelogix vs. Hostaway

See how Hotelogix and Hostaway stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.