Lodgix Features List

Lodgix

Online booking and guest management for vacation rentals

4.87/5 (110 reviews)

Lodgix Feature Summary

  • Text alerts
  • Automatic alerts
  • Document creation
  • WordPress plugin
  • Multiple report types
  • Credit card processing
  • Listing site integration
  • Online booking calendars
  • Accidental damage protection
  • Digital signature
  • Online documents
  • Automated emails
  • Scheduled emails
  • Email marketing
  • User access controls
  • Customizable confirmation emails
  • Calendar sync
  • Activity dashboard
  • Invoice creation
  • Reservation deposits

Hospitality & Travel Feature Comparison

Most popular features of all Hospitality & Travel apps

API (32 other apps)
Activity Dashboard (26 other apps)
Automatic Notifications (26 other apps)
Availability Management (27 other apps)
Billing & Invoicing (25 other apps)
Billing Rate Management (21 other apps)
Booking Management (48 other apps)
Calendar Management (44 other apps)
Channel Management (38 other apps)
Credit Card Processing (34 other apps)
Customizable Templates (23 other apps)
Electronic Payments (29 other apps)
Email Templates (24 other apps)
Invoice Management (29 other apps)
Online Booking Integration (37 other apps)
Price Management (25 other apps)
Reporting & Statistics (29 other apps)
Reservations Management (37 other apps)
Room Booking (37 other apps)
Third Party Integration (34 other apps)

Lodgix Feature Reviews

25 reviewers had the following to say about Lodgix's features:

Jacob Seegers

Perfect Automation and Booking Software for a Turn-key VRBO

2016-08-30

Automated digital rental agreements, triggered arrival instructions (with custom templates), integrated unique key code generation (with a handful of lock manufacturers), channel consolidation and calendar syncing, custom invoices and payment options and many more features turn hours of work into minutes.

Pros

Easy to use, logical interface that has been well-thought out.

Cons

Also, I would like customization code for the calendar and booking widget to be used on non-wordpress websites.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Lodgix

It will take some time investment to set everything up with Lodgix, but I don't think the competition comes close to ease-of-use and overall functionality. It is an excellent solution.

Source: Capterra
Helpful?   Yes   No

Response from Lodgix.com


Thank Jacob for the kind words. We'll be working on new skins and more option for the calendars soon!

Read more
Marcus Constantino

Lodgix makes running family-owned vacation home business possible

2016-09-13

When we decided to start a business renting out our old home to riders of the Hatfield McCoy Trails in West Virginia, we looked for a vacation rental management software that could do it all - organize our reservations, manage guest communications, take care of billing and invoicing, and generate online bookings through an easy-to-use booking process. Lodgix fit the bill in all manners.

Pros

I also like the online booking calendar, which allows us to be transparent with our potential customers on pricing and availability.

Cons

It is difficult to use the reservation ticker in the admin interface from a phone, and even more difficult to go through with a complete booking on a phone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Lodgix

Lodgix is a great investment for small businesses or vacation home owners who want to spend less time doing administrative tasks and organizing communications with multiple guests at once.

Source: Capterra
Helpful?   Yes   No
Read more
Robert Lane

Best booking management platform out there!

2016-08-30

Both before getting Lodgix and since then, I have tried other booking management platforms.

Pros

In particular, I like how the reservation bar shows a different color based on the payment status (red=not paid, yellow=partial payment, green= paid).

Cons

The user interface for entering rates is a bit cumbersome.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Lodgix

Works on mobile devices. I can enter reservations and check details from my phone. Super easy and convenient.

Source: Capterra
Helpful?   Yes   No
Read more
Matt Jackson

Scenic River Cabins, Van Buren, Mo.

2016-08-30

To date I haven't had a double booking and the booking calendars stay updated on my own webpage & Facebook page.

Pros

Up to date calendars for properties, digital rental agreement signatures, door code integrations with resort locks.

Cons

Sometime it will double bill when booking clients on my iPad.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Lodgix

It delivers way more than I'm using it for so I'm still learning and getting a better understanding of its full potential. The reports for the financials give you really good info on your business. Using the reports have made expanding my business easier by providing that information to the bank.

Source: Capterra
Helpful?   Yes   No
Read more
Matt Jackson

Scenic River Cabins, Van Buren, Mo.

2016-08-30

To date I haven't had a double booking and the booking calendars stay updated on my own webpage & Facebook page.

Pros

Up to date calendars for properties, digital rental agreement signatures, door code integrations with resort locks.

Cons

Sometime it will double bill when booking clients on my iPad.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Lodgix

It delivers way more than I'm using it for so I'm still learning and getting a better understanding of its full potential. The reports for the financials give you really good info on your business. Using the reports have made expanding my business easier by providing that information to the bank.

Source: Capterra
Helpful?   Yes   No
Read more
Joseph Cereola

Lodgix Rocks

2016-08-31

Calendar integration with major websites like VRBO, TripAdvisor and others ensures that potential guests can always see current room availability.

Pros

On one occasion I told them I needed to be able to sort a report by a certain field that wasn't available in a report and they added it to a downloadable spreadsheet that day.

Cons

There's really no down side. The Lodgix team is constantly adding new features. The on con, if any, is that I rent too few rooms to take advantage of all the neat features they offer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Azalea Boehm

One word IMPRESSIVE!!!

2011-09-03

One night, shortly after registering I was struggling with setting up my weekly, daily rates, learning the software, etc.

Pros

* Lodgix.com vacation rental management software on a scale 1 (worst) - 10 (best) Lodgix.com rates 10+++, * The software has an intuitive interface * Guests can easily reserve and book a rental online * Outstanding Customer Service * Lodgix is highly professional and attentive management team committed to the highest standards of service * Problem-solving strategies with online documentation * Lodgix vacation rental management software is the best software on the market!

Cons

NO CONS, JUST PROS!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Lodgix.com


Hi Azalea, thanks for the kind words. We do try hard to get folks over the hump and on the road to vacation rental success. We encounter so many customers who've been given bad advice or just plain been intentionally misled. We try to use our collective experience to simply show our customers what works and in EVERY instance it's done by keeping processes simple and actually answering the phones and emails when problems arise. Too many companies these days shy away from direct customer interaction because it's expensive, but without it I just don't see how a company can put out a great product.

Thanks again for your kind words and congrats on your first rental!

Read more
Andy Peng

Verified Reviewer

It's a hidden gem - stumbled upon Lodgix + learned how awesome it is

2017-07-07

Integrated PM account with Homeaway/VRBO and TripAdvisor/FlipKey, calendar syncing for other non-integrated sites.

Pros

Integrated payment processing, email and invoice template customization, automated trigger emails, custom rules/pricing, integrates with our website, homeaway, tripadvisor. 2-way calendar sync, and tons of reporting functions/exporting to excel or pdf is simple.

Cons

I became acquainted with (and set up) this software just by using their online guide/manuals and some googling + some late nights when customers weren't calling.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Lodgix

Leverage their support team, they're great. Use and read the manuals, ask when you need help. It's worth the price and time. Overall 4.5 if I could.

Source: GetApp
Helpful?   Yes   No
Read more
Erin May

Lodgix is the perfect product for my business!

2016-09-02

It is easy to navigate through, offers our company a professional way to book online and the customer support is fast.

Pros

Love the ability to set my daily, weekly and monthly rates and to be able to copy them from one property to another.

Cons

Some small features, like the square footage, doesn't show on my wordpress site. Wish it did :(

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jay Byers

5 year user of Logix

2016-09-13

Easy to integrate and great reporting options.

Pros

Reliable, I never worry about my booking app.

Cons

My only issue is when the exchange rate is not in my favor it can get pricey for smaller business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Lodgix

There is a free trial period worth the look at.

Source: Capterra
Helpful?   Yes   No
Read more
James Hock

Fits the needs of small but growing company perfectly

2012-03-08

My advice is to buy this software from the moment you enter the vr business rather than fumbling around with different payment methods (paypal, squareup, etc), trying to keep track of inquiries, lying awake at night worried about double-bookings, forgetting to enter a reservation on your calendar and having someone show up unexpectedly, making sure you collect the balance due from guests prior to arrival, properly accounting for taxes, etc.The amount of time and effort to successfully do that without this software is overwhelming.

Pros

Literally get bookings while you sleep, click 3 buttons, and the reservation is accepted, the guest credit card is charged and a confirmation email is sent out (and the email is property specific) Money in the bank!

Cons

Really none. There are ongoing improvements to every aspect of the software based on client feedback.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Lodgix.com


Thanks Jim, appreciate the kind words. I'll remember that next time you need a new feature. :-) You've got some amazing properties in Charlotte..for whomever reads this, if you are visiting Charlotte, NC, check out TheHomeCollectionCLT.com for some exceptional vacation rentals!

Read more
Kim Bergstrom

Excellent Channel Manager and Booking Program for Vacation Rentals

2016-08-29

I've been in the vacation rental industry since 1996, and have heard many stories about difficulties with channel management systems.

Pros

I've never received a complaint from a guest regarding the booking system, and if you regularly deal with vacation rental guests you know this says a lot about Lodgix.

Cons

That being said, I work with a web developer who, while sometimes gripes about the ability to customize the Lodgix application for your own website, admits that Lodgix is one of the best channel manager programs to use with your own website.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Lodgix

If you're searching for a channel manager, really look into the usability and compatibility. Lodgix has many of them beat.

Source: Capterra
Helpful?   Yes   No
Read more
Deborah Dickson

We love the ease of the software!

2014-09-04

Now, we simply direct potential guest to our online calendar (Lodgix) and let our guest see the availability and rates. This frees our time to work our regular jobs without worrying that either of us are quoting inaccurate rates or double booking.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
heather robinson

Best Reservation Management Software I've had the pleasure of using!

2016-08-30

I have owned two boutique property management companies within the past 20 years.

Pros

The feature I probably love the most is that Lodgix automatically emails the cleaning company when a reservation is made within the system.

Cons

I had to really think about this one...but I'd have to say that I get a little confused when setting up the 'rules' section. I'm not sure if it is just the way it is worded or what, but I tend to have to ask my husband for help when setting up a property within this section. Hubs seems to understand the rules section just fine. :-/

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Lodgix

Keep up the good work!

Source: Capterra
Helpful?   Yes   No

Response from Lodgix.com


Yes the rates and rules are due for a major overhaul and guess what? It's done. However it's such a big change that we are holding off till the full impact of the new booking pages has lessened a bit. Change is good, but too much change too quickly sometimes throws users for a loop! Thanks for your review!

Read more
Sean Ragsdale

Good, but not great.

2017-12-14

Unfortunately, the lack of dynamic rates or rate imports and other features makes it not a good option for me.

Pros

Easy to integrate with major channels like Homeaway and Airbnb.

Cons

Lacks integration with some smaller channels.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from Lodgix.com


Hello, thanks for taking the time to review Lodgix. It is true that we do not currently support dynamic pricing. To date the data just isn't there to say it's a must have for the typical vacation rental pm. Many who have tried it, have stopped using it.

Another consideration is that dynamic pricing creates confusing interfaces and adds more complexity than may be desired by most of our customers.

That being said we are actively exploring (and coding) to support dynamic pricing should it become a valuable tool in the future.

If you read our reviews, one of the most noted themes is our great customer service. I am sorry you did not experience that, our average response time is 12 minutes for all online tickets.

In reviewing your acct, you were only a trial subscriber for 3 weeks, and I don't see that you scheduled any training, nor did you submit any formal support tickets, perhaps that was the problem! Either way we will review our processes to try and get better!

Read more
Leslie Baker

Lodgix is a lifesaver!

2016-09-13

It is reducing the human hours required for booking reservations.

Pros

Value, customer support, ease of use, visual appeal, functionality.

Cons

If it could manually process payments 30 days out from guest arrival--that would be the cherry on the sundae.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rebecca Sither

Property and vacation management at its best!

2018-07-12

Pros

The customer service is phenomenal and well versed in how this product works. The payment management makes processing payments to/from clients very easy and safe.

Cons

I would like it if this software was also suited for a larger number of properties per account. But, it does the job for what I need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kellee Daugherty

Great Property Management Software with Fantastic Support!

2016-08-30

They have the right mix of easy to use features and their customer support is very timely and excellent.

Pros

The new Control Panel interface is also very easy to use and keeps the right information available. Owner statements are very simple and easy to run.

Cons

Integration with Quickbooks Online is not very good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sterling Okura

Thank Goodness I Stumbled Upon Lodgix

2011-06-30

When potential guests use the Lodgix reservation system, it adds a ton of credibility and professionalism.

Pros

- Guests can easily book and pay through our website - Robust backend reservations system for internal use - User friendly and attractive design - AMAZING customer support.

Cons

Just a minor thing, but Wordpress integration did require me to modify the plugin code slightly to get auto generated pages to look nice with our WP theme.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Martin Seibert

Awesome support and very powerful feature set

2017-01-26

But they have a lot of valuable features and an awesome support that makes up for all the complexity that the wide feature set brings.

Pros

Ability to do billing including all documents like offers, invoices and such.

Cons

I needed to ask a lot. But support helped out awesomely. I do not like, that they do not decipher between kids above and below 2 years like airbnb does.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Lodgix

Use support a lot and you'll be up and running much faster.

Source: Capterra
Helpful?   Yes   No

Response from Lodgix.com


Thanks for the review! We have some great plans to improve the onboarding experience which includes some more intuitive interfaces, as well as a setup checklist to help guide you through the process. We recognize we can do better and are constantly investing time and money to keep the product fresh and up to date, thanks again!

Read more
Ramona Taylor

Great Product and Service

2016-09-01

We are a small vacation rental company and this was our first experience utilizing online booking software.

Pros

Easy to use and learn and I love all the flexible options with importing the various calendars into our website.

Cons

But, I would love to see an app that I could use on my mobile devices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anna Holdsworth

Reliable and functional!

2016-09-13

We use lodge for all of our vacation properties. It syncs well with other programs and hasn't let us down.

Pros

Syncing features, online booking links.

Cons

It's not fully intuitive - but you get to know your way round if you use it regularly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Alan A

We love Lodgix

2014-08-29

We have taken advantage of the customizable features to insure quick communication with our guest.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Thomas Rizzo

Easy to use, great vacation rental software

2013-10-02

Pros: -Calendar integration with VRBO.com -UI is simple to use -Great reporting system -Inexpensive monthly charge for just a few units - Great customer support -New features constantly being added/updated Cons: -Lacks some "reminder" features (can be compensated by sending email alerts to yourself) -No Quickbooks integration (although it is coming soon) -Not the most friendly layout for mobile devices -No iOS app The group behind Lodgix.com have done a great job and are continually enhancing their product.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Scott Williams

Lodgix software performs flawlessly

2016-09-13

We have used the Lodgix reservation software for the past couple years.

Pros

Simple to set up and needs very little hands on involvement to manage the system..

Cons

Absolutely none!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more