Hotelogix Features

Hotelogix

Hotel management software for small & medium businesses

4.34/5 (178 reviews)

Competitor Feature Comparison

API
Accounting
Activities Booking
Billing & Invoicing
Booking Notes
Built-in Accounting
CRM
Calendar Management
Credit Card Processing
Customer Support
Extended Stay
Front Desk Management
GDS/OTA Integration
Group Reservations
Guest Experience Management
Housekeeping Management
Inventory Management
Invoice Management
Loyalty Program
Maintenance Management
Maintenance Scheduling
Marketing Automation
Multi-Location
Multi-Property
Online Booking
Payment Processing
Point of Sale (POS)
Rate Management
Reporting/Analytics
Reservations Management
Reviews Management
Room Booking
Single Property
Spa/Activity Management
Third Party Booking
Third Party Integrations
Visit WebsiteCompare App
API
Accounting
Activities Booking
Billing & Invoicing
Booking Notes
Built-in Accounting
CRM
Calendar Management
Credit Card Processing
Customer Support
Extended Stay
Front Desk Management
GDS/OTA Integration
Group Reservations
Guest Experience Management
Housekeeping Management
Inventory Management
Invoice Management
Loyalty Program
Maintenance Management
Maintenance Scheduling
Marketing Automation
Multi-Location
Multi-Property
Online Booking
Payment Processing
Point of Sale (POS)
Rate Management
Reporting/Analytics
Reservations Management
Reviews Management
Room Booking
Single Property
Spa/Activity Management
Third Party Booking
Third Party Integrations
Visit WebsiteCompare App
API
Accounting
Activities Booking
Billing & Invoicing
Booking Notes
Built-in Accounting
CRM
Calendar Management
Credit Card Processing
Customer Support
Extended Stay
Front Desk Management
GDS/OTA Integration
Group Reservations
Guest Experience Management
Housekeeping Management
Inventory Management
Invoice Management
Loyalty Program
Maintenance Management
Maintenance Scheduling
Marketing Automation
Multi-Location
Multi-Property
Online Booking
Payment Processing
Point of Sale (POS)
Rate Management
Reporting/Analytics
Reservations Management
Reviews Management
Room Booking
Single Property
Spa/Activity Management
Third Party Booking
Third Party Integrations
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


137 reviews

Hotelogix Feature Reviews

25 reviewers had the following to say about Hotelogix's features:

Mario N.

It's features are comparable to any desktop PMS and better than all the cloud-based PMS I have used!

2017-07-28

The Housekeeping module really helps with cleaning of the room on time and the POS is very helpful for guests incidentals and room charges.

Pros

- Accounts Integration and Posting to City Ledger for Corporate bookings - TripAdvisor Review Integration for clients - Housekeeping Management of Rooms with ease - Restaurant Point of Sale Module is superb - Booking Engine easy to set-up and user-friendly - Channel Manager Integration is quite easy to work with - Revenue Report for Daily, Weekly or Monthly use.

Cons

No primary cons for me, except that the graphics of the Booking Engine could be improved and larger to fit screen for ease of viewing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Hotelogix


Hi Mario,

Thanks for taking the time to share your experience! It¿s great to know how Hotelogix has helped you to have a better control over your property. We appreciate your valuable suggestion, and this will be passed on to the team concerned.

Read more
Pranay P.

Honest feedback

2021-11-26

Excellent customer service and support from [SENSITIVE CONTENT].

Pros

Frontdesk and inventory management.

Cons

OTA integration which took lot of time to go online and still taking time to connect to our website for Checking the availability.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Tony T.

Hotelogix Review

2021-08-18

Pros

Layout/ Staygrid is easy to use, payment processing and inventory management is easy once you get used to it.

Cons

Anytime there is a modification email from an OTA, if we had already charged a one night deposit etc, and the guest modifies, I have to do a lot of technical work to get the accounts accurate, because it creates a whole new reservation and there are 4 payment screens to make accurate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
yassir b.

A solid PMS for small and midsize properties

2019-04-12

Hotelogix streamline online sales with success and reservation are getting very easy. support are reactive when needed.

Pros

Its a complete PMS with a very user friendly reservation management screen, housekeeping module, POS module, booking engine and channel manager connexion. the software is well adapted for properties from 10 to 100 rooms that are selling in multiple channels: online, walkings, travel agencies offline... the mobile app is also very usefull for camps

Cons

some modules are very rich and need sometime to adapt but a half day training is sufficient in most cases

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Hotelogix


Hey Yassir,
Thank you for your review!
Customer delight is at the core of everything that we do here at Hotelogix, and we are pleased to know that you've seen value in our product's user-friendliness and how end-to-end it is.
With our PMS, we are constantly striving towards our vision of making life easier for hoteliers, regardless of the size of property. Thanks again, for your trust in us.

Read more
Armand H.

This software really is the most bang for the buck!

2017-11-02

Lots of reports that were nice to have to make good business decisions. Inventory management.

Pros

If you want to simplify your work life and get help managing your online program, go with Hotelogix.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Hotelogix


Hi Armand,

Thanks for taking the time to share your experience! We are glad to hear that you find Hotelogix easy to use, affordable and having good customer support. Such a review motivates us to make our product even better. Don¿t miss to checkout our Hotelogix Mobile Hotel app (available for both iOS and Android) to manage all your hotel operations on the go.

Read more
Anil Kumar P.

Verified Reviewer

Simply Awesome

2018-07-10

A uniform inventory & auto OTA bookings make easy the work & to play as per the market analysis.

Pros

The Reservation System of the software is absolutely good.

Cons

Need to update a reminder by email/a popup for the hold till booking while releasing from the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Hotelogix


We thank you for choosing Hotelogix & appreciate your effort to write a review for us. It¿s great to get this kind of feedback from you on our Management Dashboard that has enabled you to view all critical reports from a single dashboard. Check out our Mobile Hotel app that brings the convenience of managing your hotel operations even on the go. We look forward to your feedback on the same.

Read more
Partha K.

Need to add features

2017-01-10

The PMS is a distribution platform which connects with major third party vendors like otas.

Pros

The calendar UI & reservation function is great

Cons

No OTA connectivity

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
MICHAEL R.

HOTELOGIX REVIEW

2021-07-16

HOTELOGIX ALLOWS ME TO GET A GREAT OVERVIEW OF MY BUSINESS AND INCREASE PROFIT BY USING REPORTS AND THE FUNCTIONALITYOF THE SYSTEM TO ENSURE BEST RATES ARE BEING PUT OUT AND THE POS SYSTEM ALLOWS GREAT AUDITING AND REPEORTING WHICH ALSO HELPS IN BUSINESS PLANING AND PROFITBILTY.

Pros

HOTELOGIX IS EASY TO USE AND ALLOWS COMPLETE HOTEL MANAGEMENT OF RESERVATIONS AND POS SYSTEM TO ENSURE A SEEMLESS OPERATION.

Cons

INTEGRATION IS NOT SO EASY AS THE TECHNICIAN AND MANAGERS AT HOTELOGIX NEED TO TAKE TIME TO FULLY UNDERSTAND WHAT YOU WANT FROM THE SYSTEM AND HOW YOU NEED IT SET UP AS EVERY BUSINESS IS DIFFERENT AND OF COURSE IF YOU ARE NEW TO HOTELOGIX YOU DONT FULLY KNOW HOW IT WORKS AND WHAT GREAT FEATURES IT HAS.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Pam O.

Easy to use

2017-09-28

Pros

You can access it from anywhere as long as you have internet connection It is secure and friendly to use.

Cons

Then have a complete booking software and back office in one system

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Hotelogix


Hi Pam, Thanks for sharing your experience. Much appreciated! Your suggestion will be shared with the concerned department.

Read more
Andreas P.

Great PMS for basic hotel operations

2019-07-17

Pros

Easy to use, intuitive property management with basic functionality to manage front and back of the house.

Cons

Very little flexibility when it comes to design templates, reporting tool is basic, enough for small hotel operations without the need of in-depth performance analysis.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Gaurav P.

A unified solution - perfect for a new hotelier

2015-01-09

Before making our 40-room beach resort fully functional, we chose Hotelogix over other offline PMSs as it is a simple to use comprehensive solution that suits the requirements of reservations, restaurant management and booking engine for our website.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Richard W.

Value

2014-04-08

We all know Customer Acquisition Cost is a critical measure for online sales success.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Tatiana A.

I think the system is good and can improve your service even more

2017-08-22

We can realize booking for 2018 - 2019

Pros

I like that it is connected with the web pages, in this way the reservations that the passengers make come directly to the system.

Cons

I do not like that to remove rooms from a lock I must first confirm and then cancel, I think that this process should be optimized as well as to take reservations of more than 5 rooms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Hotelogix


Hello Tatiana, thanks for taking the time to give us your feedback! Your suggestion will be shared with the department concerned.

Read more
Othman G.

its simple with lots of functionality

2018-07-18

Cloud,HK Mobile,Fast reports generating ,integration with OTA's and more

Pros

multi-property feature group feature easy to understand it integration with lots of systems (snapshot,tripadvisor,channel manager) customer support

Cons

i can not find cons even when we find some issues, they always help us to solve it so they are having good response to fix any cons which appear for us

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Hotelogix



Hey Othman, Thanks for taking the time to share your experience! We are committed to helping our clients have better control over their property and grow their hospitality business. Don¿t miss to check out our recently added feature ¿Management Dashboard¿ to help you view all critical data in one place and make informed business decisions.

We would love to get your feedback on that :)

Read more
Mohamed A.

An all rounder App

2019-08-08

The 10/10 Support we get from them when encountering with any issue, they go the extra mile to make sure everything works fine for you and your Hotel.

Pros

Its able to merge with channel managers which make room availability and reservations automated with all OTAs The ability to integrate the app with your bank making it possible to charge a card at the Point of Sale is also a grate advantage the app.

Cons

Nothing negative that i can think of right now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Hotelogix


Hi Mohamed!
Thank you for your review.
It is our goal to help hoteliers manage end-to-end operations on a single platform and we are happy that Royal Cliff Zanzibar has found value in our product. Thanks again.

Read more
Sunil T.

Overall experience very good

2017-06-09

Pros

Channel partner; online web booking integration helps boost sales and avoid unnecessary commissions

Cons

Better accounting options needed - like daily balances per room can help keep track of outstanding per room for extended stay.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Gaston O.

SIMPLE, INTUITIVE, EFFECTIVE

2017-07-26

The benefits that I obtained were the simple and practical handling of the availability of my rooms, management of rates and a clear information on the finances of the hotel

Pros

This is a very big advantage as it simplifies the work of loading of reservations, since they enter directly into the PMS For sure, we will continue to grow together!

Cons

Is not a cons, but I would like you to implement more channels of attention in Spanish as well as reports of updates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Hotelogix


Thanks for sharing your experience and feedback. We¿re pleased to know that you are enjoying the benefits of Hotelogix. We also appreciate your suggestion and shared it with the department concerned to look into it. We constantly release new features and update our product regularly, and your comments will definitely help us make the product even better.

Read more
Cathrine A.

Full of errors and costing us revenue daily

2021-01-30

Critical errors make the system highly unreliable, and errors in their payments integrations that continuously fail to get fixed are causing the system to be too unreliable for operation.

Pros

It has a full feature set and functionality

Cons

- Their web booking engine cannot be customized so guests see a very ugly interface when trying to book online - Their payments gateways aren't integrated with the frontdesk booking so you have to register payments for deposits when you take bookings via email or phone - They did not upgrade their Stripe integration to comply with the new EU laws around authentication and payments, resulting in every single payment through our web booking engine now failing for a month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Praveen G.

Verified Reviewer

Hotelogix is as good as the best PMS in the hospitality industry.

2019-04-04

Life has become easier for the management, staff and guests alike.

Pros

Ease of use and never a downtime. Fast cloud based. Personalized customer support although you hardly need it.

Cons

We have been using it for all our properties for the last 6 years.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Hotelogix


Hi Praveen,
Thank you for your feedback.
What you speak of is exactly what we strive for, at Hotelogix- Making life easier for hoteliers, the hotel staff as well as the guests. We are thrilled to have made that happen at your¿s and look forward to our continued association.

Read more
Gerry W.

Changing you core PMS system is never easy as every member of staff is affected!

2015-01-12

Our criteria included support of traditional PMS functions, an integrated web booking engine, channel manager, EPOS and function room booking capability.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Roy F.

Good concept, support team unprofessional

2016-02-01

However on day 2 of our channel live integration we faced 9 reservation/15 rooms double bookings in the peak season.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Hotelogix


It is unfortunate that your experience with Hotelogix was not up to your expectations. Your low priced bookings happened on the rates published on OTA's, and which were setup before you came to us. We have no control on such matters, and the OTA's deal directly with the Hotels only.

We have explained this to you and even offered free sessions to help with the managing of your OTAs + Channel Management, and get started. You have expressed your happiness on getting this started for close to a month now, and now written out this review instead, which has taken us by surprise.

We would request you to connect and speak to us for any further clarifications, and rest assured that we will be pleased to re-connect and help on this matter, as much now as before. In the process, this misunderstanding will be cleared automatically.

Read more
Boudewijn "Bous" S.

Verified Reviewer

Awesome software

2019-04-16

registration of bookings, billing and payments.

Pros

It's based in the clouds, upgraded regularly and no need for big investments in hardware.

Cons

nothing I can think of, i am happy with the product

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Hotelogix


Hi Bous!
Thank you for your review.
We are pleased to know that you are happy with the Hotelogix PMS and we look forward to our continued association.

Read more
Kunal K.

One of the best software

2019-07-19

It's been great working with hotelogix

Pros

The software is user friendly . It has almost all the required features.

Cons

For eg Material management system/ software that can be integrated with tally software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Hotelogix


Hi Kunal,
Thank you for your review.
At Hotelogix, we are constantly working towards enabling hoteliers like you to manage end-to-end hotel operations via our product, and making it a one-stop-platform for all your hotel management needs.
Your feedback is valuable to us and we look forward to being of continued service to you.

Read more
Ravi M.

fast and easy to use, saves time

2018-06-14

Pros

As it is a cloud base software, can easily access from any where. integrate with most of the booking channels.

Cons

i will be very happy if i can use hotelogix on my mobile with no extra cost. another is the support team could not integrate hotelogix with some online booking channels, but trying to fix it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Gunawan W.

All in one package of the most user friendly Property Management Software

2019-07-25

My overall experience with Hotelogix is good, I have tried several Property Management Softwares, and we pick the right one.

Pros

The learning curve for training for the new staff is easy, user friendly, and the software has complete package of POS and PMS system.

Cons

There is nothing to complain about this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Hotelogix


Hi Gunawan,
Thank you for your review. The user-friendliness of our product is very important to us and we are happy that you highlighted it. We're glad you picked Hotelogix and hope to be of continued service to you.

Read more