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Hotelogix vs RMS Cloud Comparison

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Overview

Category Leaders

Hotelogix is a cloud based hotel management system that helps small and mid-sized hotels manage their operations and room...

Category Leaders

RMS is a flexible and scalable cloud-based property management solution designed to help hospitality operators increase their...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

10

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

194

5

4

3

2

1

117

51

13

2

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.4

369

5

4

3

2

1

214

118

24

6

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

This support proved to be very effective and helpful. The benefit's of it's pricing simply added to the already impressive set of gains we received utilizing the product.

MA

Myrtos A.

Any time we needed help, the online chat was right there to help us. I am grateful for the customer service we have from Hoteligix.

SO

Sharon O.

So with help of API, these became possible. As per our requirement HX had supported us with best hospitality support.
AvatarImg

(CG) Chandraguptha T.

Pros

Overall dealing with RMS in system wise has been great and Customer service are easy to talk to, friendly, explain things with ease they don't rush you. The team know there system and how to explain.

pv

preeti v.

My overall experience is really good. I've been using RMS for over a year now and I am super comfortable with using this system.

cm

candice m.

Easy on a daily basics and very useful for what we need. And the support team is amazing.

OM

Oana M.

Cons

Critical errors make the system highly unreliable, and errors in their payments integrations that continuously fail to get fixed are causing the system to be too unreliable for operation.

CA

Cathrine A.

Bad conductivity with some ota’s, we have to contact directly with them.

AA

Antonio A.

Even that the answers are immediately, they take long time to fix issues and correct problems. Tarnslations to spanish are not accurate.

UM

Ulyses M.

Cons

At present there is a considerable lag and with the changes it can become frustrating.

TS

Tracey S.

Group booking - hate how many clicks. I always struggle with rate setup.

MD

Melissa D.

The program itself hangs constantly and as you need to work on it 12 hours a day its very frustrating and all the while you are paying through the nose.

DB

Danielle B.

  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review14 days ago

Key features

  • Total features27
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Boat Maintenance
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Catering Management
  • Channel Analytics
  • Channel Management
  • Client Portal
  • Commission Management
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Marketing
  • Email Templates
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Extended Stay
  • Facility Management
  • Financial Analysis
  • For Campgrounds
  • For Summer Camps
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Geographic Maps
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Historical Reporting
  • Housekeeping Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Lead Management
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marina Management
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Sync
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Registration
  • Online Reservations
  • Opportunity Management
  • Owner Statements
  • Partner Management
  • Partner Portal
  • Payment Processing
  • Performance Metrics
  • Permit Management
  • Point of Sale (POS)
  • Price / Margin Management
  • Promotions Management
  • Rate Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real-time Updates
  • Registration Management
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Revenue Management
  • Reviews Management
  • Room Booking
  • Room Inventory
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Self Service Portal
  • Single Property
  • Site Maps
  • Site Reservation Management
  • Social Media Integration
  • Spa/Activity Management
  • Storage Management
  • Task Management
  • Template Management
  • Third Party Booking
  • Third Party Integrations
  • Transaction History
  • User Management
  • Utility Billing
  • Website Integration
  • WordPress Integration
  • Work Order Management
  • Total features137
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Boat Maintenance
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Catering Management
  • Channel Analytics
  • Channel Management
  • Client Portal
  • Commission Management
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Marketing
  • Email Templates
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Extended Stay
  • Facility Management
  • Financial Analysis
  • For Campgrounds
  • For Summer Camps
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Geographic Maps
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Historical Reporting
  • Housekeeping Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Lead Management
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marina Management
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Sync
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Registration
  • Online Reservations
  • Opportunity Management
  • Owner Statements
  • Partner Management
  • Partner Portal
  • Payment Processing
  • Performance Metrics
  • Permit Management
  • Point of Sale (POS)
  • Price / Margin Management
  • Promotions Management
  • Rate Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real-time Updates
  • Registration Management
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Revenue Management
  • Reviews Management
  • Room Booking
  • Room Inventory
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Self Service Portal
  • Single Property
  • Site Maps
  • Site Reservation Management
  • Social Media Integration
  • Spa/Activity Management
  • Storage Management
  • Task Management
  • Template Management
  • Third Party Booking
  • Third Party Integrations
  • Transaction History
  • User Management
  • Utility Billing
  • Website Integration
  • WordPress Integration
  • Work Order Management

Integrations

  • Total integrations6
  • Authorize.Net
  • Beyond
  • Braintree
  • Breezeway
  • Duve
  • Google Analytics 360
  • Lightspeed Restaurant
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Quickbooks Online
  • ResortCleaning
  • SiteMinder
  • Stripe
  • Whistle Messaging
  • Xero
  • Zapier
  • Total integrations7
  • Authorize.Net
  • Beyond
  • Braintree
  • Breezeway
  • Duve
  • Google Analytics 360
  • Lightspeed Restaurant
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Quickbooks Online
  • ResortCleaning
  • SiteMinder
  • Stripe
  • Whistle Messaging
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hotelogix logo

Hotelogix

its simple with lots of functionality

Reviewed 4 years ago

Cloud,HK Mobile,Fast reports generating ,integration with OTA's and more

Pros

multi-property feature group feature easy to understand it integration with lots of systems (snapshot,tripadvisor,channel manager) customer support

Cons

i can not find cons even when we find some issues, they always help us to solve it so they are having good response to fix any cons which appear for us

Vendor response

Hey Othman, Thanks for taking the time to share your experience! We are committed to helping our clients have better control over their property and grow their hospitality business. Don¿t miss to check out our recently added feature ¿Management Dashboard¿ to help you view all critical data in one place and make informed business decisions. We would love to get your feedback on that :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hotelogix logo

Hotelogix

One of the best PMS. Software and very supportive team

Reviewed a month ago

It was a right decision to take this software and credit goes to my IT. Team

Pros

Cloud base and very supportive team specially [SENSITIVE CONTENT]!

Cons

Very easy to use hence it is cloud base the speed os very good without any interruptions.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hotelogix logo

Hotelogix

Highly reccommended

Reviewed 5 years ago

We are working with Hotelogix for a year now, the team is very helpful and is working constantly in upgrading its services. Very good customer care approach. A valuable partner in the constantly changing business environment. Thank you

Pros

Cloud based. Can accessed from anywhere, anytime. No breakouts.

Cons

None

Vendor response

Thank You Victoria. We are glad you find Hotelogix PMS and the team helpful. Your feedback is very encouraging for our entire team. We greatly value our relationship with our customers. We always put in that extra effort to stay on top of latest technological changes so you receive continued returns on investment.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hotelogix logo

Hotelogix

I love the pms its friendly and easy to use

Reviewed 4 years ago

Makes my work much more easier since its a cloud based system so its easy to manage and work from anywhere

Pros

Safe and secure. Very easy that gives a freedom to anyone to use. You do not need a week of training its just few houra and you are done.

Cons

Front Desk and Pos. Making a reservation is just click and drag while using a pos is just pick a product and sale

Vendor response

Hello Mr. Abdallah, thanks for taking some time out to write such good reviews on our PMS. We at Hotelogix are committed to help clients like you in every possible way.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Hotelogix logo

Hotelogix

For me this was the best one to use.

Reviewed 7 years ago

This is the complete one to use in hotel business. The first time u might get little bit difficulties to use this cloud basis one. But when u try to use it day by day u will learn new things about hotelogix. In hotel business i prefer everyone to use this cloud basis software.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hotelogix logo

Hotelogix

Hotelogix is as good as the best PMS in the hospitality industry.

Reviewed 3 years ago

Excellent. Life has become easier for the management, staff and guests alike.

Pros

Ease of use and never a downtime. Fast cloud based. Personalized customer support although you hardly need it.

Cons

Nothing. We have been using it for all our properties for the last 6 years.

Vendor response

Hi Praveen, Thank you for your feedback. What you speak of is exactly what we strive for, at Hotelogix- Making life easier for hoteliers, the hotel staff as well as the guests. We are thrilled to have made that happen at your¿s and look forward to our continued association.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Hotelogix logo

Hotelogix

Love this product

Reviewed 4 years ago
Pros

I love that this product is a cloud-based product. The price is very suitable for the product and it saves me a lot of time.

Cons

No important cons on this product. But i think they can make some improvement on the graphics of the Booking Engine

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Hotelogix logo

Hotelogix

Satisfied but wish it was more versatile

Reviewed 4 months ago
Pros

Having a cloud based system was critical for our business. It has been easy for our staff to use and it is a good value for the price.

Cons

Unlike a typical hotel, we are a lodge that manages and books vacation rentals for private owner. We were unable to find software that fit our needs, but chose Hotelogix because it seemed the best option out there to customize. Setting up the different fees and pricing is challenging for us. The channel manager functionality doesn't allow us to take third party bookings in a way we are satisfied with. We had hoped to link our reservation calendars to our website, however we are unable to do so with our desired functionality.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Hotelogix logo

Hotelogix

fast and easy to use, saves time

Reviewed 4 years ago
Pros

As it is a cloud base software, can easily access from any where. integrate with most of the booking channels. good support, has most of the features that is need for hotel

Cons

i will be very happy if i can use hotelogix on my mobile with no extra cost. another is the support team could not integrate hotelogix with some online booking channels, but trying to fix it. beside that, i don't see any cons.

Overall Rating
  • Value for money
  • Ease of use
  • Features