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iGMS vs Maestro PMS Comparison

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Overview

Category Leaders

iGMS is a professional all-in-one vacation rental software with direct integration to major platforms such as Airbnb/Booking.com/HomeAway/Vrbo....

Maestro PMS offers hotels, resorts and multi-property groups 20+ integrated modules, on premise or cloud, mobile & touchless,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$1/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

128

42

11

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.3

(23)

5

4

3

2

1

10

10

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

The time I save when I manage my airbnb rooms is just amazing. I love the fact that I use 1 app to manage 4 different properties.
Customer Support: AirGMS support is flawless, I love that I can reach out to them anytime using the chat box and I always got prompt and great support. Also the video tutorials are the best.
I love being able to text the cleaner and having template messages that fire off at certain times is great. Prices are reasonable and not excessive.

Pros

The product is great and easy to use once you have had training on it. The vendor is amazing and the support has been excellent.
Support is excellent, the software is robust and full of upper-tier functionality. CANNOT be implemented without a rigorous training schedule.
We had a Maestro trainer, come down this month to retrain the department. He was phenomenal and I am excited to gain more and more expertise with Maestro over time.

Cons

The lack of auto-approval of inquiries (your competitor "Your Porter" app has this feature). Missing function of removing listings (even when I no longer cohost that listing on Airbnb).
You have to opt out automation for review whenever there is bad guests. It takes some time to load the app.
This happens in a few places and causes a significant amount of wasted time when on a phone.

Cons

Naming conventions are misleading. Navigation can be cumbersome and thee online help feature is too vague.
This system was so confusing at first. I came from using Opera.
I have recently taken over my role and received no interaction with my predecessor nor any reference materials regarding the software.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features45
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts/Notifications
  • Automated Scheduling
  • Booking Management
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Catering Management
  • Channel Analytics
  • Chat/Messaging
  • Client Portal
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Customer Accounts
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Service Analytics
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Developer Portal
  • Email Management
  • Email Templates
  • Employee Management
  • Extended Stay
  • Feedback Management
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Gift Card Management
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • ID Scanning
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Lead Management
  • Live Chat
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Member Accounts
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Order Management
  • Owner Statements
  • PCI Compliance
  • Partner Management
  • Payment Processing
  • Point of Sale (POS)
  • Predictive Analytics
  • Rate Management
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reviews Management
  • Room Booking
  • SMS Messaging
  • Scheduled / Automated Reports
  • Self Service Portal
  • Single Property
  • Social Media Integration
  • Spa/Activity Management
  • Summary Reports
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Template Management
  • Testing Management
  • Third Party Integrations
  • Travel Management
  • Vendor Management
  • Video Support
  • Website Analytics
  • Website Integration
  • Work Order Management
  • iCalendar Support
  • Total features67
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts/Notifications
  • Automated Scheduling
  • Booking Management
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Catering Management
  • Channel Analytics
  • Chat/Messaging
  • Client Portal
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Customer Accounts
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Service Analytics
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Developer Portal
  • Email Management
  • Email Templates
  • Employee Management
  • Extended Stay
  • Feedback Management
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Gift Card Management
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • ID Scanning
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Lead Management
  • Live Chat
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Member Accounts
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Order Management
  • Owner Statements
  • PCI Compliance
  • Partner Management
  • Payment Processing
  • Point of Sale (POS)
  • Predictive Analytics
  • Rate Management
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reviews Management
  • Room Booking
  • SMS Messaging
  • Scheduled / Automated Reports
  • Self Service Portal
  • Single Property
  • Social Media Integration
  • Spa/Activity Management
  • Summary Reports
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Template Management
  • Testing Management
  • Third Party Integrations
  • Travel Management
  • Vendor Management
  • Video Support
  • Website Analytics
  • Website Integration
  • Work Order Management
  • iCalendar Support

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • Properly
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • Whistle
  • Wishbox
  • Xero
  • Zapier
  • Total integrations7
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • Properly
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • Whistle
  • Wishbox
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

iGMS vs. Maestro PMS

See how iGMS and Maestro PMS stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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