innRoad vs ResNexus Comparison

Overview

innRoad is a cloud-based property management system that supports independent hotels with anywhere access to reservation,...

ResNexus is a property management solution that helps businesses streamline processes related to room booking, email marketing...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$200.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$3.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

133

44

9

2

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

168

36

3

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Very prompt, always helpful, short wait times and super quick turnaround. All agents I've spoken to are patient and polite, and overall great system for your money.
Answered every question, offered help on a daily basis, and did so with a great attitude and understanding. Best customer service I have ever experienced in this industry.
I love that the agents go above and beyond to help with any questions any one may have. They are always so helpful.

Pros

ResNexus is a fantastic company that I highly recommend. I love the slick and modern desktop website we created and appreciate all the time and effort the design team put into helping me.
Ease of use, the ability to personalize our booking engine, and fantastic customer support.
Resnexus support it awesome and they really care. Love the visual grid and the ability to make fractional bookings.

Cons

They are not mobile compatible. Blocking out dates is hard, so I find myself just making fake reservations.
At times the wait is very long and frustrating. There are also some language problems but those are really made worse by poor hearing on my part despite hearing aids.
No back up to operate should the internet system be compromised, Suggest and offline set up as emergency back up.

Cons

Worst problem: they are a bunch of cheapskates, and their rates are expensive compared to other vendors of reservation software. See the main review above.
Making changes to the calendar and blocking dates is awkward.
Making a reservation is confusing. Should be able to click on the calendar for check-in and check-out dates.
  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features15
  • Activity Dashboard
  • Analytics
  • Asset Management
  • Automated Billing
  • Automatic Backup
  • Automatic Notifications
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Call Center Management
  • Contact Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Filtering
  • Discount Management
  • Drag & Drop Interface
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Employee Management
  • Filtered Views
  • Inventory Management
  • Lead Management
  • Maintenance Scheduling
  • Mobile Integration
  • Multi-Location
  • Online Booking Integration
  • PCI DSS Compliance
  • POS
  • Promotions Management
  • Ratings & Reviews
  • Real Time Data
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Room Booking
  • SMS Marketing Managment
  • Sales Reporting
  • Scheduling
  • Search Functionality
  • Status Tracking
  • Template Management
  • Third Party Integration
  • Travel Management
  • Website Management
  • Work Order Management
  • Total features40
  • Activity Dashboard
  • Analytics
  • Asset Management
  • Automated Billing
  • Automatic Backup
  • Automatic Notifications
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Call Center Management
  • Contact Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Filtering
  • Discount Management
  • Drag & Drop Interface
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Employee Management
  • Filtered Views
  • Inventory Management
  • Lead Management
  • Maintenance Scheduling
  • Mobile Integration
  • Multi-Location
  • Online Booking Integration
  • PCI DSS Compliance
  • POS
  • Promotions Management
  • Ratings & Reviews
  • Real Time Data
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Room Booking
  • SMS Marketing Managment
  • Sales Reporting
  • Scheduling
  • Search Functionality
  • Status Tracking
  • Template Management
  • Third Party Integration
  • Travel Management
  • Website Management
  • Work Order Management

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations2
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

innRoad vs. ResNexus

See how innRoad and ResNexus stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.