Innkeeper's Advantage Features

Innkeeper's Advantage

Hospitality property management & reservations system

5.0/5 (10 reviews)

Innkeeper's Advantage Feature Summary

  • Account / invoice transfer
  • Email confirmation
  • GDS / OTA integration
  • Room feature classification
  • Wait list management
  • Walk-in registration
  • Booking notes
  • Conflict ,anagement
  • Guest management
  • Single / group reservations
  • Housekeeping scheduling
  • Onsite payment processing
  • Revenue reporting
  • Third party booking
  • Payment processing
  • Property database
  • Security deposit management
  • Administrative tools
  • Integrated payment gateways
  • Centralized management
  • Front office management
  • Multi-channel marketing
  • POS
  • Online booking integration
  • Availability indicator
  • CRM integration
  • Electronic payments
  • Billing rate management
  • SEO management
  • Client management
  • Channel management
  • Credit card processing
  • Drag & drop interface
  • Client database
  • Visual analytics
  • Referral source tracking
  • Data import/export
  • Auto-responders
  • Customizable branding
  • Gift card system
  • Accelerated mobile pages (AMP)
  • Website management
  • Synchronous editing
  • Social media integration
  • Custom landing pages
  • Third party integration
  • Widgets
  • Content management

Hospitality & Travel Feature Comparison

Most popular features of all Hospitality & Travel apps

API (33 other apps)
Activity Dashboard (27 other apps)
Automatic Notifications (26 other apps)
Availability Management (28 other apps)
Billing & Invoicing (25 other apps)
Billing Rate Management (22 other apps)
Booking Management (49 other apps)
Calendar Management (45 other apps)
Channel Management (39 other apps)
Credit Card Processing (36 other apps)
Customizable Templates (23 other apps)
Electronic Payments (30 other apps)
Email Templates (24 other apps)
Invoice Management (30 other apps)
Online Booking Integration (37 other apps)
Price Management (27 other apps)
Reporting & Statistics (30 other apps)
Reservations Management (37 other apps)
Room Booking (37 other apps)
Third Party Integration (35 other apps)

Competitor Feature Comparison

Innkeeper's Advantage Feature Reviews

10 reviewers had the following to say about Innkeeper's Advantage's features:

Susan Hughes

We've found this to be our favorite overall reservation calendar for doing our B&B business.

2018-04-13

Pros

We can manage reservations, rate plans, reporting, emails, even taxes and more all from one place.

Cons

Living in Hawaii the 6 hours time difference is sometimes frustrating but other than that most problems are cheerfully resolved by the next day.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Impactiv


Thanks Susan for the nice review. We will keep your time difference in mind.

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Linda Carter

The system was easy to understand and use. The support team was very patient, kind and knowledgeabl

2017-06-15

All the benefits of integrating different booking engines.

Pros

The way it integrates with our other partners and it is understandable.

Cons

The smallness of the + you have to click on. As a 67 year old business owner, it is hard for me to see small print, even with my glasses.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Pam Fritz

Top notch company to work with!

2018-03-28

Pros

It is easy for our guests to make their reservation online.

Cons

I can find no cons to using this software. Always addresses any concerns I have immediately.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Philip Wolff

18 yrs as a B&B - using many hosts/systems - 10 years ago we found I/A - been an amazing experience!

2017-05-22

It has everything I have ever wanted or needed to run our Bed and Breakfast.

Pros

Never a "double booking" by trying to find other ways to get reservations. It can all be channeled directly thru the software from Innkeepers Advantage.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joe Giovanetti

Truly an AMAZING product

2017-06-01

Pros

Pretty much everything. The rate\yield management piece is incredible, as well as the interface to connected systems to allow you to make keep all your rates in synch with 3rd party systems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Peg Jeffrey

Amazingly easy to use. Highly recommend!

2017-08-31

Pros

The program allows you to be in control of changing the rates, blocking out rooms, offering coupons, apply discounts, run occupancy rate reports, tax reports and so much more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
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Al Heminger

The EXACT system for my needs (and yours)

2017-06-07

Ease of use.

Pros

I didn't want a clunky "pop-up" type reservation system that was designed to replicate my website.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan Mercer

Great product that they keep evolving and awesome customer support.

2018-03-29

Pros

I love that the reservation system and the website are seamless, meaning the user never leaves my website.

Cons

That I didn't develop it myself. When I am done with innkeeping, I hope they will consider allowing me to work for them! Yes, I'm serious about that!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Brad Loman

This is the best and most rewarding result I could ever imagine from a company, superb!

2018-01-30

Pros

It is user friendly and possibly the best designed site for owners to handle, manage and to add new elements and to grow as needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Impactiv


Thanks Brad, Its our pleasure to work with you!

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Katy Hollenbeck

I called for help with our website

2018-04-10

Pros

Very functional and user friendly I haven't been using this software for very long but can say that from what I have done with the software up to this point has been very self explanatory and pretty easy. I am not totally illiterate when it comes to computer software but this has been a little bit of a learning curve for me.

Cons

I really no not have any cons as of yet. I just started using this software about 4 months ago. I look forward to learning as I go.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Impactiv


Thanks for your nice comments Katy. We are happy to help you.

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