Hotelogix Features

Hotelogix

Hotel management software for small & medium businesses

4.34/5 (154 reviews)

Hotelogix Feature Summary

  • Powerful Frontdesk Interface
  • GDS, Channel Management and more
  • Online Booking Engine on your website
  • Reports
  • Extensive Housekeeping Management and Reporting
  • Facebook Booking Button
  • Unlimited Point of Sale to manage Cafe, Spa, Gift Shop
  • Channel Mangement
  • Travel Agent Consoles
  • Corporate Consoles
  • Credit Card Payment Gateway Integration
  • 24 x 7 Live Support
  • Streamlined Accounts – Cost/Profit Centres, Rooms & POS
  • Audit Trails and Night Audits
  • Strong Rates & Package Designer
  • Multi Property system
  • Multi currency and multilingual support
  • Group Reservations and Features
  • Call Accounting Integration
  • Integration with Xero Accounting

Hospitality & Travel Feature Comparison

Most popular features of all Hospitality & Travel apps

API (65 other apps)
Activity Dashboard (54 other apps)
Automatic Notifications (43 other apps)
Availability Management (51 other apps)
Billing & Invoicing (45 other apps)
Billing Rate Management (40 other apps)
Booking Management (110 other apps)
Calendar Management (74 other apps)
Channel Management (69 other apps)
Credit Card Processing (59 other apps)
Discount Management (41 other apps)
Electronic Payments (51 other apps)
Invoice Management (48 other apps)
Multi-Channel Management (41 other apps)
Online Booking Integration (75 other apps)
Price Management (51 other apps)
Reporting & Statistics (65 other apps)
Reservations Management (87 other apps)
Room Booking (62 other apps)
Third Party Integration (60 other apps)

Mobile apps

iOS App


0 reviews

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Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


106 reviews

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Hotelogix Feature Reviews

25 reviewers had the following to say about Hotelogix's features:

Mario Nelson

It's features are comparable to any desktop PMS and better than all the cloud-based PMS I have used!

2017-07-28

We find the night audit function to be very useful to promote security of the data for passed reservations and revenue reporting.

Pros

- Front Desk Check-in and Check-out process is easy to use - Able to do Split Reservations with ease - Group Reservation and Management of Group Blocks - Admin console is user-friendly and able to set-up or change rates with ease - Creating special packages, promos and group codes is easy - Corporate partners, travel agents can login to their accounts to track bookings, commission or invoice outstanding

Cons

No primary cons for me, except that the graphics of the Booking Engine could be improved and larger to fit screen for ease of viewing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Hotelogix


Hi Mario,

Thanks for taking the time to share your experience! It¿s great to know how Hotelogix has helped you to have a better control over your property. We appreciate your valuable suggestion, and this will be passed on to the team concerned.

Read more
yassir benjilali

A solid PMS for small and midsize properties

2019-04-12

Hotelogix streamline online sales with success and reservation are getting very easy. support are reactive when needed.

Pros

Its a complete PMS with a very user friendly reservation management screen, housekeeping module, POS module, booking engine and channel manager connexion. the software is well adapted for properties from 10 to 100 rooms that are selling in multiple channels: online, walkings, travel agencies offline... the mobile app is also very usefull for camps

Cons

some modules are very rich and need sometime to adapt but a half day training is sufficient in most cases

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Hotelogix


Hey Yassir,
Thank you for your review!
Customer delight is at the core of everything that we do here at Hotelogix, and we are pleased to know that you've seen value in our product's user-friendliness and how end-to-end it is.
With our PMS, we are constantly striving towards our vision of making life easier for hoteliers, regardless of the size of property. Thanks again, for your trust in us.

Read more
Pam Onyambu

Easy to use

2017-09-28

Pros

You can access it from anywhere as long as you have internet connection It is secure and friendly to use.

Cons

Then have a complete booking software and back office in one system

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Hotelogix


Hi Pam, Thanks for sharing your experience. Much appreciated! Your suggestion will be shared with the concerned department.

Read more
Armand Horn

This software really is the most bang for the buck!

2017-11-02

One of the biggest advantages was the online inventory management.

Pros

And best of all you can't beat the price. The support staff was fantastic anytime I needed assistance, which was minimal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Hotelogix


Hi Armand,

Thanks for taking the time to share your experience! We are glad to hear that you find Hotelogix easy to use, affordable and having good customer support. Such a review motivates us to make our product even better. Don¿t miss to checkout our Hotelogix Mobile Hotel app (available for both iOS and Android) to manage all your hotel operations on the go.

Read more
Andreas Pernter

Great PMS for basic hotel operations

2019-07-17

Pros

Easy to use, intuitive property management with basic functionality to manage front and back of the house.

Cons

Very little flexibility when it comes to design templates, reporting tool is basic, enough for small hotel operations without the need of in-depth performance analysis.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anil Kumar Padhy

Simply Awesome

2018-07-10

A uniform inventory & auto OTA bookings make easy the work & to play as per the market analysis.

Pros

The Reservation System of the software is absolutely good.

Cons

Need to update a reminder by email/a popup for the hold till booking while releasing from the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Hotelogix


We thank you for choosing Hotelogix & appreciate your effort to write a review for us. It¿s great to get this kind of feedback from you on our Management Dashboard that has enabled you to view all critical reports from a single dashboard. Check out our Mobile Hotel app that brings the convenience of managing your hotel operations even on the go. We look forward to your feedback on the same.

Read more
Richard Walsh

Value

2014-04-08

In my current business, I see and sometimes use different hotel reservation systems in dealing with my clients.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Gaurav Parihar

A unified solution - perfect for a new hotelier

2015-01-09

Before making our 40-room beach resort fully functional, we chose Hotelogix over other offline PMSs as it is a simple to use comprehensive solution that suits the requirements of reservations, restaurant management and booking engine for our website.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Gaston Olcese

SIMPLE, INTUITIVE, EFFECTIVE

2017-07-26

The benefits that I obtained were the simple and practical handling of the availability of my rooms, management of rates and a clear information on the finances of the hotel

Pros

This is a very big advantage as it simplifies the work of loading of reservations, since they enter directly into the PMS For sure, we will continue to grow together!

Cons

Is not a cons, but I would like you to implement more channels of attention in Spanish as well as reports of updates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Hotelogix


Thanks for sharing your experience and feedback. We¿re pleased to know that you are enjoying the benefits of Hotelogix. We also appreciate your suggestion and shared it with the department concerned to look into it. We constantly release new features and update our product regularly, and your comments will definitely help us make the product even better.

Read more
Tatiana Ayala

I think the system is good and can improve your service even more

2017-08-22

Web bookings directly in the system.

Pros

I like that it is connected with the web pages, in this way the reservations that the passengers make come directly to the system.

Cons

I do not like that to remove rooms from a lock I must first confirm and then cancel, I think that this process should be optimized as well as to take reservations of more than 5 rooms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Hotelogix


Hello Tatiana, thanks for taking the time to give us your feedback! Your suggestion will be shared with the department concerned.

Read more
Mohamed Ali

An all rounder App

2019-08-08

The 10/10 Support we get from them when encountering with any issue, they go the extra mile to make sure everything works fine for you and your Hotel.

Pros

Its able to merge with channel managers which make room availability and reservations automated with all OTAs The ability to integrate the app with your bank making it possible to charge a card at the Point of Sale is also a grate advantage the app.

Cons

Nothing negative that i can think of right now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Hotelogix


Hi Mohamed!
Thank you for your review.
It is our goal to help hoteliers manage end-to-end operations on a single platform and we are happy that Royal Cliff Zanzibar has found value in our product. Thanks again.

Read more
Othman Gabr

its simple with lots of functionality

2018-07-18

Cloud,HK Mobile,Fast reports generating ,integration with OTA's and more

Pros

multi-property feature group feature easy to understand it integration with lots of systems (snapshot,tripadvisor,channel manager) customer support

Cons

i can not find cons even when we find some issues, they always help us to solve it so they are having good response to fix any cons which appear for us

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Hotelogix



Hey Othman, Thanks for taking the time to share your experience! We are committed to helping our clients have better control over their property and grow their hospitality business. Don¿t miss to check out our recently added feature ¿Management Dashboard¿ to help you view all critical data in one place and make informed business decisions.

We would love to get your feedback on that :)

Read more
Sunil Taneja

Overall experience very good

2017-06-09

Pros

Channel partner; online web booking integration helps boost sales and avoid unnecessary commissions

Cons

Better accounting options needed - like daily balances per room can help keep track of outstanding per room for extended stay.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Praveen Gupta

Hotelogix is as good as the best PMS in the hospitality industry.

2019-04-04

Life has become easier for the management, staff and guests alike.

Pros

Ease of use and never a downtime. Fast cloud based. Personalized customer support although you hardly need it.

Cons

Nothing. We have been using it for all our properties for the last 6 years.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Hotelogix


Hi Praveen,
Thank you for your feedback.
What you speak of is exactly what we strive for, at Hotelogix- Making life easier for hoteliers, the hotel staff as well as the guests. We are thrilled to have made that happen at your¿s and look forward to our continued association.

Read more
Jerry Were

The best experience I have had with any HMS ever!

2018-06-21

Ease of use

Pros

I also like the way the whole solution has been packaged to include IPOS ( material Management) and Re-pup ( Reputation Management.

Cons

I cant quite point a finger at any weakness that is bad enough to affect my daily operations as the team is always on standby to assist in case of any challenge.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Hotelogix


Hi Jerry, Thank you for your review. We¿re glad to hear such a fantastic feedback!
Our team is working hard to be able to provide you with an even better experience.

Read more
Roy Fernandes

Good concept, support team unprofessional

2016-02-01

However on day 2 of our channel live integration we faced 9 reservation/15 rooms double bookings in the peak season.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Hotelogix


It is unfortunate that your experience with Hotelogix was not up to your expectations. Your low priced bookings happened on the rates published on OTA's, and which were setup before you came to us. We have no control on such matters, and the OTA's deal directly with the Hotels only.

We have explained this to you and even offered free sessions to help with the managing of your OTAs + Channel Management, and get started. You have expressed your happiness on getting this started for close to a month now, and now written out this review instead, which has taken us by surprise.

We would request you to connect and speak to us for any further clarifications, and rest assured that we will be pleased to re-connect and help on this matter, as much now as before. In the process, this misunderstanding will be cleared automatically.

Read more
Kunal Kalbhor

One of the best software

2019-07-19

It's been great working with hotelogix

Pros

The software is user friendly . It has almost all the required features.

Cons

For eg Material management system/ software that can be integrated with tally software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Hotelogix


Hi Kunal,
Thank you for your review.
At Hotelogix, we are constantly working towards enabling hoteliers like you to manage end-to-end hotel operations via our product, and making it a one-stop-platform for all your hotel management needs.
Your feedback is valuable to us and we look forward to being of continued service to you.

Read more
Gerry Wilkinson

Changing you core PMS system is never easy as every member of staff is affected!

2015-01-12

Our criteria included support of traditional PMS functions, an integrated web booking engine, channel manager, EPOS and function room booking capability.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Boudewijn "Bous" Scholts

Awesome software

2019-04-16

registration of bookings, billing and payments.

Pros

It's based in the clouds, upgraded regularly and no need for big investments in hardware.

Cons

nothing I can think of, i am happy with the product

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Hotelogix


Hi Bous!
Thank you for your review.
We are pleased to know that you are happy with the Hotelogix PMS and we look forward to our continued association.

Read more
Partha Kundu

Need to add features

2017-01-10

The PMS is a distribution platform which connects with major third party vendors like otas.

Pros

The calendar UI & reservation function is great

Cons

No OTA connectivity

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Gunawan Wibisono

All in one package of the most user friendly Property Management Software

2019-07-25

My overall experience with Hotelogix is good, I have tried several Property Management Softwares, and we pick the right one.

Pros

The learning curve for training for the new staff is easy, user friendly, and the software has complete package of POS and PMS system.

Cons

There is nothing to complain about this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Hotelogix


Hi Gunawan,
Thank you for your review. The user-friendliness of our product is very important to us and we are happy that you highlighted it. We're glad you picked Hotelogix and hope to be of continued service to you.

Read more
Ruby Aries

"Strongly Recommend "

2013-11-04

Front Office, HK, FB and Point of Sales management are covered with complete reporting, multi user and reliable system,My property THE CANGKRINGAN JOGJA VILLAS & SPA,YOGYAKARTA,INDONESIA is using it very comfortably .

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ravi Manandhar

fast and easy to use, saves time

2018-06-14

Pros

As it is a cloud base software, can easily access from any where. integrate with most of the booking channels.

Cons

i will be very happy if i can use hotelogix on my mobile with no extra cost. another is the support team could not integrate hotelogix with some online booking channels, but trying to fix it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Zain Nazim

Saves Time

2016-04-15

Since we started using this software; all the reservation process has been automated. all the bookings which comes from booking engines are automatically updated in the system and also cancelled one the client cancels his/her booking.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
mohamed mirsaad

Very Easy Online Software

2016-04-21

This software is very easy one to use , i would like some of the good thing in this software - Channel Manager - Inventory - Online Bookings - Many More are there

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more