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Kigo Logo

The Trusted Global Platform for Vacation Rental Managers

Kigo Reviews

Overall rating

3.7

/5

156

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.41/10

Reviews by rating

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Pros and cons

Been with them for going on 4 years now and although like all companies they had some growing pains but their ultra positive attitude and work ethic have really made a great product.
Its easy to set up properties, love that you can copy rates by clicking next to the properties instead of one by one. Like the color legend to let you know if your rates are competitive.
My experience with the software is very positive: it is very stable system, the support team is very responsive (Speacially Russian speaking agent Magda), Channel manager is very good.
Constant loss of integration and issues stressed me out and resulted in me losing money, and I pulled out of that channel all together. Last and most of all, the system is not user friendly AT ALL.
We've lost more than 30K between all the missing reservation due to wrong pricing or last minute booking option not available + the pricing of this solution and all those add-ons.
In August 2015 I was charged for 35 days with a occupancy of 110. When I complain about this they said there was a problem with my account and the situation would be rectified.
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156 reviews