Kigo Pricing, Features, Reviews & Comparison of Alternatives

Kigo

The Trusted Global Platform for Vacation Rental Managers

3.78/5 (132 reviews)

Kigo overview

With Kigo, you can manage vacation rental properties across your portfolio with less work and more visibility. Check out our complete software solution, including:

-Kigo Reservations: Gain visibility into all bookings and inquiries, with only a few clicks.

-Kigo Channel Management: Distribute your vacation rental listings to high-performing channel partners to increase visibility and bookings.

-Kigo Operations Manager: Save 20 hours a week with a solution designed to organize all of your operations and labor resources.

-Kigo Websites: A Kigo website package is the ultimate digital storefront for any vacation rental business. Take advantage of a comprehensive marketing and booking system that easily integrates with other Kigo solutions.

-Kigo Revenue Management: Boost revenue by 20% and maximize revenue for each available night at your vacation rental properties.

-Kigo Contact Center: Help your guests find the perfect vacation rental, even after hours. Trust our professionally-trained reservation specialists, who respond to emails and outbound calls to facilitate bookings.

-Kigo Payments: Offer guests the convenience of online payments and allow them to securely book a property anytime, from anywhere in the world.

-Kigo Mobile Guest App: Give your guests answers when they need them the most, and create an unforgettable experience.

And more!

In conjunction with world class products, we also offer a global customer service team that offers support in English, Spanish, French, German, Portuguese, Italian, Russian and Catalan, 7 days a week via web or phone. We also provide ongoing training to help you get the most from your solutions.
kigo.net

Pricing

Starting from
$59/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Brazil, Canada, Europe, Latin America

Supported languages

English, French, German, Italian, Russian, Swedish
Kigo screenshotKigo screenshotKigo screenshotKigo screenshot

Kigo reviews

Value for money
Features
Ease of use
Customer support
  3.8
  3.9
  3.7
  3.7
Rodolfo Ibarra

It has been a great customer service provided by Team, they has been really helpful!!

Used daily for 1-2 years
Reviewed 2018-04-27
Review Source: Capterra

speaking about the pros, it is really useful in the sync of the prices and all related to the properties and its owners.

Read the full review

Gonçalo Ribeiro

Rollercoaster of feelings that end up with a big surprise...we got a new family, the Kigo family!

Used daily for 2+ years
Reviewed 2018-03-23
Review Source: Capterra

I start by saying that i think no one suffer as much with kigo as we did! Looking back (8 years) i consider that the learning curve and expertise we got form all the problems we faced made us the company we are today and for this we are very thankful. For all potentional clients looking to Kigo this is what you need to know: 1) There are no perfect software systems (gold rule), but after all the changes Kigo did in 2017 i know that Kigo is not only the best software on the market but also will change the way that many PM do their business and is always adding new features and solutions that will surprise you and put your business on the right track. 2) The customer support is incredible, and allow me the personal BIG thank you to Júlia Peixoto that completely changed the relation and vision we had with Kigo through her work. 3) the leader of Kigo, is a visionary and I know he is already changing our market and a lot more will come. 4) I would need to highlight the rest of the team, but having people like is a game changer and give us all the trust on their future. 5) Finally, i do remember an ad Kigo had few years ago that said "Do not bring a Knife to a Guns Fight" (i know it´s to American) but actually it honestly represents what working with kigo means: you count with a system (that is not perfect) but allows you to be on top of the game, feel protected and prepared for the future!

Read the full review

Slava Griga

Brilliant piece of software; would highly recommend to any business looking to maximise revenue!

Used weekly for 1-2 years
Reviewed 2017-10-26
Review Source: Capterra

I have included the information on the core benefits in the review. The Booking Engine Setup is very straightforward to use for setting up booking rules, whilst the App Bookings Manager functionality itself is equally easy to use for receiving payments, issuing refunds, communicating with Customers, and in general for managing all the various different aspects of vacation bookings. The Analytics Dashboard within the App is an exceptionally useful tool for providing a snapshot of the current status of reservations, which helps a great deal in organising property housekeeping and maintenance services, besides enabling us to quickly and efficiently produce detailed real-time progress reports to the reservations team and overall performance reports for company shareholders. Apart from the functionalities, we continue to receive an outstanding level of customer support from all areas, be that from our dedicated Account Manager, Web Development Expert or Members of the Billing Team. Queries are promptly resolved within a timely and satisfactory manner. All in all, most of the software functionalities are intuitive and user friendly, whilst the Team behind the software is continuously fine tuning them and keeps adding new features. Using KIGO has gone a long way towards ensuring the success of our business during the past two years, and has significantly contributed to our expansion. I would highly recommend it for anyone looking to enter the hospitality industry, or for existing businesses looking to maximise their revenue.

Read the full review

Andrea Renzi

An essential tool for short term rental management. Top class Customer Service

Used daily for 2+ years
Reviewed 2017-07-20
Review Source: Capterra

I have managed +40 properties in Rome with the benefit of a bespoke SaaS, top class customer service, basic functions easy to manage. Kigo allows API connections with the majority of the main stream channels for short term rentals. It is pretty easy to use, constantly developed with new upgrades, 24/7 customer service available for your needs. So many features available, you can customize its usage to make it a bespoke SaaS for your business.

Read the full review

Tah Kahnn

2017 reviews convinced me to come back...very happy I did!

Used daily for less than 6 months
Reviewed 2017-05-23
Review Source: Capterra

Website , channel management, guest app, and much needed help.I was a Kigo customer from 2015-2016 and left in March to try BookingPal, Guesty, and Next. Kigo overall at this point in time was truly horrendous. Our team encountered problems with the software everyday, support never solved our issues and often said they were solved even though they were not. This was impossible to stay on top of. Our website was an embarrassment and continuously had glitches. The onboarding process was a complete nightmare to put it mildly. Fast-forward to end of last year. I received a call from Mat Hoffman. When I realized the purpose of the call was to invite me back, I hung up. To his credit he called back a week later. Surprisingly, it was to apologize for the businesses previous shortcomings, that Kigo had a new product team, and that if I were to give Kigo another shot, if it wasn't different this time, they would refund 2 times whatever we spent inside the first 6 months. I can respect a company that takes accountability. Kigo has undergone a complete transformation. Credit where credit's due. The software, especially the guest app and new website platform. The implementation process still requires a lot of work, but at least this time it was very well organized. My implementation manager at times was reminding our team what we were missing on. The frontline customer teams at Kigo today are far more informed and have a respectable understanding of our business needs. Great job Kigo with 2nd chances and the amazing turnaround.

Read the full review

Kigo pricing

Starting from
$59/month
Pricing options
Free trial
Subscription
View Pricing Plans

The plans all include Kigo's standard property management features: the reservation system, email parsing, the channel manager, website hosting, calendar synching, email notifications, integration with your payments provider, analytics, hosting, security, maintenance, free ongoing updates, all new versions of the webapp, and customer support (according to the plan level). There are no hidden fees, you get it all for one price.

Kigo features

API
Calendar Management
Credit Card Processing
Electronic Payments
Online Booking Integration
Room Booking

Activity Dashboard (31 other apps)
Automatic Notifications (30 other apps)
Availability Management (32 other apps)
Billing & Invoicing (29 other apps)
Billing Rate Management (28 other apps)
Booking Management (56 other apps)
Channel Management (46 other apps)
Customizable Templates (24 other apps)
Invoice Management (32 other apps)
Price Management (29 other apps)
Reporting & Statistics (35 other apps)
Reservations Management (41 other apps)
Third Party Integration (39 other apps)
Website Integration (25 other apps)

Additional information for Kigo

Key features of Kigo

  • Availability calendars
  • Reservation and guest details history
  • Dynamic pricing
  • Email parsing of requests from portals (HomeAway, VRBO, Flip
  • Greeting & Housekeeping planner
  • Auto-filled emails formatted with templates
  • Calendar synching
  • File attachments
  • Income tracking
  • Booking statistics
  • Fully editable content and custom pages
  • Multilingual
  • Instant booking by credit card
  • Online payments integration with major credit card processor
View All Features