Hotelogix vs HotelFriend Comparison

Overview

Hotelogix is a cloud based hotel management system that helps small and mid-sized hotels manage their operations and room...

HotelFriend is an all-in-one operations management solution for hotels and vacation properties, with tools for managing bookings,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$3.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

99

34

10

1

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.0

(5)

5

4

3

2

1

3

1

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

Any time we needed help, the online chat was right there to help us. I am grateful for the customer service we have from Hoteligix.
So with help of API, these became possible. As per our requirement HX had supported us with best hospitality support.
Support is provided by a 24hr help desk. We are finding the product robust and simple to implement with responsive support staff and rapid problem resolution.

Pros

Cons

I recently missed a payment while i was away from the office, without any warnings they blocked my account.
The inability to change the status of a booking as arrived, departed, etc. Without doing the night audit is extremely frustrating and inconvient.
Bad conductivity with some ota’s, we have to contact directly with them.

Cons

  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features6
  • API
  • Accounting Management
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Campaign Management
  • Channel Management
  • Chat
  • Configuration Management
  • Customer Experience Management
  • Discount Management
  • Electronic Payments
  • Employee Portal
  • Filtered Views
  • Instant Messaging
  • Invoice Management
  • Loyalty Program
  • Maintenance Scheduling
  • Monitoring
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking Integration
  • Order Confirmation
  • Order Processing
  • Performance Reports
  • Price Management
  • Prioritizing
  • Promotions Management
  • Real Time Data
  • Room Booking
  • SEO Management
  • Search Functionality
  • Status Tracking
  • Task Scheduling
  • Visual Analytics
  • Total features36
  • API
  • Accounting Management
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Campaign Management
  • Channel Management
  • Chat
  • Configuration Management
  • Customer Experience Management
  • Discount Management
  • Electronic Payments
  • Employee Portal
  • Filtered Views
  • Instant Messaging
  • Invoice Management
  • Loyalty Program
  • Maintenance Scheduling
  • Monitoring
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking Integration
  • Order Confirmation
  • Order Processing
  • Performance Reports
  • Price Management
  • Prioritizing
  • Promotions Management
  • Real Time Data
  • Room Booking
  • SEO Management
  • Search Functionality
  • Status Tracking
  • Task Scheduling
  • Visual Analytics

Integrations

  • Total integrations4
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrationsN/A
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotelogix vs. HotelFriend

See how Hotelogix and HotelFriend stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.