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Little Hotelier Reviews (2025) - Page 7
166 reviews
Recommended
ABUBAKR M.
Hospitality, 1-10 employees
Used daily for 1-2 years
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Nothing.
The sales staff are bad, they will sell anything to you by talking rubbish and making up fibs.
Julie C.
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I liked this program until I started overbooking and couldn't get help! I called tech support who said they would respond in 48 hours. I called back, Fasial said the 48 hours were to make sure there was a problem. When I asked him about the findings he said they had discovered there was a problem. Sound like a monitoring commercial? Although Garrett said I "shouldn't have to pay for these headaches," email wasn't sent to anyone and Zada from billing refused to talk call anyone. I sent 5 emails to Fig trying to get help but he never would respond.
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Hi Julie, We¿re sorry to hear your feedback as it¿s not our typical customer experience. We¿ve escalated your comments to our customer success team who will look into this further and ensure we can learn and make improvements where necessary. We hope your business continues to be successful and you find a solution that works for your needs. Thanks, Clare @ Little Hotelier