iBex PMS vs ReservationKey Comparison

Overview

iBex PMS is an online hotel & hospitality property management tool providing calendar-based booking, invoicing, sales channeling,...

ReservationKey is a reservation & booking management solution for vacation rental businesses, bed & breakfasts, hotels, &...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$63.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$29.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

(17)

5

4

3

2

1

11

3

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

4.9

(87)

5

4

3

2

1

79

8

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Seekom was so much better and more cost effective. The support is really awesome as the consultants are all very knowledgable and helpful - always getting back to us quickly with any of our requests.
Very helpful staff and they seem to be constantly improving the software.
I would like to see Seekom hooked up with AirBNB however , as this would provide good competition for Booking.com.

Pros

The product is really easy to use and the free trial allows you to decide if you like the product and if it meets the needs of your lodging business. I found that I really like the ease of use.
We have been with ReservationKey for 4 years and have been very happy and fits our needs. Being a small B&B it is a great price point, while having the functionality of the big boys.
The integration into our website and customizable look made it an outstanding choice. Of course the customer service was ready to help setting things up to our liking.

Cons

I have found that the software and support have taken the stress out of property Management. No more having to update a several booking sites, once a booking has been received.
Accounting package is very poor. These days holiday parks are owned by several owners who rent or lease their sites.
However, this fault means we are getting very few direct bookings and we are having to pay commissions to OTAs because of it.

Cons

Just 1 thing missing: for bookings where more than 1 invoice needed (ex. touroperator orders and pay for room - guest pay for food and extras) you have to add 2 bookings and hide 1 of them.
However, that may be more a function of how I work rather than a problem with ReservationKey.
I was skeptical to move to this platform as I have tried other reservation systems only to be disappointed. The move to ReservationKey was the single best thing I have done to grow my business.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features35
  • Access Control
  • Account Reconciliation
  • Activity Dashboard
  • Activity Tracking
  • Automatic Backup
  • Availability Indicator
  • Availability Management
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Channel Management
  • Commission Management
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Database Integration
  • Discount Management
  • Drag & Drop Interface
  • Electronic Payments
  • Email Integration
  • Email Templates
  • Event Calendar
  • Expense Tracking
  • Filtered Views
  • Financial Management
  • Inventory Management
  • Invoice Processing
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Booking Integration
  • PCI DSS Compliance
  • POS
  • Price Management
  • Promotions Management
  • Real Time Notifications
  • Real Time Reporting
  • Receiving
  • Remote Update / Installation
  • Reporting & Statistics
  • Reservations Management
  • Role Management
  • Room Booking
  • Sales Tax Management
  • Sales Tracking
  • Search Functionality
  • Self Service Portal
  • Status Tracking
  • Third Party Integration
  • User Management
  • Web Traffic Reporting
  • Website Integration
  • Workflow Management
  • iCalendar Support
  • Total features43
  • Access Control
  • Account Reconciliation
  • Activity Dashboard
  • Activity Tracking
  • Automatic Backup
  • Availability Indicator
  • Availability Management
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Channel Management
  • Commission Management
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Database Integration
  • Discount Management
  • Drag & Drop Interface
  • Electronic Payments
  • Email Integration
  • Email Templates
  • Event Calendar
  • Expense Tracking
  • Filtered Views
  • Financial Management
  • Inventory Management
  • Invoice Processing
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Booking Integration
  • PCI DSS Compliance
  • POS
  • Price Management
  • Promotions Management
  • Real Time Notifications
  • Real Time Reporting
  • Receiving
  • Remote Update / Installation
  • Reporting & Statistics
  • Reservations Management
  • Role Management
  • Room Booking
  • Sales Tax Management
  • Sales Tracking
  • Search Functionality
  • Self Service Portal
  • Status Tracking
  • Third Party Integration
  • User Management
  • Web Traffic Reporting
  • Website Integration
  • Workflow Management
  • iCalendar Support

Integrations

  • Total integrations2
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations1
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

iBex PMS vs. ReservationKey

See how iBex PMS and ReservationKey stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.