Innkey PMS Features

Innkey PMS

Cloud based hospitality & hotel property management system

4.84/5 (44 reviews)

Innkey PMS Feature Summary

  • Automatic reminders
  • Commission rates
  • Contact details
  • Online payment
  • Invoices
  • Advanced payments
  • Real Time updates
  • Registrations
  • Retention policy
  • SMS
  • Drag & Drop
  • Profit & Loss account
  • Automated billing
  • Revenue optimization
  • Calendar view
  • Room booking
  • Reservations management
  • Contract terms

Competitor Feature Comparison

360 Degree Feedback
API
Access Control
Activity Dashboard
Activity Tracking
Application Integration
Applications Management
Attendance Management
Auditing
Automated Billing
Automatic Notifications
Availability Indicator
Availability Management
Bank Reconciliation
Billing & Invoicing
Billing Rate Management
Booking Management
Calendar Management
Channel Management
Charting
Chat
Commission Management
Contact Database
Contract Management
Cost Analysis
Credit Card Integration
Credit Card Processing
Custom Forms
Customer Database
Customer Experience Management
Customer History
Discount Management
Drag & Drop Interface
Electronic Payments
Email Integration
Inventory Management
Inventory Tracking
Invoice Management
Knowledge Base Management
Mobile Integration
Multi-Channel Communication
Multi-Channel Distribution
Multi-Channel Management
Multi-Channel Marketing
Multi-Currency
Multi-Language
Online Booking Integration
POS
POS Integration
Partial Payments
Permission Management
Price Management
Profit / Loss Statement
Promotions Management
Purchase Order Management
QuickBooks Integration
RFID Scanning
Real Time Comparisons
Real Time Data
Real Time Notifications
Real Time Reporting
Real Time Updates
Receiving
Registration Management
Reminders
Reporting & Statistics
Reservations Management
Revenue Management
Revenue Recognition
Role-Based Permissions
Room Booking
SEO Management
SMS Integration
SSL Security
Search Functionality
Status Reporting
Status Tracking
Team Calendars
Third Party Integration
Transaction History
User Management
Vendor Management
Visual Analytics
Learn moreCompare App
360 Degree Feedback
API
Access Control
Activity Dashboard
Activity Tracking
Application Integration
Applications Management
Attendance Management
Auditing
Automated Billing
Automatic Notifications
Availability Indicator
Availability Management
Bank Reconciliation
Billing & Invoicing
Billing Rate Management
Booking Management
Calendar Management
Channel Management
Charting
Chat
Commission Management
Contact Database
Contract Management
Cost Analysis
Credit Card Integration
Credit Card Processing
Custom Forms
Customer Database
Customer Experience Management
Customer History
Discount Management
Drag & Drop Interface
Electronic Payments
Email Integration
Inventory Management
Inventory Tracking
Invoice Management
Knowledge Base Management
Mobile Integration
Multi-Channel Communication
Multi-Channel Distribution
Multi-Channel Management
Multi-Channel Marketing
Multi-Currency
Multi-Language
Online Booking Integration
POS
POS Integration
Partial Payments
Permission Management
Price Management
Profit / Loss Statement
Promotions Management
Purchase Order Management
QuickBooks Integration
RFID Scanning
Real Time Comparisons
Real Time Data
Real Time Notifications
Real Time Reporting
Real Time Updates
Receiving
Registration Management
Reminders
Reporting & Statistics
Reservations Management
Revenue Management
Revenue Recognition
Role-Based Permissions
Room Booking
SEO Management
SMS Integration
SSL Security
Search Functionality
Status Reporting
Status Tracking
Team Calendars
Third Party Integration
Transaction History
User Management
Vendor Management
Visual Analytics
Visit WebsiteCompare App
360 Degree Feedback
API
Access Control
Activity Dashboard
Activity Tracking
Application Integration
Applications Management
Attendance Management
Auditing
Automated Billing
Automatic Notifications
Availability Indicator
Availability Management
Bank Reconciliation
Billing & Invoicing
Billing Rate Management
Booking Management
Calendar Management
Channel Management
Charting
Chat
Commission Management
Contact Database
Contract Management
Cost Analysis
Credit Card Integration
Credit Card Processing
Custom Forms
Customer Database
Customer Experience Management
Customer History
Discount Management
Drag & Drop Interface
Electronic Payments
Email Integration
Inventory Management
Inventory Tracking
Invoice Management
Knowledge Base Management
Mobile Integration
Multi-Channel Communication
Multi-Channel Distribution
Multi-Channel Management
Multi-Channel Marketing
Multi-Currency
Multi-Language
Online Booking Integration
POS
POS Integration
Partial Payments
Permission Management
Price Management
Profit / Loss Statement
Promotions Management
Purchase Order Management
QuickBooks Integration
RFID Scanning
Real Time Comparisons
Real Time Data
Real Time Notifications
Real Time Reporting
Real Time Updates
Receiving
Registration Management
Reminders
Reporting & Statistics
Reservations Management
Revenue Management
Revenue Recognition
Role-Based Permissions
Room Booking
SEO Management
SMS Integration
SSL Security
Search Functionality
Status Reporting
Status Tracking
Team Calendars
Third Party Integration
Transaction History
User Management
Vendor Management
Visual Analytics
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

Requires iOS 10.2 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


23 reviews

Innkey PMS Feature Reviews

25 reviewers had the following to say about Innkey PMS's features:

Mr. Vikas A

excellent

2017-06-22

Innkey integrates an online hotel booking engine and automated channel so it's making very easy to manage room inventory with a cloud-based as well booking chart. innkey Maximize your revenues, with innkey’s automated channel manage and automatically pushed all unsold room to OTAs.

Pros

I highly recommended innkey for hotel management.

Cons

some time support delayed

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Thilan Daswatte

InnkeyPMS solved our problems

2017-04-26

They do support third party interface like quick book.

Pros

Integrated solution features all the operational departments like, reservation, front desk, F&B, central store, housekeeping and finance 2.

Cons

It is 100% on CLOUD, so if you do not have internet connection, you can not operate software, although they generate proforma invoices for all guests staying in rooms at night ans email to hotel email address, so in case of internet is down in the morning you have status of every rooms upto previous night.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Mr. Ashish Patel

- You can manage multiple properties with single window

2017-10-26

Accounting software integrated smoothly as well as channel management functionality.

Pros

Our centralised reservations department can check availability across all hotels and book rooms instantly.

Cons

Support delayed mostly on weekend

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Khaki Singh

We wouldn't be as successful without the Innkey system.

2017-10-27

Having looked at several Property Management systems, this fits perfectly with what we want to achieve.

Pros

Innkey automatically takes care of many processes and task needed to run our hotel smoothly, we have all the information we need to understand how our business is performing right at our fingertips.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Mohammad Anjum

I don't have a huge background in hospitality so changing to Innkey was like a breath of fresh air.

2017-10-27

We're a bit different from the normal clientele, being a social service provider moving into temporary accommodation management to support our clients and community. customer support were was friendly, polite and very helpful - providing us with training and set up to meet our business needs.

Pros

The integration with tally ERP 9.0 and QuickBooks accounting software streamlines the billing process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Mr. Sunil Jain

We've tried a few different property software before Innkey, but Innkey is our favourite.

2017-10-23

What I really like about this software am that it can be used anywhere, as it's a cloud based program. I also like that I can manage all of the OTAs from this software. Not only that this software is user friendly but also its staffs are friendly.

Pros

Easy to book and check room availability.

Cons

When there're some problems, the staffs are willing to help and solve the problems instantly. They also keep on improving the software to serve customers needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
shashank sarkar

Innkey automatically takes care of many processes and task needed to run our hotel smoothly

2017-07-10

Having looked at several Property Management systems, this fits perfectly with what we want to achieve.

Pros

with its revenue and occupancy reports, we have all the information we need to understand how our business is performing right at our fingertips.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Rohit Shetthy

InnkeyPMS is a perfect solution for our hotel.

2017-10-23

We have been very happy since implementing InnkeyPMS over 2 years ago. The training was very good, they are always helpful if we have questions, and I am impressed by the features they continue to add. I am happy to highly recommend both the product and the company.

Pros

No more hassles about rate and room inventory updates as well as overbooking.

Cons

Everything is ok, except They should provide some keyboard shortcuts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Mr. Singh Sir

Great Product

2017-08-10

All of this with cloud based software which means I can access Innkey from any computer anywhere, or indeed the world It combines seamlessly with Staah and many more channel manager to integrate our online bookings with our phone bookings to give us a complete picture of our B&B business.

Pros

Innkey promised to streamline our booking systems and give us the sort of stats and control a large very expensive accommodation booking program would deliver

Cons

Nothing yet

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
shohil manknojiya

Over all good functionality

2017-07-06

Ease of use, no risk of double-bookings. We love the new Innkey Alert , Laundry menu, order taking app tooo!

Pros

Inney helps us manage our room inventory across a number of OTAs without the risk of double-bookings, and the Innkey Booking Engine lets us take direct bookings from our own website.

Cons

Some time slow there is possibility that their server is slow

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
Read more
Darshen Sheth

Excellent software for running your automatic

2017-07-06

Uptime is great ... meets all of our needs ... customer support is excellent ... time saver, especially with repeat customers ... love the ability to quickly send a confirmation to our guests. We helped sell your system to another local bed and breakfast!

Pros

Although I use a variety of booking services, InnkeyPMS is my master software for managing reservations, running financial reports and coordinating cleaning services for my properties.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jayant Baxi

I would Rightly Suggest InnkeyPMS to Anyone Looking for a Good PMS

2017-06-20

Pros

It easily takes cares of commission free bookings from the website, bookings from my travel agents and I can view all of that from my dashboard.

Cons

don't think so

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
David Thomson

It is the only hotel software which support entire operation across all departments.

2017-06-20

Pros

I am using Innkeypms since last 5 years, it is single solution for entire hotel operation right from reservation, front desk, point of sale, stores and inventory, housekeeping, maintainable and even integrated financial accounting.

Cons

support get delayed

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Vijay Khanna

Excellent user interface and navigation to reservation process

2017-06-20

Pros

Reservation is ultimate module of InnkeyPMS.

Cons

some time support delay

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Mr. Shirin Bansal

Great products, i am enjoying with this software

2017-10-24

I love the rates section and automatic price changes which can be adjusted to seasonal or promotional needs.

Pros

And you can start up like it’s an electronic paper you use, and expand with a lot of function.What I like the most is the customer support from Innkey pms, the live chat support is really a great help for many times.

Cons

you can not changes after the guest check out that means back date entry not allowed i have asked them about these cons, and they have revert like it is for security purpose and one of their support executive has explained me in detailed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Gita Patel

Old software

2017-12-29

if you like old software then go ahead, if not I would choose something more updated.

Pros

I liked how easy this was to use and how quickly my employees were able to use it as well.

Cons

It doesnt let you connect with Channel Managers and to me that was important because majority of my reservations came from 3rd party channel managers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Software Advice
Helpful?   Yes   No
Read more
Afzan Riaz

Innkey is not only easy to use but the customer service is amazing! I have never waited more than a few hours for assistance with any issue.

2017-10-23

I get reservations from multiple sources, so well designed with improvements coming regularly.

Pros

Integration with Staah and siteminder, allows auto-population from OTAs - we don't have to worry about constantly adjusting availability anymore.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Niranjan Malick

You can manage multiple properties with single screen.

2017-10-24

Our centralised reservations department can check availability across all hotels and book rooms instantly.

Pros

One log-in for all hotels. It's easier to report and analyse the total business mix for our Sales & Marketing team

Cons

Back date entry not allowed, sometime slow,

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Navneet Arora

We recommend Innkey to any other users or companies looking for data quality and a system which informs your decision making.

2017-10-27

Makes accounting simple, including reconciling both card and cash transactions which had previously a nightmare.

Pros

We recently took over a motel, and along with it was a mess of a reservation system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Nilesh Rathi

The features and functionality is very applicable in my business.

2017-10-27

The grid is versatile and makes it easy to access individual reservations. They also have GREAT customer serviced and are always available to help

Pros

It was a very easy transition to switch to Innkey.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Keshav

Thus far I am very happy with Innkey.

2017-11-03

Good overall solution for managing rooms and reservations. Has made the whole process simple and easy to follow for front desk staff.

Pros

Easy to read and understand once you go through the training.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Manish Jain

Excellent product for manage multiple property with single software

2017-06-19

Great product, they seem to actually care about our almost all requirements, and I have come to have a personal relationship with the company. Try InnkeyPMS. I am sure you will like it!!!

Pros

InnkeyPMS with its intuitive user interface has enabled me to stay on top of the most important statistics about the hotel.

Cons

Some time support gets delayed, specially over a weekend, but it ok, they manage it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Mr. Parminder Saluja

innkeypms is a great product.

2017-10-24

Keep it up, innkeypms team, thank you very much for application which very use full for our hotel operation

Pros

I must appreciate the hard work they puts in to design every screen.

Cons

Some time slow as it is cloud based so you need the internet connection if your internet connection is slow you can not use software properly, you can use but it is very slow due to internet connection

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Madhur Tatia

Good software i am managing my 2 hotel

2017-06-19

You will not find software offering the same features, easy to use capability, stability, and reliability even for a much higher price. I have no doubt that you will be convinced about it after looking at their features list and interactive demo.

Pros

From rates and discounts to cancellation policies and extra services, we say it and InnkeyPMS has the package ready.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Sudhir Bande

Banquet module is amazing

2017-06-21

Innkey is a very easy system to use.

Pros

I can do a reservation in less than 7 minutes if a client call me and already know exactly what he wants!

Cons

support delay mostly on weekend but over all they manage it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more