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Lanes & Planes
5
446
4
230
3
8
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Business travel booking portal with native mobile apps
Table of Contents
Lanes & Planes - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Lanes & Planes overview
Based on 685 verified user reviews
What is Lanes & Planes?
By industry, Lanes & Planes reviewers are most commonly professionals in information technology and services (18%). The most frequent use case for Lanes & Planes cited by reviewers is travel management (81% of reviewers).
What do users say about Lanes & Planes pricing?
Some users say Lanes & Planes offers competitive prices and a wide selection, and reviewers appreciate the streamlined cost management. However, some reviewers find prices occasionally higher elsewhere, and some users report confusing displays and missing cheaper options.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Hotel Booking
Travel Expense Management
Trip Booking
Search and Filter
Ease of Use
Limited train booking features
Lanes & Planes’s user interface
Lanes & Planes review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.4
Ease of use
4.5
Customer support
4.9
Reviews sentiment
What do users say about Lanes & Planes?
Reviewers indicate Lanes & Planes streamlines business travel by consolidating booking for flights, hotels, trains, and rental cars in one platform. They find the process efficient, with clear expense management and fast, automated billing, saving significant time and reducing manual work. They appreciate the competitive pricing, comprehensive options, and ability to manage trips independently or centrally, with helpful filtering and approval workflows. Most feel the user interface is intuitive and easy to navigate, though some note minor usability issues and occasional bugs. Customer support is consistently praised for being responsive, friendly, and solution-oriented, quickly resolving problems and offering guidance.
Users report that Lanes & Planes simplifies travel expense reporting and approval, with integrated features for submitting receipts and tracking costs. They value the fast processing, clear documentation, and digital workflows, which make travel planning and reimbursement easier for both employees and administrators. Some mention limitations in flexibility, missing travel providers, and price discrepancies compared to direct bookings, but they find the overall service reliable and helpful for managing business trips.
Select to learn more
Who uses Lanes & Planes?
Based on 685 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Lanes & Planes's key features
Most critical features, based on insights from Lanes & Planes users:
All Lanes & Planes features
Features rating:
Lanes & Planes alternatives
Lanes & Planes
Starting from
95
Per month
Perk
Starting from
99
Per month
SAP Concur
Starting from
7
Per month
Expensify
Starting from
5
/user
Per month
Lanes & Planes pricing
Value for money rating:
Starting from
95
Per month
Usage Based
User opinions about Lanes & Planes price and value
Value for money rating:
To see what individual users think of Lanes & Planes's price and value, check out the review snippets below.
Vittorio B.
Head of Policy
Fynn P.
MDR
Lanes & Planes integrations (8)
Integrations rated by users
We looked at 685 user reviews to identify which products are mentioned as Lanes & Planes integrations and how users feel about them.
Integration rating: 5.0 (7)
“Weil wir hierüber die Stammdaten in Evalea integrieren.”
Natalie H.
Learning and Development
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“It automates our contact library”
Oscar B.
HR Specialist
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
“global companies have already the data of labor in the system. this data then shall be just synchronized to PLW”
Daniel L.
Senior Project Portfolio Manager
Integration rating: 4.0 (1)
“I mentioned before (Interface)”
“Weil 99% der Adressen aus proAlpha kommen”
Florian S.
Director Supply Chain and Export Control Manager
Lanes & Planes customer support
What do users say about Lanes & Planes customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Lanes & Planes customer support.
Widely noted by reviewers, Lanes & Planes customer support is fast, responsive, and consistently resolves issues efficiently.
A large number of users highlight the ease of contacting support via chat, phone, and email, with quick follow-ups and updates.
Frequently reported by users, the support team is knowledgeable, friendly, and provides competent assistance for urgent needs.
Broad user base appreciates the personal attention, professionalism, and reliability of customer service during travel and onboarding.
Support options
Training options
To see what individual users say about Lanes & Planes's customer support, check out the review snippets below.
“The support system was very responsive and helped us to resolve a issue as well get the full refund.”
ranisha b.
Project lead
“What really stands out for me is the responsive and professional support team.”
Nikhita K.
Senior Customer Success Manager
Lanes & Planes FAQs
Q. What is Lanes & Planes used for?
Lanes & Planes provides an online portal for booking and managing all aspects of business travel. Users can book flights, trains, buses, and choose from over 900,000 hotels within the platform, where all bookings and travel expenses are centralized. Lanes & Planes provides admins with simple role management, insights on all travel statistics and analytics, and also ensures that all trips booked are compliant with company travel policies. Native mobile apps for iPhone and Android enable anytime, anywhere access to bookings, itineraries, and tickets, even when offline, and permanent synchronization between the desktop and mobile app ensures that travel itineraries are always up to date. Users can submit travel expenses to accounting by simply taking photos of their receipts inside the app. The software combines an efficient travel management system with a 24/7 concierge service for all business travelers.
Q. Does Lanes & Planes support mobile devices?
Lanes & Planes supports the following devices:
Android, iPad, iPhone
Q. What level of support does Lanes & Planes offer?
Lanes & Planes offers the following support options:
Knowledge Base, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support
