iBex PMS vs HotelFriend Comparison

Overview

iBex PMS is an online hotel & hospitality property management tool providing calendar-based booking, invoicing, sales channeling,...

HotelFriend is an all-in-one operations management solution for hotels and vacation properties, with tools for managing bookings,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$63.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

(17)

5

4

3

2

1

11

3

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

4.0

(5)

5

4

3

2

1

3

1

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

Seekom was so much better and more cost effective. The support is really awesome as the consultants are all very knowledgable and helpful - always getting back to us quickly with any of our requests.
Very helpful staff and they seem to be constantly improving the software.
I would like to see Seekom hooked up with AirBNB however , as this would provide good competition for Booking.com.

Pros

Cons

I have found that the software and support have taken the stress out of property Management. No more having to update a several booking sites, once a booking has been received.
Accounting package is very poor. These days holiday parks are owned by several owners who rent or lease their sites.
However, this fault means we are getting very few direct bookings and we are having to pay commissions to OTAs because of it.

Cons

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features35
  • API
  • Access Control
  • Account Reconciliation
  • Accounting Management
  • Automatic Backup
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Campaign Management
  • Channel Management
  • Chat
  • Configuration Management
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Customer Accounts
  • Customer Database
  • Customer Experience Management
  • Data Import/Export
  • Data Mapping
  • Discount Management
  • Drag & Drop Interface
  • Electronic Payments
  • Email Templates
  • Employee Portal
  • Event Calendar
  • Filtered Views
  • Financial Management
  • Instant Messaging
  • Invoice Management
  • Invoice Processing
  • Loyalty Program
  • Maintenance Scheduling
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multiple User Accounts
  • Online Booking Integration
  • Order Confirmation
  • Order Processing
  • PCI DSS Compliance
  • POS
  • Performance Reports
  • Price Management
  • Prioritizing
  • Promotions Management
  • Remote Update / Installation
  • Reporting & Statistics
  • Room Booking
  • SEO Management
  • Sales Tracking
  • Search Functionality
  • Self Service Portal
  • Status Tracking
  • Task Scheduling
  • Visual Analytics
  • Workflow Management
  • Total features36
  • API
  • Access Control
  • Account Reconciliation
  • Accounting Management
  • Automatic Backup
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Campaign Management
  • Channel Management
  • Chat
  • Configuration Management
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Customer Accounts
  • Customer Database
  • Customer Experience Management
  • Data Import/Export
  • Data Mapping
  • Discount Management
  • Drag & Drop Interface
  • Electronic Payments
  • Email Templates
  • Employee Portal
  • Event Calendar
  • Filtered Views
  • Financial Management
  • Instant Messaging
  • Invoice Management
  • Invoice Processing
  • Loyalty Program
  • Maintenance Scheduling
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multiple User Accounts
  • Online Booking Integration
  • Order Confirmation
  • Order Processing
  • PCI DSS Compliance
  • POS
  • Performance Reports
  • Price Management
  • Prioritizing
  • Promotions Management
  • Remote Update / Installation
  • Reporting & Statistics
  • Room Booking
  • SEO Management
  • Sales Tracking
  • Search Functionality
  • Self Service Portal
  • Status Tracking
  • Task Scheduling
  • Visual Analytics
  • Workflow Management

Integrations

  • Total integrations2
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrationsN/A
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

iBex PMS vs. HotelFriend

See how iBex PMS and HotelFriend stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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