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Hotelogix vs HubSpot CRM Comparison

Overview

Hotelogix is a cloud based hotel management system that helps small and mid-sized hotels manage their operations and room...

Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$3.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

101

35

12

2

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

5

4

3

2

1

1,628

875

154

31

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Any time we needed help, the online chat was right there to help us. I am grateful for the customer service we have from Hoteligix.
So with help of API, these became possible. As per our requirement HX had supported us with best hospitality support.
Support is provided by a 24hr help desk. We are finding the product robust and simple to implement with responsive support staff and rapid problem resolution.

Pros

I love the customer support that comes with this software. We have weekly meetings with our customer support and the amount of work they put in to making their customer's happy is all worth it.
Easy to navigate, great functionality and flexibility. Great reporting tools, easy dashboard for keeping track of sales pipeline and great customer service.
I like reporting section the most. I like the ability and ease I can view my overall performance by source & then easily drill down to see all the details about the specific leads.

Cons

I recently missed a payment while i was away from the office, without any warnings they blocked my account.
The inability to change the status of a booking as arrived, departed, etc. Without doing the night audit is extremely frustrating and inconvient.
Bad conductivity with some ota’s, we have to contact directly with them.

Cons

This is frustrating because if I don't refresh it crashes after I update a few deals and if I do refresh to avoid the crash, I have to reset the filter.
I went to report it to mangement there, and there was no option. So they have no way of getting feedback on their bad employees.
Having the foul package it's expensive. The fact that you cannot talk with customer service directly over the phone it's painful.
  • Vendor responds to reviews
  • Last review22 days ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features5
  • API
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Audit Trail
  • Auditing
  • Automated Scheduling
  • Automatic Notifications
  • Availability Management
  • CRM Integration
  • Call Monitoring
  • Client Management
  • Contact Database
  • Contact History
  • Contact Management
  • Content Management
  • Contract Management
  • Customizable Templates
  • Document Management
  • Email Integration
  • Email Templates
  • Email Tracking
  • Filtered Views
  • Follow-up Scheduling
  • Lead Management
  • Lead Nurturing
  • Meeting Management
  • Microsoft Outlook Integration
  • Monitoring
  • Pipeline Management
  • Prospecting Tools
  • Real Time Data
  • Real Time Notifications
  • Records Management
  • Recurring Tasks
  • Social Media Integration
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Third Party Integration
  • Visual Analytics
  • Total features40
  • API
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Audit Trail
  • Auditing
  • Automated Scheduling
  • Automatic Notifications
  • Availability Management
  • CRM Integration
  • Call Monitoring
  • Client Management
  • Contact Database
  • Contact History
  • Contact Management
  • Content Management
  • Contract Management
  • Customizable Templates
  • Document Management
  • Email Integration
  • Email Templates
  • Email Tracking
  • Filtered Views
  • Follow-up Scheduling
  • Lead Management
  • Lead Nurturing
  • Meeting Management
  • Microsoft Outlook Integration
  • Monitoring
  • Pipeline Management
  • Prospecting Tools
  • Real Time Data
  • Real Time Notifications
  • Records Management
  • Recurring Tasks
  • Social Media Integration
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Third Party Integration
  • Visual Analytics

Integrations

  • Total integrations5
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • TRACK CRM
  • Whistle
  • Wishbox
  • Xero
  • Total integrations637
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • TRACK CRM
  • Whistle
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotelogix vs. HubSpot CRM

See how Hotelogix and HubSpot CRM stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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