Inngenius PMS Pricing Plan & Cost Guide

Inngenius PMS

Hospitality property and operations management solution

4.85/5 (34 reviews)

Inngenius PMS Pricing

Starting from: $59.90/month

Pricing model: Free, Subscription

Free Trial: Available

• Basic – starting from $59.90 per month (up to 12 rooms) & $3.99 per month for each additional room
• Premium – starting from $79 per month (up to 12 rooms) & $4.50 per month for each additional room

View Pricing Plans Free Trial

Competitors Pricing

Are these alternatives useful to you?

WebReserv

Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available

innRoad

Starting from: $200.00/month
Pricing model: Subscription
Free Trial: Available

Innkeeper's Advantage

Starting from: $54.95/month
Pricing model: Subscription

Hotel Connect

Starting from: €5.00/month
Pricing model: Free, Open Source, Subscription
Free Trial: Available

AccuFund Accounting Suite

Starting from: $2995.00
Pricing model: One Time License

Inngenius PMS Pricing Reviews

Pros
  • The customer support is AWESOME, the response time from them, the high quality work and super helpful.Rozitra R.Read the full review
  • The very first thing i noticed was the prompt and polite support response which is always the same. The software is extremely easy and generates great reports having a huge impact on my business.Venera Z.Read the full review
  • Easy to use and believe me they are always there to help for everything you need, they have great customer service. A high quality PMS system with a good price.Laureta D.Read the full review
Cons
  • Sometimes I find it hard to look up a past customer. Maybe this is an impossible request.Pamela L.Read the full review
  • They do have a limited email capacity installed with their product so you can give your guests arrival information, etc. But it is not conducive to long term contact with your guests.Nancy S.Read the full review
  • At first it was a bit hard to understand but once you get the hang of it it's a piece of cake.Kim W.Read the full review
100%
recommended this to a friend or a colleague

12 reviewers had the following to say about Inngenius PMS's pricing:

Roland W.

Great for our small Business

Used daily for 2+ years
Reviewed 2019-01-08
Review Source: Capterra

At the beginning we have been trying to capitalize on all of the features which InngeniusPMS can give you. But after 2 years now, we scaled back a lot, just because i have noticed that the daily operation of our small property requires much less then anticipated. InngeniusPMS can be the right tool for everyone in the hospitality Business!

Pros
InngeniusPMS gives us the whole package for an affordable price. From Frontdesk to POS operations.

Cons
Dont dont have anything in my mind really, as a started our business with InngeniusPMS right from the beginning. As i am using it a lot from outside of home on mobile devices, i must say that there are a few glitches when using my android tablet.

Response from Inngenius


Thanks for the great review Roland! We really appreciate your business and wish you lots of wealth and success!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Ceema D.

All-In-One System for your hotel

Used daily for 2+ years
Reviewed 2019-01-08
Review Source: Capterra

Overall an awesome system, with great customer support and unbeatable price.

Pros
High Quality All-In-One system. Easy to use, fast, very affordable & great customer service. Extensive Reporting capabilities. You can setup the rates for 23 months in 1 screen. Have capability to setup rules for Yield Management.

Cons
I would like to see improvement in the booking engine to be on par with OTAs or other PMS providers. Would prefer to show rates only for the date selected. Would also like to see capability to have promo codes.

Response from Inngenius


Hi! Thanks for the review!! Yes we have promo codes now :) The instructions on how to use it is on the news feed. Hope you have a very profitable 2019 :D

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Holly J.

Awesome software for small property!

Used daily for 2+ years
Reviewed 2019-01-24
Review Source: Capterra

We "inherited" Inngenius when we purchased two years ago. With a new business and new software, we had a lot of questions and they were incredibly helpful. Thorough as well as timely. We really appreciate the assistance we received.

Pros
The software is easy to use and the customer service is stellar. For a company our size, and for the price, we have found Inngenius to be a great value.

Cons
There are some features on a few of the reports and guest look-up that I wish were set up a little different. Being able to sort by, or look up by certain fields would be nice (without having to download to excel). But, honestly, this is not a major issue.

Response from Inngenius


Thank you Holly! You can actually do a guest look up by using the reservation list on the left hand side, hit "clear all filters" and search in the box by first or last name. It will pull up all the records with out having to download anything :) Anytime you have questions feel free to email me and I will answer them right back

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Anson D.

Great PMS for small properties

Used daily for 2+ years
Reviewed 2019-01-11
Review Source: Capterra

Pros
We run 3 Boutique Hotels in Malta and have found Inngenius PMS to be the ideal tool to run our operations. It has the functionality of established PMSs without the pretentious pricing. Great value backed by a good team.

Cons
User Interface is OK but could be amazing given a little attention to detail.

Response from Inngenius


Thank you for the great review Anson! Hope you have a successful and profitable 2019!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Anson D.

PMS+Booking Engine+Channel Management+Yield Management

Used daily for less than 6 months
Reviewed 2017-01-27
Review Source: Capterra

Was looking for a suite that was able to handle the tasks required by large hotels but targeted at small boutique properties. INNgenious gave us all we needed at a great price point.

Pros
Top notch functionality

Cons
UI can be more attractive Taxes between modules are not harmonised Limited channels Limited payment gateways (for European companies)

Response from Inngenius


Thank you so much for your review and input. We will definatley be looking into this now and we will try to find a better solution. If you have any more ideas/inputs, please feel free to write us at support@inngeniuspms.com. Again, thank you for your feedback, it is very much appreciated!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Laureta D.

Efficient, highly recommended

Reviewed 2017-02-18
Review Source: Capterra

Awesome system. Easy to use and believe me they are always there to help for everything you need, they have great customer service. A high quality PMS system with a good price. You totally can find whatever you want to know about you hotel.

Response from Inngenius


Thank you so much for your kind review! We are very happy to have you as our customer and look forward to serving you in the future. It is so nice to hear when we can make our customers happy :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Nima A.

Pound-for-pound, The absolute best property management system online

Used daily for 1-2 years
Reviewed 2016-10-19
Review Source: Capterra

We own two independently-run hotels in the Caribbean (37 rooms and 50 rooms). We did a lot of research on property management systems before going with Inngenius. The great advantage in their corner is their customer service and tech support. They are always available, even after hours. When they are not in the office, they will reply to an email within minutes. For me, that was a game changer. We tried their 30-day free trial for our smaller hotel, and our staff liked it so much, that we decided to subscribe by day number 10. After a few months we decided to try it with our larger property. We had the exact same response from our staff there. It took us just seven days to change to a paid subscription. The good thing is that it's a monthly subscription and we didn't have to install anything. It's all online. I can access the system from anywhere in the world, and most importantly, the cost is way lower than anything that I found out there. There's a lot more that I could say, but I challenge you to compare it to the other systems out there. Put it to the test.

Pros
Tech support and cost

Cons
Nothing

Response from Inngenius


Thank you for your kind words Nima! We enjoy serving you and hope to continue to serve you for a long time to come and meet all your expectations in our partnership

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Arber P.

Easy to use, good and responsive customer service, value for the money

Used daily for 2+ years
Reviewed 2017-02-18
Review Source: Capterra

Software: easy to use, visually likable, gets the job done, good statistics reports. Useful for small and mid-size properties. Customer Service: April and Seth are very supportive and helpful for any questions that you have. They are very patient and understanding even if some questions from end users are retarded :) which is a huge plus in today's customer support era. Value for money: very well priced. It gets the job done and saves you many hassles Overall: would recommend to all my colleagues and have done so far! Starting with only one property have recommended to 5 other property-colleagues which now use Inngenius

Pros
Easy to use. Great customer support. They improve upon the software periodically adding new cool stuff.

Cons
I would like for them to increase the number of xml connections with other OTAs

Response from Inngenius


Hi Arber, thank you so much for your review, you made me laugh :D We are so happy you have stayed with us and we really enjoy having you as our customer and also thank you so much for your referrals your business is very appreciated and we love helping you so don't ever hesitate to ask for help :) Can you send us some suggestions for OTA's? We will work on this as well, and we will also be adding booking suite soon which will do CMS and a lot of other cool stuff :D

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Pam L.

Easy, Efficient & Totally Affordable!!!!

Used daily for 1-2 years
Reviewed 2016-10-19
Review Source: Capterra

We had looked at many PMS before deciding on InnGenius. First of all, the best parts of this system are the owners, April & Seth! They are always there to help (with an amazingly quick response)! The system itself is very easy to set-up (and I was a total novice). This property management system has everything and I mean EVERYTHING you need at a very reasonable price! April & Seth are always improving the system by adding updates (with videos, etc to help explain). InnGenius has made my life so much easier and organized; best of all, no more overbooking!!! I highly recommend InnGenius PMS - you will not find one better and you can't beat the price!

Pros
The ease of set-up, the comprehensive reports, etc and the owners, April & Seth.

Cons
So far, I have not found anything to complain about! I ma thrilled with InnGenius!

Response from Inngenius


Thank you Pam! It is nice to hear our long term loyal customer happy! It is always a pleasure to serve you and we hope to do so for many more years, thank you for your kind words and your business. We love hearing from you and you can contact us anytime :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Rozitra R.

Best PMS system and the VERY BEST support team- Super Awesome April & Seth

Reviewed 2016-10-13
Review Source: Capterra

This is a very high quality PMS system at a great price- we have 5 locations and they manage these properties very well. The customer support is AWESOME, the response time from them, the high quality work and super helpful. I highly recommend them and actually so for a few of my other hotel friends have also asked and signed up with them. BEST product, Best Solution and the BEST team

Response from Inngenius


Thank you, Rozita, as one of our first customer's we value your business and want to thank you for staying with us through all our updates and improvements and your loyalty towards us as a valued customer. We hope we will continue to meet your needs and expectations for a long time to come

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Ani M.

Great PMS and always helpful customer service.

Used daily for 1-2 years
Reviewed 2017-02-22
Review Source: Capterra

The pms is easy to use, it covers all the needs of our hotel and the customer support is always there for you. I would definitely recommend to all properties that are looking for a pms that is cloud based, friendly, has great value for the money, and the customer support is super fast.

Response from Inngenius


Thank you Ani! Thank you so much for your kind words. We are thankful to have you as such a loyal customer and we value you very much! We look forward to serving you and continue to improve our software to meet all your needs. If you have any suggestions or reports on improvements please do not hesitate to contact us. We are currently working on the software to make it as smooth as possible so any feedback is greatly appreciated :))

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Julie C.

Thank You Inngenius!!!

Reviewed 2017-03-23
Review Source: Capterra

Changing PMS is a huge commitment from data entry, training and fear of the unknown customer support. I tried 5 different PMS before choosing Inngenius. Perhaps I would not have the same appreciation without that experience. The other programs I used had a complicated and time consuming reservation process. A reservation in Inngenius can be completed or edited in one screen, e.g., Name, Dates, Rate, Payments, Notes, ID Swipe, Memos. Another feature so important is the simple but intuitive interface. During the daily check-in we use the 7-day feature. I am surprised how often I zoom out to the 15 and 30 day to help with rates and trends. The most important feature, however, is customer support. In other programs, I was loosing thousands due to a mapping issue or hidden default pricing and couldn't get the issue resolved. Inngenius has never deflected an issue and I appreciate the accountability, problem-solving, and quick response to product enhancement. Also, the refresh rates must be really quick because I have NEVER had an overbooking. Thank you Inngenius.

Response from Inngenius


Awww! thanks so much for the kind review Julie! We appreciate your business and love talking to you on the phone :D

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review