iBex PMS vs Innkeeper's Advantage Comparison

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Overview

iBex PMS is an online hotel & hospitality property management tool providing calendar-based booking, invoicing, sales channeling,...

Innkeeper’s Advantage offers a complete software suite for independent lodging properties. Easily update images, content,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$63.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$54.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

(17)

5

4

3

2

1

11

3

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

4.9

(15)

5

4

3

2

1

14

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Seekom was so much better and more cost effective. The support is really awesome as the consultants are all very knowledgable and helpful - always getting back to us quickly with any of our requests.
Very helpful staff and they seem to be constantly improving the software.
I would like to see Seekom hooked up with AirBNB however , as this would provide good competition for Booking.com.

Pros

They return calls quickly and work hard to resolve any issues. We feel like they are really interested in helping us to be successful.
Our overall experience has been very positive. Their customer service is very responsive and helpful.
The website looks fantastic and inviting. The customer service we receive is excellent.

Cons

I have found that the software and support have taken the stress out of property Management. No more having to update a several booking sites, once a booking has been received.
Accounting package is very poor. These days holiday parks are owned by several owners who rent or lease their sites.
However, this fault means we are getting very few direct bookings and we are having to pay commissions to OTAs because of it.

Cons

Every once in a while a guest will lose the last step in the reservation process - hard to tell if this is operator error or a loss of connection over a mobile phone or what.
Some guests struggle with the reservation system - it's maybe not so obvious that they have to start by entering the dates of stay to have the system work fluidly.
I really no not have any cons as of yet. I just started using this software about 4 months ago.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features35
  • Access Control
  • Account Reconciliation
  • Auto-Responders
  • Automatic Backup
  • Availability Indicator
  • Availability Management
  • Billing Rate Management
  • Booking Management
  • Built-In Database
  • CRM Integration
  • Calendar Management
  • Channel Management
  • Client Management
  • Content Management
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Landing Pages
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Data Import/Export
  • Data Mapping
  • Discount Management
  • Drag & Drop Interface
  • Electronic Payments
  • Email Templates
  • Event Calendar
  • Filtered Views
  • Financial Management
  • Gift Card System
  • Invoice Processing
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multiple User Accounts
  • Online Booking Integration
  • PCI DSS Compliance
  • POS
  • Price Management
  • Real Time Updates
  • Referral Source Tracking
  • Remote Update / Installation
  • Reporting & Statistics
  • Room Booking
  • SEO Management
  • Sales Tracking
  • Search Functionality
  • Self Service Portal
  • Social Media Integration
  • Synchronous Editing
  • Third Party Integration
  • Visual Analytics
  • Website Management
  • Widgets
  • Workflow Management
  • Total features28
  • Access Control
  • Account Reconciliation
  • Auto-Responders
  • Automatic Backup
  • Availability Indicator
  • Availability Management
  • Billing Rate Management
  • Booking Management
  • Built-In Database
  • CRM Integration
  • Calendar Management
  • Channel Management
  • Client Management
  • Content Management
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Landing Pages
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Data Import/Export
  • Data Mapping
  • Discount Management
  • Drag & Drop Interface
  • Electronic Payments
  • Email Templates
  • Event Calendar
  • Filtered Views
  • Financial Management
  • Gift Card System
  • Invoice Processing
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multiple User Accounts
  • Online Booking Integration
  • PCI DSS Compliance
  • POS
  • Price Management
  • Real Time Updates
  • Referral Source Tracking
  • Remote Update / Installation
  • Reporting & Statistics
  • Room Booking
  • SEO Management
  • Sales Tracking
  • Search Functionality
  • Self Service Portal
  • Social Media Integration
  • Synchronous Editing
  • Third Party Integration
  • Visual Analytics
  • Website Management
  • Widgets
  • Workflow Management

Integrations

  • Total integrations2
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations1
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

iBex PMS vs. Innkeeper's Advantage

See how iBex PMS and Innkeeper's Advantage stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.