Hotelogix vs RoomKeyPMS Comparison

Overview

Hotelogix is a cloud based hotel management system that helps small and mid-sized hotels manage their operations and room...

Deliver better guest experiences, increase revenue, and reduce costs with one property management system that works, supported...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$3.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

99

34

10

1

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.1

(48)

5

4

3

2

1

18

20

6

4

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

Any time we needed help, the online chat was right there to help us. I am grateful for the customer service we have from Hoteligix.
So with help of API, these became possible. As per our requirement HX had supported us with best hospitality support.
Support is provided by a 24hr help desk. We are finding the product robust and simple to implement with responsive support staff and rapid problem resolution.

Pros

Positive note about this product is that it is very easy to use and it very user friendly-- I love the menu because its simple.
Easy to implement, easy to use, service line is great, many interfaces, user friendly rate management tools, friendly and responsive staff.
RoomKey Insight page is very nice for getting certain reports/information. Advanced search is excellent.

Cons

I recently missed a payment while i was away from the office, without any warnings they blocked my account.
The inability to change the status of a booking as arrived, departed, etc. Without doing the night audit is extremely frustrating and inconvient.
Bad conductivity with some ota’s, we have to contact directly with them.

Cons

The user interface is terrible. It looks so outdated and customer service is terrible.
There is not a history of A/R to print. Basically the A/R City Ledger is awful.
As a small property [22 Units and few amenities], the multi-level program is actually more than we need, but the other struggle for us is it's Approach to "The Guest Service Experience.
  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features6
  • ACH Payment Processing
  • API
  • Activity Management
  • Application Integration
  • Audit Trail
  • Auditing
  • Booking Management
  • CRM Integration
  • Chat
  • Conferencing
  • Credit Card Integration
  • Credit Card Processing
  • Customer Experience Management
  • Electronic Payments
  • Email Marketing Management
  • Employee Management
  • Forecasting
  • Loyalty Program
  • Maintenance Scheduling
  • Meeting Management
  • Monitoring
  • Online Booking Integration
  • POS
  • POS Integration
  • Performance Reports
  • Project Notes
  • Ratings & Reviews
  • Real Time Data
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Secure Data Storage
  • Survey Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • Trend Analysis
  • User Management
  • Total features39
  • ACH Payment Processing
  • API
  • Activity Management
  • Application Integration
  • Audit Trail
  • Auditing
  • Booking Management
  • CRM Integration
  • Chat
  • Conferencing
  • Credit Card Integration
  • Credit Card Processing
  • Customer Experience Management
  • Electronic Payments
  • Email Marketing Management
  • Employee Management
  • Forecasting
  • Loyalty Program
  • Maintenance Scheduling
  • Meeting Management
  • Monitoring
  • Online Booking Integration
  • POS
  • POS Integration
  • Performance Reports
  • Project Notes
  • Ratings & Reviews
  • Real Time Data
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Secure Data Storage
  • Survey Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • Trend Analysis
  • User Management

Integrations

  • Total integrations4
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations6
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotelogix vs. RoomKeyPMS

See how Hotelogix and RoomKeyPMS stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.