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iGMS vs Gracesoft Easy InnKeeping Comparison

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Overview

Category Leaders

iGMS is a professional all-in-one vacation rental software with direct integration to major platforms such as Airbnb/Booking.com/HomeAway/Vrbo....

Easy InnKeeping is an hotel management solution with room charts for the front desk, payment integration, POS, and housekeeping....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$1/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$39/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

128

42

11

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.3

(50)

5

4

3

2

1

26

17

5

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The time I save when I manage my airbnb rooms is just amazing. I love the fact that I use 1 app to manage 4 different properties.
Customer Support: AirGMS support is flawless, I love that I can reach out to them anytime using the chat box and I always got prompt and great support. Also the video tutorials are the best.
I love being able to text the cleaner and having template messages that fire off at certain times is great. Prices are reasonable and not excessive.

Pros

The quality, customer service, and service providers. The company of this software cares for great customer service and support.
I went with Easy Innkeeping because they had the ability to set up a different child/adult extra person rate. It's amazing how many software packages don't.
Ease of use and functionality of the software for our 27 cabin resort. Also, the service is amazing.

Cons

The lack of auto-approval of inquiries (your competitor "Your Porter" app has this feature). Missing function of removing listings (even when I no longer cohost that listing on Airbnb).
You have to opt out automation for review whenever there is bad guests. It takes some time to load the app.
This happens in a few places and causes a significant amount of wasted time when on a phone.

Cons

Sometimes it can be sluggish, but it might be my connection speed which can fluctuate (or maybe I'm just impatient).
The more I use the product, the more I learn about the functions. If ever a problem, the customer service team is always up for the challenge.
The inability to set seasonal rates by month/day only. Must redo every year and sometimes online bookers slip through with the off season rack rates.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features45
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Management
  • Alerts/Notifications
  • Assignment Management
  • Audit Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Channel Analytics
  • Charting
  • Chat/Messaging
  • Client Portal
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Database
  • Customer Experience Management
  • Customer Support
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Email Invitations & Reminders
  • Email Templates
  • Employee Management
  • For Vacation Rentals
  • Group Reservations
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Lead Management
  • Live Chat
  • Maintenance Scheduling
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Newsletter Management
  • Online Booking
  • Order Management
  • Owner Statements
  • Partner Management
  • Payment Processing
  • Point of Sale (POS)
  • Promotions Management
  • Rate Management
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Role-Based Permissions
  • Room Booking
  • Sales Reports
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Booking
  • Third Party Integrations
  • Travel Management
  • Vendor Management
  • Video Support
  • Website Management
  • Work Order Management
  • iCalendar Support
  • Total features53
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Management
  • Alerts/Notifications
  • Assignment Management
  • Audit Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Channel Analytics
  • Charting
  • Chat/Messaging
  • Client Portal
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Database
  • Customer Experience Management
  • Customer Support
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Email Invitations & Reminders
  • Email Templates
  • Employee Management
  • For Vacation Rentals
  • Group Reservations
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Lead Management
  • Live Chat
  • Maintenance Scheduling
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Newsletter Management
  • Online Booking
  • Order Management
  • Owner Statements
  • Partner Management
  • Payment Processing
  • Point of Sale (POS)
  • Promotions Management
  • Rate Management
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Role-Based Permissions
  • Room Booking
  • Sales Reports
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Booking
  • Third Party Integrations
  • Travel Management
  • Vendor Management
  • Video Support
  • Website Management
  • Work Order Management
  • iCalendar Support

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • Properly
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • Whistle
  • Wishbox
  • Xero
  • Zapier
  • Total integrations4
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • Properly
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • Whistle
  • Wishbox
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

iGMS vs. Gracesoft Easy InnKeeping

See how iGMS and Gracesoft Easy InnKeeping stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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