Hotelogix vs Starboard Suite Comparison

Overview

Hotelogix is a cloud based hotel management system that helps small and mid-sized hotels manage their operations and room...

Starboard Suite is a web-based reservation system designed specifically for passenger vessels and watersports operators.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$3.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

99

34

10

1

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

5

4

3

2

1

111

36

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Any time we needed help, the online chat was right there to help us. I am grateful for the customer service we have from Hoteligix.
So with help of API, these became possible. As per our requirement HX had supported us with best hospitality support.
Support is provided by a 24hr help desk. We are finding the product robust and simple to implement with responsive support staff and rapid problem resolution.

Pros

Overall I find it a great system and I love how helpful rep is. When we have any questions someone always seems available to help out which is very helpful.
The software is super user friendly, much easier than our previous software Rezdy. Modifying starboard to tweak it our personal needs was super easy.
I am impressed with the Starboard Suites Team and their ability to work with the nuances of our company and provide solutions to our specific needs.

Cons

I recently missed a payment while i was away from the office, without any warnings they blocked my account.
The inability to change the status of a booking as arrived, departed, etc. Without doing the night audit is extremely frustrating and inconvient.
Bad conductivity with some ota’s, we have to contact directly with them.

Cons

Any issues, which were few and questions we had were always addressed immediately and efficiently. No waiting for return calls or lack of knowledge.
I dislike how you cannot see the price of tours without going through the booking of a tour. I honestly cannot think of many things that I dislike regarding the software.
I also find the calendar to be rather bulky, and find myself missing our simpler calendar from our previous reservation platform. Having said that, about 95% of their service IS customizable.
  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review14 days ago

Key features

  • Total features6
  • API
  • Access Control
  • Activity Management
  • Ad hoc Reporting
  • Audit Trail
  • Auditing
  • Availability Management
  • Business Analysis
  • Calendar Management
  • Chat
  • Communication Management
  • Credit Card Processing
  • Customizable Branding
  • Data Filtering
  • Data Import/Export
  • Electronic Payments
  • Email Templates
  • Employee Management
  • Event Scheduling
  • Feedback Automation
  • Feedback Management
  • Gift Card System
  • Monitoring
  • Price Management
  • Promotions Management
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real Time Updates
  • Resource Management
  • SEO Management
  • Sales Reporting
  • Shopping Cart
  • Social Media Integration
  • Status Tracking
  • Third Party Integration
  • Website Integration
  • eCommerce Integration
  • Total features35
  • API
  • Access Control
  • Activity Management
  • Ad hoc Reporting
  • Audit Trail
  • Auditing
  • Availability Management
  • Business Analysis
  • Calendar Management
  • Chat
  • Communication Management
  • Credit Card Processing
  • Customizable Branding
  • Data Filtering
  • Data Import/Export
  • Electronic Payments
  • Email Templates
  • Employee Management
  • Event Scheduling
  • Feedback Automation
  • Feedback Management
  • Gift Card System
  • Monitoring
  • Price Management
  • Promotions Management
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real Time Updates
  • Resource Management
  • SEO Management
  • Sales Reporting
  • Shopping Cart
  • Social Media Integration
  • Status Tracking
  • Third Party Integration
  • Website Integration
  • eCommerce Integration

Integrations

  • Total integrations4
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations10
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotelogix vs. Starboard Suite

See how Hotelogix and Starboard Suite stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.