innRoad vs Inngenius PMS Comparison

Overview

innRoad is a cloud-based property management system that supports independent hotels with anywhere access to reservation,...

InnGenius PMS is a property management solution that helps hospitality businesses manage operations, reservations, guest...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$200.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$59.90/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

133

44

9

2

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.9

(34)

5

4

3

2

1

30

3

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Very prompt, always helpful, short wait times and super quick turnaround. All agents I've spoken to are patient and polite, and overall great system for your money.
Answered every question, offered help on a daily basis, and did so with a great attitude and understanding. Best customer service I have ever experienced in this industry.
I love that the agents go above and beyond to help with any questions any one may have. They are always so helpful.

Pros

Overall an awesome system, with great customer support and unbeatable price.
As a Hotelier, I definitely recommend this software to all of my hotelier friends. The program is very useful and very easy to use.
Easy to use, fast, very affordable & great customer service. Extensive Reporting capabilities.

Cons

They are not mobile compatible. Blocking out dates is hard, so I find myself just making fake reservations.
At times the wait is very long and frustrating. There are also some language problems but those are really made worse by poor hearing on my part despite hearing aids.
No back up to operate should the internet system be compromised, Suggest and offline set up as emergency back up.

Cons

They do have a limited email capacity installed with their product so you can give your guests arrival information, etc. But it is not conducive to long term contact with your guests.
At first it was a bit hard to understand but once you get the hang of it it's a piece of cake.
Sometimes I find it hard to look up a past customer. Maybe this is an impossible request.
  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features15
  • Analytics
  • Automated Billing
  • Automatic Backup
  • Automatic Notifications
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Call Center Management
  • Chat
  • Communication Management
  • Credit Card Processing
  • Customizable Reporting
  • Data Filtering
  • Electronic Payments
  • Employee Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Maintenance Scheduling
  • Mobile Integration
  • Multi-Location
  • PCI DSS Compliance
  • POS
  • Price Management
  • Promotions Management
  • Reporting & Statistics
  • Reservations Management
  • Room Booking
  • Search Functionality
  • Team Calendars
  • Travel Management
  • Total features22
  • Analytics
  • Automated Billing
  • Automatic Backup
  • Automatic Notifications
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Call Center Management
  • Chat
  • Communication Management
  • Credit Card Processing
  • Customizable Reporting
  • Data Filtering
  • Electronic Payments
  • Employee Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Maintenance Scheduling
  • Mobile Integration
  • Multi-Location
  • PCI DSS Compliance
  • POS
  • Price Management
  • Promotions Management
  • Reporting & Statistics
  • Reservations Management
  • Room Booking
  • Search Functionality
  • Team Calendars
  • Travel Management

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations2
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

innRoad vs. Inngenius PMS

See how innRoad and Inngenius PMS stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.