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Hotelogix vs Smoobu Comparison

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Overview

Category Leaders

Hotelogix is a cloud based hotel management system that helps small and mid-sized hotels manage their operations and room...

Category Leaders

Smoobu syncs all your booking portals, such as Airbnb, Booking.com, VRBO, Trip.com, Agoda etc, automatically. One subscription,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

103

40

12

2

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

5

4

3

2

1

87

13

4

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

This support proved to be very effective and helpful. The benefit's of it's pricing simply added to the already impressive set of gains we received utilizing the product.

MA

Myrtos A.

Any time we needed help, the online chat was right there to help us. I am grateful for the customer service we have from Hoteligix.

SO

Sharon O.

It is very convenient and user friendly, i liked the way it is very simplified yet very secured software for hotel business.

RL

Raju L.

Pros

Smoobu is easy to use from any mobile device and it helps me save a lot of time. The support staff are friendly, helpful and readily available to answer questions and solve issues.

JV

Jennifer V.

Perhaps this is one of the strongest points of Smoobu. It is true that communication with the customer service department is easy, fast and always in a friendly and professional tone.

XT

Xabier Txomin S.

I am thoroughly impressed with the service and am grateful that I found something I am happy to pay for and proud to continue using.

RI

Ryohei I.

Cons

Critical errors make the system highly unreliable, and errors in their payments integrations that continuously fail to get fixed are causing the system to be too unreliable for operation.

CA

Cathrine A.

Bad conductivity with some ota’s, we have to contact directly with them.

AA

Antonio A.

Even that the answers are immediately, they take long time to fix issues and correct problems. Tarnslations to spanish are not accurate.

UM

Ulyses M.

Cons

Suddenly all your blocked dates become available & you must re-block them all on Smoobu. It's awkward, difficult to use & the support is hopeless.

Jason S.

Dreadful, time consuming, very poor online support, who were surprisingly rude.

Jason S.

Without Smoobu there was a constant risk of double-bookings occurring across platforms.

JL

Jilly L.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review15 days ago

Key features

  • Total features27
  • API
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Channel Analytics
  • Channel Management
  • Commission Management
  • Communication Management
  • Contact Management
  • Credit Check
  • Customer Support
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Document Management
  • Employee Management
  • Extended Stay
  • Faculty/Staff Management
  • Financial Reporting
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Incentive Management
  • Inventory Control
  • Inventory Management
  • Lead Management
  • Lease Tracking
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Multi-Channel Management
  • Multi-Language
  • Multi-Property
  • Online Booking
  • Online Payments
  • Order Management
  • Owner Statements
  • Partner Management
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Rate Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reviews Management
  • Room Booking
  • Single Property
  • Spa/Activity Management
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Booking
  • Transaction Monitoring
  • Vacancy Management
  • Vendor Management
  • Website Management
  • WordPress Integration
  • Work Order Management
  • Total features68
  • API
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Channel Analytics
  • Channel Management
  • Commission Management
  • Communication Management
  • Contact Management
  • Credit Check
  • Customer Support
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Document Management
  • Employee Management
  • Extended Stay
  • Faculty/Staff Management
  • Financial Reporting
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Incentive Management
  • Inventory Control
  • Inventory Management
  • Lead Management
  • Lease Tracking
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Multi-Channel Management
  • Multi-Language
  • Multi-Property
  • Online Booking
  • Online Payments
  • Order Management
  • Owner Statements
  • Partner Management
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Rate Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reviews Management
  • Room Booking
  • Single Property
  • Spa/Activity Management
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Booking
  • Transaction Monitoring
  • Vacancy Management
  • Vendor Management
  • Website Management
  • WordPress Integration
  • Work Order Management

Integrations

  • Total integrations6
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Lightspeed Restaurant
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Revinate
  • SiteMinder
  • Stripe
  • VRScheduler
  • Whistle
  • Wishbox
  • Xero
  • Zapier
  • Total integrations11
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Lightspeed Restaurant
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Revinate
  • SiteMinder
  • Stripe
  • VRScheduler
  • Whistle
  • Wishbox
  • Xero
  • Zapier