Hotelogix vs ResyOS Comparison

Overview

Hotelogix is a cloud based hotel management system that helps small and mid-sized hotels manage their operations and room...

ResyOS is a cloud-based restaurant management system that enables businesses in the hospitality industry to manage reservations,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$3.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$249.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

99

34

10

1

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.6

(10)

5

4

3

2

1

7

2

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Any time we needed help, the online chat was right there to help us. I am grateful for the customer service we have from Hoteligix.
So with help of API, these became possible. As per our requirement HX had supported us with best hospitality support.
Support is provided by a 24hr help desk. We are finding the product robust and simple to implement with responsive support staff and rapid problem resolution.

Pros

Always amazing, our Resy specialist is always available, knowledgeable and ready to help.
Resy is very easy to use and has a great interface (backend and guest view). They have a gold star support team.
Easy to use, love all the features which make it very easy to make sure our guests are getting the utmost in customer service.

Cons

I recently missed a payment while i was away from the office, without any warnings they blocked my account.
The inability to change the status of a booking as arrived, departed, etc. Without doing the night audit is extremely frustrating and inconvient.
Bad conductivity with some ota’s, we have to contact directly with them.

Cons

On the app, I prefer the old formatting in the inventory view. It's a bit confusing to navigate now and also doesn't allow me to make changes on the app that I'm able to make on the website.
I was able to control pacing, block specific times and slots, and other actions that I didn't want my team of hostesses to mistakenly control.
  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features6
  • API
  • Access Control
  • Activity Tracking
  • Administrative Reporting
  • Analytics
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Billing & Invoicing
  • Booking Management
  • Chat
  • Communication Management
  • Credit Card Processing
  • Customer Experience Management
  • Customizable Branding
  • Employee Management
  • Event Ticketing
  • Feedback Management
  • Inventory Management
  • Loyalty Program
  • Monitoring
  • Multi-Channel Management
  • Multi-Channel Marketing
  • POS Integration
  • Performance Reports
  • Promotions Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Updates
  • Reporting & Statistics
  • Reservations Management
  • SMS Integration
  • Status Reporting
  • Surveys & Feedback
  • Total features29
  • API
  • Access Control
  • Activity Tracking
  • Administrative Reporting
  • Analytics
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Billing & Invoicing
  • Booking Management
  • Chat
  • Communication Management
  • Credit Card Processing
  • Customer Experience Management
  • Customizable Branding
  • Employee Management
  • Event Ticketing
  • Feedback Management
  • Inventory Management
  • Loyalty Program
  • Monitoring
  • Multi-Channel Management
  • Multi-Channel Marketing
  • POS Integration
  • Performance Reports
  • Promotions Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Updates
  • Reporting & Statistics
  • Reservations Management
  • SMS Integration
  • Status Reporting
  • Surveys & Feedback

Integrations

  • Total integrations4
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations2
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotelogix vs. ResyOS

See how Hotelogix and ResyOS stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.