Kigo Pricing Plan & Cost Guide

Kigo

The Trusted Global Platform for Vacation Rental Managers

3.79/5 (122 reviews)

Kigo Pricing

Starting from: $59.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

The plans all include Kigo's standard property management features: the reservation system, email parsing, the channel manager, website hosting, calendar synching, email notifications, integration with your payments provider, analytics, hosting, security, maintenance, free ongoing updates, all new versions of the webapp, and customer support (according to the plan level). There are no hidden fees, you get it all for one price.

View Pricing Plans

Competitors Pricing

WebRezPro PMS

Starting from: $60.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Bookerville

Starting from: $41.66/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

OwnerRez

Starting from: $19.99/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Total Party Planner

Starting from: $125.00/month
Pricing model: Subscription

Beyond Pricing

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Pricing Comparison

How does Kigo compare with other Hospitality & Travel apps?

Subscription plan?

Kigo



100% of apps offer a
subscription plan

Free trial?

Kigo



80% of apps have a
free trial

Freemium plan?

Kigo



11% of apps have a
freemium plan

Pricing Comparison

Hospitality & Travel app prices shown are $/month




Kigo Pricing Reviews

Pros
  • Facility to use and fast!!
  • Intuitive and OK when it works.... If you do not have your back office it may be helpful.
  • Very extensive but if your small it is overwhelming and not as obvious as software can be made to be.
  • Some new features mainly welcome guest app, the new website ( Wordpress base) and also Kigo operations manager.
Cons
  • Only a few accounting features, but easy access to the whole database via a simple download.
  • Expensive Lack of flexibility Can not do SEO in the web page they sell Awful client management.
  • For a small company with only one or two properties, KIGO is expensive. KIGO is more suitable for the big players
  • The bookings calendar page, ( mainly if you are with a mobile or iPad), the system speed, a little low ( kigo legacy was faster) The owners account access, some complaints from owners.
75%
recommended this to a friend or a colleague

25 reviewers had the following to say about Kigo's pricing:

Stefano Bo¿i¿ek

Bad management and often changing their conditions

Reviewed 2016-01-08
Review Source: Capterra

Bad management and often changing their conditions. Sales managers are often cahnging (Europe). You sign with them an agreement and then they push you to change it after a while (they increase their price). Is quite expensive especialy for regions which has high season only 3 to 4 months per year.

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Kigo

The Trusted Global Platform for Vacation Rental Managers

Stephan la Barré

Best vacation home management cloud software I know

Reviewed 2013-04-24
Review Source: Capterra

I am a real fan of the Kigo solution, low cost, high speed, and easy to work with in the cloud. Their development system speed is fantastic so even if there are small gaps in the whole system they quickly fill them with great idears. By the way since three years their was no system down time a have noticed - so assume these are real professionals I am using KIGO.net cloud software to manage my 14 vacation homes. KIGO is an agency solution which is not expensive and offers many nice features for my business. I cut off my workload by 50% using Kigo templates parsing request emails etc.. I assume the speed of the whole system and all its functions which makes my web pages so fast has its origin in his history. They did our whole web page with my personal flavour for less than 3k Euro, with all functionallity including direct booking/payment. The back office is easy to use for my coworkers, housekeeping and reception can be managed by external Google calenders, - I like the agency network function called channel manager. It is also a kind cms to manage web page changes without help from kigo. The system is partly open: very nice is to create "user defined fields" to add features like attributes which are not integrated in their common property description. The system connects to calendars of many platforms like Homeaway.

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Kigo

The Trusted Global Platform for Vacation Rental Managers

Rodolfo Ibarra

It has been a great customer service provided by Team, they has been really helpful!!

Used daily for 1-2 years
Reviewed 2018-04-27
Review Source: Capterra

speaking about the pros, it is really useful in the sync of the prices and all related to the properties and its owners.

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Kigo

The Trusted Global Platform for Vacation Rental Managers

Myra Konings

Review Collaboration with Kigo

Reviewed 2013-11-07
Review Source: Capterra

After one year of working with Kigo, I can say Kifo offers a beautiful concept for businesses in the travel industry, but is not totally consumer friendly yet on all aspects. Pros: great CMS where you can fill in almost all content on your website yourself Cons: the rent calculation is not organized in a very consumer friendly way: it takes a lot of time to fill in the price calculation when you work with different prices throughout the year.

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Kigo

The Trusted Global Platform for Vacation Rental Managers

Huu Huy TRUONG

Bad UX Design, full of bugs and very slow

Reviewed 2016-01-03
Review Source: Capterra

We were user of Kigo Legacy (the old version) before to migrate to the new Kigo. The old one was perfect except it was not fully connect with Airbnb API and use Email parsing only. When we decided to migrate to the new one, we expected to get an upgraded release of Kigo 1 fully connected with Airbnb. Unfortunately, this version is built with a new architecture and from scratch. There is nothing to compare with the old version. Yes, it brings some interesting features but with full of bugs CONS : 1) Their UI are not user centered, not intuitive, not efficient. When we needed 1 click to execute a task, now we need few more steps. This application is certainly designed by an IT Expert who don't know what we do in our business ! All screens and cinematics of screens are data centric instead of business centric. 2) I thing the worst point is the pricing. We have more than 50 flats and it's impossible to manage your pricing because they just provide a list of 365 text boxes where you can fill your price day by day for 1 flat. There is no distinction for W-E / DayOfWeek. Even if they provide a bulk copy function, it's not efficient. 3) There is an optional feature to auto adjust your rates based on the % of occupancy. Monthly fee: 400¿. On paper, it looks nice. But after 2 weeks using it, we saw some wrong pricing and switch it off. Except the bug, there are 2 bad points for this pricing engine : - With Kigo, we cannot use the new auto pricing of Airbnb which is better than this one because it's based on the whole volume of Airbnb booking in your city to adjust your rates, instead of considering only your own level of occupancy. - When the engine sets the price, it updates the base price instead of to push a discounted amount. It's bad because Booking.com allows crossed out prices (% of discount displayed) it could be nice to show the discount when is allowed by the website. It was available with Kigo 1... 4) Functionalities lost since the new kigo : - cleaning/staffing scheduler - color flags to tag bookings that we need to follow 5) Don't expect to get some smart statistics to follow up your activites and do some analysis. They provide this kind of bullshit Data Report generated by a BI engine with zero consideration of the important criteria for our business. 6) Kigo API : I'm not going to detail the issues but there are a lot of bugs and very slow. PROS : 1) Support team is usually reactive

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Kigo

The Trusted Global Platform for Vacation Rental Managers

Jan Ferry-Axman

Sadly not for the small property manger, maybe, but only maybe if huge.

Used weekly for 6-12 months
Reviewed 2017-05-12
Review Source: Capterra

I see the potential but for the small user it was expensive and cumbersome. Very extensive but if your small it is overwhelming and not as obvious as software can be made to be.

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Kigo

The Trusted Global Platform for Vacation Rental Managers

Victoria Martirosyan

Very functional service

Used daily for 1-2 years
Reviewed 2017-05-25
Review Source: Capterra

Very nice and functional service, helps us to regulate the prices and availability of out properties on a lot of websites like booking, airbnb, onlyapartments, roomorama etc. Our account manager Alina is very helpful and try to resolve all issues we have.

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Kigo

The Trusted Global Platform for Vacation Rental Managers

katie frizell

KIGO product review

Reviewed 2013-04-25
Review Source: Capterra

I highly recommend KIGO.KIGO have grown considerably giving their users more exposure to other portals and agents. A great platform for the ease of calendar linking. Recently I have noticed an increase in customer service within the company, offering users more advice and help with the applications. Overall I would highly recommend them.

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Kigo

The Trusted Global Platform for Vacation Rental Managers

Andreea Curucu

The Framerys

Reviewed 2013-10-25
Review Source: Capterra

I consider Kigo is a very useful tool, user-friendly and efficient, simplifying the booking process. Kigo has grown considerably giving their users more exposure to other portals and agents. A great platform for the ease of calendar linking. Guests can visit the site, enter dates, see available apartments, see exact pricing, and book instantly online. Overall I would highly recommend this software.

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Kigo

The Trusted Global Platform for Vacation Rental Managers

Joao Robalo

Looking forward to see how it works when everything is connected. KIGO-KRM-KOM-KGA

Used daily for 6-12 months
Reviewed 2017-11-28
Review Source: Capterra

We don't have a full opinion from the benefits for now because the system was only fully connected now, we are looking forward to checking the results once that is fully operational.Some new features mainly welcome guest app, the new website ( Wordpress base) and also Kigo operations manager.

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Kigo

The Trusted Global Platform for Vacation Rental Managers

Anthony C.

WORST decision i ever made in my business....

Reviewed 2016-02-16
Review Source: Capterra

This is the worst solution ever, runaway while you still can!!! Horrible support, I¿ve dozens of tickets open for weeks without answer or sometimes, i receive an answer after 1 week asking if i still have my issue..... OF COURSE i still have it if no one work on it! 90% Of my issues it seems they never heard about it... come one guys, is it normal that you don¿t try to be proactive? We've lost more than 30K between all the missing reservation due to wrong pricing or last minute booking option not available + the pricing of this solution and all those add-ons. We were really happy with Kigo 1 but this Kigo 2 (aka instamanager) is the worst choice you can make! The only smart thing they do at kigo (sign you a one year contract to make sure you don¿t leave before!)

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Kigo

The Trusted Global Platform for Vacation Rental Managers

Jean Ramé

Overall nice toll. Rather complet, and somehow easy to use

Used daily for 2+ years
Reviewed 2017-06-15
Review Source: Capterra

Revenue management, and OPS / Guest App Synchronisation with numbers of plateforms Management of properties and reservations

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Kigo

The Trusted Global Platform for Vacation Rental Managers

Diego Campos

Wen need some change

Reviewed 2013-04-20
Review Source: Capterra

More feedbackFacility to use and fast!!

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Kigo

The Trusted Global Platform for Vacation Rental Managers

Anonymous

When Kigo became a No-go

Reviewed 2015-10-13
Review Source: GetApp

Kigo has newly been taken over by the American company Realpage and that is not an advantage for the clients. We have been clients for over a year and suddenly they raised their prices. I complained as Kigo didnt made any improvements to the existing software! So I had a phone call from a Sales Manager who promised me that we would be up runing in 90 days with the New Kigo. He really convinced me about this new product and I accepted the new prices too. But nothing happened and after 70 days I contacted my Account Manager and she had no idea about this. But she also inform me that I needed to buy a new website for the price of 4000 € (a very important detail that the Sales Manager forgot to tell me when he was selling the New Kigo) We lost a lot of time because of this horrible customers service. Furthermore they sacked the Account & Sales Manager and the Sales Director admitted that Kigo made a big mistake and that they have been understaffed. But at the end of the day they didnt take responsability for their mistakes. Our case went to their "Top Management" and they declined to give us any reduction for their mistakes. The product is good, but they completely lost it when it comes to customers service and therefor Kigo is a No-go for us.

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Kigo

The Trusted Global Platform for Vacation Rental Managers

Adianet Correa

Now delivering and new platform is not what they say...

Reviewed 2015-10-29
Review Source: Capterra

I used to use Kigo Legacy and it worked fine. A few problems here and there but the basics where there. Now with Kigo 2.0 is has been really complicated. Their way to explain the set up is terrible and the platform is full of bugs. Client manager tries to help but it is not her fault. It is just not stable yet, not a good platform for sell so far. I am not happy at all and I am not sure it is worth the price.

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Kigo

The Trusted Global Platform for Vacation Rental Managers

Laura Keller

What a hassle.

Used daily for 6-12 months
Reviewed 2017-06-07
Review Source: Capterra

Good web site ideas.The user interface was modern and appealing to the eye. The optional web site design with sign up feature is awesome and a great value.

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Kigo

The Trusted Global Platform for Vacation Rental Managers

Alex Zemianek

My experience at JZ has been phenomenal!

Used daily for 1-2 years
Reviewed 2018-03-29
Review Source: Capterra

1 is the service. I've never seen a company this large with a culture so strong. I've yet to meet ONE person that's been in a sales OR support role that didn't go above and beyond what their role scope called for to ensure our experience is great. 2 is the simplicity of the software 3 - The dynamic price tool 4- Channel connections 5- Always willing to improve and listens to all their customers(Very Important for me)

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Kigo

The Trusted Global Platform for Vacation Rental Managers

Alvaro Cervera

Total lack of flexibility

Used daily for less than 6 months
Reviewed 2017-03-06
Review Source: GetApp

I have been in the property management business for over 15 years. I started long ago with my own web page and developed an operation from there that managed 60 apartments in Madrid Spain. I have recently started a new operation in Mexico City and I needed a channel manager, so I hired Kigo for that. Ive been working with them for the last 6 months and have decided to discontinue my association for the following reasons: 1. They charged me a special membership to develop a custom web-page..... Fair enough. They forgot to mention that the webpage they developed can not be touched or promoted as they do not allow the installation of SEO plug ins etc etc. Result? I was unable to promote the WEB other than word of mouth (a bit outdated ..... don't you think?) so in the time I was with them there was not A SINGLE DIRECT BOOKING through the wonderful webpage they charged me to develop. 2.AirBnb (Channel that amounts to 60 or 70% of my bookings) decided temporarily not to give service to channel managers in Mexico City and other Latam big cities. So I had to start to update manually the reservations coming from that channel.... I had contracted with kigo their channel manager, their revenue management app and the guest app... Obviously there was none of these services rendered on the reservations that came from AirBnb for the time being. Kigo tried nonetheless to charge me for those services arguing that it was not their fault that AirBnb had disconnected them!!! After several inquiries from my side they just decided to disconnect my account for lack of payment. Their argument was that I had already spent a lot of money on the set up (I paid one year in advance) and that they were not going to return a penny from the already paid annual subscription, so that I might just as well pay and shut up...... Reach your own conclusions...Intuitive and OK when it works.... If you do not have your back office it may be helpful.

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Kigo

The Trusted Global Platform for Vacation Rental Managers

Anonymous

KIGO is good

Reviewed 2018-03-13
Review Source: Capterra

To keep track of my Holiday Letting businessKigi can offer you all solution such as website channel manager in one package. They have the newest technology and setup.

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Kigo

The Trusted Global Platform for Vacation Rental Managers

Joanna Desseaux

Terrible Experience w/ KIGO. Do NOT take Kigo!

Reviewed 2016-02-19
Review Source: Capterra

After looking at over a dozen Property managment systems i chose Kigo because of all it was promising in the demos. It was in march 2015 and Kigo just had been bought by an american company (Realpage) and they were merging the 2 systems and it was a nightmare. After 6 weeks of trying to get the system setup it was not even close to be operational. Tons of bugs, our tax calculations for lodging tax not working properly, major problems with the quote system and with integration with airbnb, absolutely nothing what we were trying to do was working. It took us over 100 hours of work to try to get the system set up but seeing it was going no where close to what was promised, we decided to opt out. The Rep at the demo had promised that if Kigo did not deliver (for example for tax calculations that are complicated in Quebec), then we would be able to opt out and not pay anything. I wrote at least 10 emails and was NEVER refunded. and the way they calculate the pricing is very expensive because it's a per night you book you pay them a commission. I consider this was one of the worst business relationships I have ever encoutered in my life. Please do me a favour: run away from Kigo. so be aware and run away!

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Kigo

The Trusted Global Platform for Vacation Rental Managers

Kristi Henry

Although we've just started using Kigo, we are finding it to be very user friendly!

Reviewed 2016-02-25
Review Source: Capterra

Although we've just started using Kigo, we are finding it to be very user friendly, with lots of options! When we were deciding on which software company we were going to go with, after extensive research, we chose Kigo because they offered all the benefits we were looking for at a reasonable price and plenty of support to go with it! Starting a new business can be so overwhelming and seems like a whirlwind at times, but Kigo and their staff have really stepped up to the plate to make sure we received the support that was necessary to accomplish our goals! If we could do it all over again, we'd go with Kigo hands down!

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Kigo

The Trusted Global Platform for Vacation Rental Managers

Michael Gallant

Right idea, but some big oversights...

Used weekly for less than 6 months
Reviewed 2016-09-19
Review Source: Capterra

Moved client from pen and paper system to Kigo. I would have preferred another solution that I was familiar with, but client had already committed and just wanted to get going. Selected better website for $999. Some nice features and integrations, such as the commerce integration which auto charges guests at time of booking, and allows for a few click refunds on cancellation. The website is attractive, but unfortunately went through a two week f*$k up when a major upgrade went badly wrong and their backup server went down at the same time and was unable to restore previous versions. I wonder if they will be crediting customers for 2 weeks without service. Thankfully they seem to have worked through the issues. Easy to user interface. Quick learning curve. Booking from calendar view. Integration with AirBnb, Booking.com and others. Nice front page booking bar. E-commerce for initial booking deposit and refunds (but not for the balance which has be done manually). Allows for lots of different fee structures. Built in revenue management system for an extra fee (haven't used it yet).

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Kigo

The Trusted Global Platform for Vacation Rental Managers

Jenn Landrum

Could not do it without Kigo and the team!

Used daily for 2+ years
Reviewed 2017-06-17
Review Source: Capterra

Kigo, Kigo Pro and awesome people such as Richard Baker., Jason Gann., and Ron Pugla., make it possible for me to manage bookings for all of my properties and still have a life! The peace of mind and extra time that Kigo Pro's automation component affords me is priceless.

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Kigo

The Trusted Global Platform for Vacation Rental Managers

David Lee

Excellent software for accommodation industry

Used daily for 6-12 months
Reviewed 2017-03-20
Review Source: Capterra

Overall the software is excellent. Pricing mechanisms, portal integration and Guest App elements of the product are absolute standouts. Downside is on the reporting front. There are vast options for reporting, but none that provide the most basic monthly reporting figures, which creates unnecessary work for me (the client) at the end of every month, and doesn't allow a rolling synopsis snapshot of where the business is sitting on any given day within a month. Only other major concern is to do with responding to customer concerns. Emphasis seems to be placed on the development of the product on a macro level, rather than having a separate team of developers ready to respond to client queries and concerns over elements of the product.

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Kigo

The Trusted Global Platform for Vacation Rental Managers

Linda Elrick

time consuming and difficult to set up

Reviewed 2014-08-18
Review Source: Capterra

I struggled with this software and spend hours trying to get it set up to work . I only found out after investing hours and lots of $ that it would not work with Flipkey so was only going to accomplish 1/2 of what I wanted it to do. It seems like a great software but be prepared to put lots of hours into getting it set up with little support from the company. They will be happy to send you links to try and figure out your issues. I was offered a discount to try it one more month and when I declined they charged me the whole month at full price (4 days into the month) After all the time they pursued my business I expected better service

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Kigo

The Trusted Global Platform for Vacation Rental Managers