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Little Hotelier vs Inngenius PMS Comparison

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Overview

Little Hotelier is the one property management system that makes it easy to manage your property, connect to channels, convert...

InnGenius PMS is a property management solution that helps hospitality businesses manage operations, reservations, guest...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

59.90

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

55

28

10

9

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

4.9

5

4

3

2

1

30

3

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

A friend who had been in the hotel industry for many years recommended that we incorporate this software to help manage our online reservations. It was one of the best decisions we have made.
After using the software for just over 2 years now I am still very happy with Little Hotelier - we are a basic room only 2* hotel and the software is perfect for us.
The integration and change was so simple and the support from Little Hotelier was amazing. The Reports section is so helpful with the day to day accounting.

Pros

I would definitely recommend to all properties that are looking for a pms that is cloud based, friendly, has great value for the money, and the customer support is super fast.
Customer support also amazing.I would like to thank CSR for his amazing supports. Yesterday almost 3-4 hours nonstop he helped us to manage room types and mapping in online reservation systems.
Easy to use and believe me they are always there to help for everything you need, they have great customer service. A high quality PMS system with a good price.

Cons

Since the updates, it lags when you try to drag a booking between rooms/ beds and it also refreshes every time you try to do something which is very frustrating.
Initially it was horrible and we began looking for alternatives.
I was trying to input previous guests into the system and customize emails for marketing. There was no way to do this without creating a reservation, then cancelling it.

Cons

Sometimes I find it hard to look up a past customer. Maybe this is an impossible request.
They do have a limited email capacity installed with their product so you can give your guests arrival information, etc. But it is not conducive to long term contact with your guests.
At first it was a bit hard to understand but once you get the hang of it it's a piece of cake.
  • Vendor responds to reviews
  • Last review14 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features33
  • Activities Booking
  • Alerts / Escalation
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Channel Analytics
  • Channel Management
  • Chat/Messaging
  • Communication Management
  • Credit Card Processing
  • Customer Support
  • Dynamic Pricing
  • Electronic Payments
  • Employee Management
  • Extended Stay
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Geographic Maps
  • Group Reservations
  • Housekeeping Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Kill Switch
  • Maintenance Management
  • Marketing Automation
  • Multi-Channel Sync
  • Multi-Property
  • Online Booking
  • Order Management
  • PCI Compliance
  • Partner Management
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Promotions Management
  • Rate Management
  • Real Time Analytics
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Room Booking
  • Room Inventory
  • Single Property
  • Team Calendars
  • Third Party Booking
  • Website Integration
  • Total features45
  • Activities Booking
  • Alerts / Escalation
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Channel Analytics
  • Channel Management
  • Chat/Messaging
  • Communication Management
  • Credit Card Processing
  • Customer Support
  • Dynamic Pricing
  • Electronic Payments
  • Employee Management
  • Extended Stay
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Geographic Maps
  • Group Reservations
  • Housekeeping Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Kill Switch
  • Maintenance Management
  • Marketing Automation
  • Multi-Channel Sync
  • Multi-Property
  • Online Booking
  • Order Management
  • PCI Compliance
  • Partner Management
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Promotions Management
  • Rate Management
  • Real Time Analytics
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Room Booking
  • Room Inventory
  • Single Property
  • Team Calendars
  • Third Party Booking
  • Website Integration

Integrations

  • Total integrations1
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • Properly
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • Whistle
  • Wishbox
  • Xero
  • Zapier
  • Total integrations2
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • Properly
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • Whistle
  • Wishbox
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Little Hotelier vs. Inngenius PMS

See how Little Hotelier and Inngenius PMS stack up against each other by comparing features, pricing, ratings, integrations, security & more.