Lemax Features

Lemax

Web-Based Software for Tour Operators, Travel Agencies, DMCs

4.29/5 (14 reviews)

Competitor Feature Comparison

API
Accounting Integration
Activities Booking
Booking Management
Booking Notes
CRM
Central Reservation System
Client Management
Customer Support
Discount Management
Distribution Management
Document Management
Dynamic Content
GDS/OTA Integration
Group Reservations
Itinerary Creation
Mobile Access
Multi-Day Booking
Online Booking
Package Creation
Payment Processing
Policy Management
Pricing Management
Promotions Management
Quotes/Estimates
Rate Management
Reporting & Statistics
Reporting/Analytics
Reservations Management
Resource Management
Room Booking
Sales Pipeline Management
Supplier Management
Third Party Booking
User Management
Vendor Management
Website Integration
Website Management
Visit WebsiteCompare App
API
Accounting Integration
Activities Booking
Booking Management
Booking Notes
CRM
Central Reservation System
Client Management
Customer Support
Discount Management
Distribution Management
Document Management
Dynamic Content
GDS/OTA Integration
Group Reservations
Itinerary Creation
Mobile Access
Multi-Day Booking
Online Booking
Package Creation
Payment Processing
Policy Management
Pricing Management
Promotions Management
Quotes/Estimates
Rate Management
Reporting & Statistics
Reporting/Analytics
Reservations Management
Resource Management
Room Booking
Sales Pipeline Management
Supplier Management
Third Party Booking
User Management
Vendor Management
Website Integration
Website Management
Visit WebsiteCompare App
API
Accounting Integration
Activities Booking
Booking Management
Booking Notes
CRM
Central Reservation System
Client Management
Customer Support
Discount Management
Distribution Management
Document Management
Dynamic Content
GDS/OTA Integration
Group Reservations
Itinerary Creation
Mobile Access
Multi-Day Booking
Online Booking
Package Creation
Payment Processing
Policy Management
Pricing Management
Promotions Management
Quotes/Estimates
Rate Management
Reporting & Statistics
Reporting/Analytics
Reservations Management
Resource Management
Room Booking
Sales Pipeline Management
Supplier Management
Third Party Booking
User Management
Vendor Management
Website Integration
Website Management
Visit WebsiteCompare App

Lemax Feature Reviews

13 reviewers had the following to say about Lemax's features:

Andy S.

Lemax - Travel Agency Software

2020-12-07

Very good, we live on the other side of the world ( New Zealand) to head office Lemax our time zones are not ideal, but we found their service and support excellent, particularly in the implementation and training phase.

Pros

Great reporting features, user friendly functionality.

Cons

Easy Integration of leading CRM systems would be an excellent advancement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Lemax


Thank you Andy for the review! It's a pleasure to work with you and the whole No. 8 team!

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Jason B.

Great Travel Agency Software!

2018-07-12

Generate Receipts and have insights into bookings and accounting.

Pros

The days of making itineraries for clients are gone!

Cons

It has definitely not been an easy implementation process, but the LEMAX team has been there to help us every step of the way.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert A.

Excellent Web-Based Operation System for DMC

2020-12-08

Using Lemax we got speed, efficiency, flexibility and accuracy in serving our clients.

Pros

The ease of onboarding and integration with maximum support was very helpful to kick-start rapidly.

Cons

We are bracing up for a fully mobile optimised front-end.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Lemax


Thank you Robert for the review! We enjoy very much working with you and we're happy to see Lemax has helped you grow!

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Jan Z.

Reliable incoming tour operator system

2016-02-02

System fully supports all needed steps of reservation process so except standard confirmation process we can also track payments, enter and manage supplier invoices etc.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Val K.

Lemax software provides flexibility which has given our company significant value in daily workflow.

2018-07-05

Pros

Software provides all range of benefits, but I would like to point out the ability to add ad-hoc items. This feature is one that provides a huge value for my business, and I find it enormously important.

Cons

At the moment, Lemax does not have a full CRM functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Hannah-Jane E.

We have a booking system that we can trust again.

2021-01-13

From the start it genuinely felt as if we were working with Lemax as partners and striving for the same goal.

Pros

There is a strong element of flexibility and user-customisation within Lemax which was key for us, there are things that we can change and manage in-house without having to request changes from Lemax support.

Cons

The main area for improvement in Lemax from my perspective is the reporting functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Postak S.

Verified Reviewer

Lost my investment on this software. Don't recommend.

2019-03-13

Because of the complexity, I discontinued the use of the software and later it was deactivated by them. I emailed Mate to requested to activate my account and see if there has been any changes but he didn't reply.

Pros

Tour cost calculation for various group sizes.

Cons

The software did not have the feature of creating of rooming chart and had to pay to build one but that also has limitation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: GetApp
Helpful?   Yes   No
Read more
Chris A.

iTravel Review

2014-07-14

The ability to customize your dashboard would be nice too ' display graphs of certain metrics we track as opposed to the standard graphs that we are all shown.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Daniela M.

Great tool, with a lot more features than what I expected

2018-04-20

Pros

The learning process was very easy and the people that teach you are great, with great disposition and patience to teach you.

Cons

I think I would really like the idea of making changes in a way that we can replicated to other markets without having to make them one by one.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alvaro D.

itravel reduced our manual errors and excel sheets calculations

2015-05-22

The integration of iTravel into our business processes has dramatically reduced the time taken to produce quotations for our groups, additionally it has reduced errors and reduced the amount of time required to deal with the reconciliation of financial elements.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Elaine D.

Very user friendly product with an amazing support team.

2018-06-17

We improved our operational efficiency and icreased the ability to sell Online to B2C and B2B customers.

Pros

They continuously develop and provide solutions for the customer - an ever evolving system.

Cons

After the implementation, there were some specific issues that bothered us, but implementation and support teams took the effort - at the end, everything were solved so I found no negative factor at all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer D.

Great Investment

2018-04-27

We solved our biggest challenges of doing manual calculations and creating quotes, invoices manually. Lemax increased our operational efficiency!

Pros

Lemax is easy to use and a time saver.

Cons

User interface could be prettier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Pavle M.

ITRAVEL feedback

2015-03-28

Lemax team helped us to migrate to ITRAVEL which was a crucial process for the whole company.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more