Hotelogix vs Zingle Comparison

Add to Compare

Overview

Hotelogix is a cloud based hotel management system that helps small and mid-sized hotels manage their operations and room...

Zingle is an SMS messaging solution which enables communication between businesses & their customers via text, with multi-channel...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$3.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$179.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

99

34

10

1

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

5

4

3

2

1

82

22

6

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Any time we needed help, the online chat was right there to help us. I am grateful for the customer service we have from Hoteligix.
So with help of API, these became possible. As per our requirement HX had supported us with best hospitality support.
Support is provided by a 24hr help desk. We are finding the product robust and simple to implement with responsive support staff and rapid problem resolution.

Pros

Great account managers, excellent communication. API is open and we are building a smart bot on top of Zingle.
It's super user friendly and the analytics help us keep on top of ensuring our team delivers consistent service levels to our customers.
Overall, we are incredibly impressed - it has helped our business in terms of efficiency and our competitive advantage.

Cons

I recently missed a payment while i was away from the office, without any warnings they blocked my account.
The inability to change the status of a booking as arrived, departed, etc. Without doing the night audit is extremely frustrating and inconvient.
Bad conductivity with some ota’s, we have to contact directly with them.

Cons

It's kinda slow when u use wifi but not else has jump out at me that was really wrong with this software.
We struggle with automated Welcome messages through HotSOS. It cannot communicate directly to our Hotel's PMS - SMS - so we must use HotSOS and that causes communication errors sometimes.
We no longer need to put people on hold or call them back to answer questions so they can do business with us.
  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features6
  • API
  • Audit Trail
  • Auditing
  • Auto-Responders
  • Automated Scheduling
  • Campaign Segmentation
  • Categorization
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Contact Database
  • Custom Fields
  • Customer Segmentation
  • Customizable Templates
  • Data Import/Export
  • Engagement Analytics
  • Inbox Management
  • Instant Messaging
  • Keyword Tracking
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multimedia Support
  • Performance Management
  • Performance Reports
  • Personalized Profiles
  • Real Time Data
  • Receiving
  • SMS Integration
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Tagging
  • Template Management
  • Third Party Integration
  • Voting
  • Total features32
  • API
  • Audit Trail
  • Auditing
  • Auto-Responders
  • Automated Scheduling
  • Campaign Segmentation
  • Categorization
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Contact Database
  • Custom Fields
  • Customer Segmentation
  • Customizable Templates
  • Data Import/Export
  • Engagement Analytics
  • Inbox Management
  • Instant Messaging
  • Keyword Tracking
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multimedia Support
  • Performance Management
  • Performance Reports
  • Personalized Profiles
  • Real Time Data
  • Receiving
  • SMS Integration
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Tagging
  • Template Management
  • Third Party Integration
  • Voting

Integrations

  • Total integrations4
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations1
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotelogix vs. Zingle

See how Hotelogix and Zingle stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.