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Little Hotelier vs Roomsy Comparison

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Overview

Little Hotelier is the one property management system that makes it easy to manage your property, connect to channels, convert...

Roomsy is an all-in-one hospitality property management system and channel manager for hotels, hostels, apartments, RV parks,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$49/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.9

(91)

5

4

3

2

1

43

22

10

9

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
72%
would recommend this app

4.6

(21)

5

4

3

2

1

15

5

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

A friend who had been in the hotel industry for many years recommended that we incorporate this software to help manage our online reservations. It was one of the best decisions we have made.
Overall, we are very pleased with this software and the integration with OTA channels and our website works like a charm.
Service is fantastic and this is a very robust product given the price point.

Pros

I love the simplicity, clean interface of the software, ease of use, and accessibility.
I like that all of my info is clearly organized and that I can book rooms from all of my devices. I like that it works with Expedia too.
It is very affordable and I absolutely love working with customer support.

Cons

Poorly run and seems impossible to get to speak to anyone at LH. Problems with refunds last year and this year simply stopped forwarding funds so had over £25000 trapped in their system.
No alerts are sent when there is a problem that can potentially affect a number users. Therefore you don't know if its your problem or a overall problem.
Reporting and Billing with poor to no Customisation. Website within Little Hotelier complicated with absolutely no support.

Cons

Beside that, it is very hard to find a flaw of this software.
You'll get more than what you pay for. Very little price to pay for all the features and functions of InnGrid.
No availability calendar, which is a standard for online reservations (isn't it?!).
  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features33
  • Accounting
  • Activities Booking
  • Alerts / Escalation
  • Availability Indicator
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Channel Analytics
  • Channel Management
  • Contact Management
  • Conversion Rate Optimization
  • Customer Support
  • Customization
  • Data Synchronization
  • Database Support
  • Dynamic Pricing
  • Employee Management
  • Extended Stay
  • Facility Scheduling
  • For Vacation Rentals
  • Forms Management
  • Front Desk Management
  • GDS/OTA Integration
  • Geographic Maps
  • Group Reservations
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Control
  • Invoice Management
  • Kill Switch
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Channel Sync
  • Multi-Property
  • Online Booking
  • Order Management
  • Order Processing
  • PCI Compliance
  • Partner Management
  • Point of Sale (POS)
  • Purchasing & Receiving
  • Rate Management
  • Real Time Analytics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Reviews Management
  • Room Booking
  • Room Inventory
  • Single Property
  • Third Party Booking
  • Third Party Integrations
  • Transaction Monitoring
  • Website Integration
  • Website Management
  • Total features44
  • Accounting
  • Activities Booking
  • Alerts / Escalation
  • Availability Indicator
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Channel Analytics
  • Channel Management
  • Contact Management
  • Conversion Rate Optimization
  • Customer Support
  • Customization
  • Data Synchronization
  • Database Support
  • Dynamic Pricing
  • Employee Management
  • Extended Stay
  • Facility Scheduling
  • For Vacation Rentals
  • Forms Management
  • Front Desk Management
  • GDS/OTA Integration
  • Geographic Maps
  • Group Reservations
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Control
  • Invoice Management
  • Kill Switch
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Channel Sync
  • Multi-Property
  • Online Booking
  • Order Management
  • Order Processing
  • PCI Compliance
  • Partner Management
  • Point of Sale (POS)
  • Purchasing & Receiving
  • Rate Management
  • Real Time Analytics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Reviews Management
  • Room Booking
  • Room Inventory
  • Single Property
  • Third Party Booking
  • Third Party Integrations
  • Transaction Monitoring
  • Website Integration
  • Website Management

Integrations

  • Total integrations1
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • Properly
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • Whistle
  • Wishbox
  • Xero
  • Zapier
  • Total integrations3
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • Properly
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • Whistle
  • Wishbox
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Little Hotelier vs. Roomsy

See how Little Hotelier and Roomsy stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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