Hotelogix vs MSI CloudPM Comparison

Overview

Hotelogix is a cloud based hotel management system that helps small and mid-sized hotels manage their operations and room...

MSI CloudPM is a cloud-based hotel management solution which offers integrated tools for managing online reservations, revenue,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$3.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

99

34

10

1

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.4

(12)

5

4

3

2

1

6

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Any time we needed help, the online chat was right there to help us. I am grateful for the customer service we have from Hoteligix.
So with help of API, these became possible. As per our requirement HX had supported us with best hospitality support.
Support is provided by a 24hr help desk. We are finding the product robust and simple to implement with responsive support staff and rapid problem resolution.

Pros

I love how anytime you have a problem, they are always so nice to fix it or if you need help with something they are always very nice about it.
The system itself is really nice and easy to use and some of the reporting is good to help with daily decisions, very flexible approach and they can add what may be required.
There have been many benefits to the software such as intuitive design which saves on labor, a modern menu system that is easy to navigate and great reporting.

Cons

I recently missed a payment while i was away from the office, without any warnings they blocked my account.
The inability to change the status of a booking as arrived, departed, etc. Without doing the night audit is extremely frustrating and inconvient.
Bad conductivity with some ota’s, we have to contact directly with them.

Cons

I hate that it's sometimes very slow to load, or that it freezes a lot.
The downside to working with a new program is that there are inevitably hiccups. The system is sometimes slow and shuts down randomly.
One of the frustrating aspects was how slow the system was working, often timing out or kicking us out all together.
  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features6
  • API
  • Accounting Management
  • Audit Trail
  • Auditing
  • Automatic Backup
  • Availability Management
  • Billing & Invoicing
  • Calendar Management
  • Chat
  • Conferencing
  • Employee Management
  • Help Desk Management
  • Invoice Processing
  • Loyalty Program
  • Maintenance Scheduling
  • Monitoring
  • Online Forums
  • Price Management
  • Quote Management
  • Real Time Data
  • Registration Management
  • Room Booking
  • Third Party Integration
  • Training Management
  • Total features18
  • API
  • Accounting Management
  • Audit Trail
  • Auditing
  • Automatic Backup
  • Availability Management
  • Billing & Invoicing
  • Calendar Management
  • Chat
  • Conferencing
  • Employee Management
  • Help Desk Management
  • Invoice Processing
  • Loyalty Program
  • Maintenance Scheduling
  • Monitoring
  • Online Forums
  • Price Management
  • Quote Management
  • Real Time Data
  • Registration Management
  • Room Booking
  • Third Party Integration
  • Training Management

Integrations

  • Total integrations4
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrationsN/A
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotelogix vs. MSI CloudPM

See how Hotelogix and MSI CloudPM stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.